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about Precision Garage Door
Precision Garage Door of East Bayhas received 2393 reviews, averaging 4.84 Stars:
Fremont, CA
San Ramon, CA
I chose Precision door because they responded right away, however i am disappointed with their work. After spending $1000 to get the garage door fixed 2 weeks ago, it started making squealing noise within a week of repair. Now i have to spend additional $250 to get the noise fixed. They are pretty expensive(charging 3 or 4 time more than regular price).
- Ganesh Rangaswamy
Hercules, CA
HORRIBLE Customer service!!! They did not show up the committed time and did not notify me. They were scheduled to come between 12-4 pm and they did not show up until 530 pm. It's a day before Thanksgiving and ruined my plans because they're not reliable and respectable company. I do not recommend this company!
- Lashannda Worthy
San Ramon, CA
Great experience from the moment we made the initial call until the technician completed the job. The technician was dispatched the same day and was very professional and completed the job in a timely manner.
- Duke Bragg
Product:
Castro Valley, CA
Sheridan was on time, polite and knew what to do when he pointed out my garage door spring was cracked. Job well done.
- Geoff Mason
Danville, CA
Thanks for having an efficient person on your team to get my garage rails and rollers fixed. Carlos was extremely productive in fixing, adjusting and checking his work He was done in less than an hour.
- Scott Ibister
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Alamo, CA
Very good service. Solved our garage door problem and serviced the entire system. Our technician was very polite and professional.
- Lloyd Cunningham
Hayward, CA
Sterling was very professional and had good knowledge of products and the maintenance of my garage door and the opener. I am confident my garage door opener will work now.
- Amy Fields
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Union City, CA
Excellent service.
- Roland Rebosura
Service Provided:
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Service Technician Team: Mario Mojica
Berkeley, CA
They were fast to come out - clearly explained the issue and what they could do to fix the problem. They were highly productive and finished the work very timely. Sheridan was the technician and he was great
- Mike Zorn
Pleasanton, CA
Mario did a great job.
- John
San Leandro, CA
A very pleasant man named Travis came out to repair out door. He was knowledgeable, precise and did an exemplary job of explaining everything to us in terms we could understand. Travis worked the entire time he was here, he didn’t waste a second. He was personable,, hardworking, neat and very customer centric. Travis should be cloned and sent out on every job. He is truly an ambassador for Precision!
- Georgie Renshaw
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Service Technician Team: Travis Behn
Hayward, CA
Joe called that he was in transit and would be arriving in 20 minutes. He was on time and very polite. He immediately went work examining the door to determine cause of failure. He gave me options on things that needed care. Rollers replaced. Lubrication done. He also informed me about maintenance. Reprogrammed door for lift stop. Provided me info regarding motor replacement if needed. I am pleased with service. Again Joe was polite clear with explaining everything. Thanks so much.
- Burna Beard
Product:
Concord, CA
Travis did a great job identifying the issues and fixed it Within an hour at below the price quoted. Thank you!
- Nancy Carlson
Hayward, CA
One of the springs broke and it was urgent to get it fixed to be able to use the garage and get the cars out. We called and within an hour Tony showed up. The service was great and he completed the work in a good manner, explaining all the technical details. However, we were shocked at the cost of the parts, we checked with family and friends who had similar work done and they were also shocked. I understand parts will be marked up, but for example when a part like Torsion Cable 7' high is charged at $300 when it only retails for in the range of 10 to 25 dollars, it does not feel right. Even though the service was great and I’m sure the quality of work was also good, next time I would look around for other quotes just due to the final cost I had to pay, feels way too high.
- Hazim A
Product:
Hayward, CA
Worker was very thorough
- Marie Felix
Union City, CA
Thank you Sheridan Abad for your superb service and expertise. You repaired my garage in no time. You are professional and highly talented in your work. Thank you, again!
- Stanley Fontillas
Fremont, CA
Excellent service. Very pleased with the work. Joel was excellent. I will recommend Precision to neighbors, family and friends.
- Joyce Knowles
Product:
Fremont, CA
What a relief when Jose offered us a reasonably priced alternative to an expensive new garage door. And we even got a Senior Citizen discount. Fast service too!
- Evelyn Latorre
San Ramon, CA
Sheridan is the most professional and personable representative. He thoroughly explained everything and lubricated the door, so it works better than new! The new opener is so quiet and efficient.
- Steve & carol Ecklund
Service Provided:
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Service Technician Team: Sheridan Abad
Lafayette, CA
Sheridan Abad came by and quickly diagnosed and fixed my garage. Extremely fast and quality work. Sheridan was also helpful and explained the issues and solutions clearly and thoughtfully. 5 stars
- Jake Cerf
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Service Technician Team: Sheridan Abad
Fremont, CA
Precision Door sent James out to repair my garage door. He called before he arrived, arrived on time, he was very professional, friendly, and knowledgeable, and bottom line he fixed my door. I highly recommend Precision Door.
- Randy Fewel
Pleasanton, CA
Precision is great! I called about an appointment in the morning and had a technician on site this afternoon! The main spring on our garage door broke so I needed some major repairs. Their technician, Sheridan Abad, was super friendly and professional and gave me 2 quotes. He explained both options in great detail without trying to push me towards the more expensive repairs. I was afraid he'd have to order parts and come back another day, but he had everything with him in his truck and was able to change my one spring to a 2-spring system within about 1 hour. At the same time, he changed all the wheels to better, quieter ones, greased everything and serviced the garage door motor. The door seems to run way more smoothly, is quieter and maybe even a little bit faster. I couldn't be happier and would definitely recommend Precision.
- Antje Fowler
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Service Technician Team: Sheridan Abad
Castro Valley, CA
My garage unit went out on me. Called Precision and they sent Tony out within a couple of hours. He was on-time, polite, professional and informative. He quickly inspected and presented my options and immediately got to work. He had the unit replaced and installed within an hour. Couldn’t be happier with the overall service from start to finish. Highly recommend Precision for any future garage repair needs.
- Jess Y.
Product:
Hayward, CA
Precision technician Mr. Sheridan Abad carefully parked his truck at spot for easy work access and not to block neighbors' driveway. He greet me with courtesy, inspected my garage door, wrote estimate right away and even gave me a good senior discount. They were referred by my neighbor so I was expecting the similar rate. He quickly finished the job earlier than his estimated time, explained the operations and newest technologies in it. It was a pleasant surprise that it's functions exceed my expectation. The sound of the door now is just SWEET!
- Alex Huang
Fremont, CA
Antonio Mendoza did an excellent job. He was very knowledgeable from giving quote to fixing the garage door. Within few hours he replaced the springs, cables and did nice job????????
- Ramesh Vedal
Livermore, CA
Great job and service. Very honest and professional. Thank you
- Diana Wahl
Richmond, CA
Prompt, knowledgeable, cheerful, reasonably priced service.
- Tom Herriman
Livermore, CA
Ones again Precision door service gave excellent service! Their tech, Antonio Mendoza was so knowledge, friendly and polite! I'm so glad We choose them to install our new doors! the repairs they did were my fault, however the repairs were done under warranty! How many companies would do that? Thank you!!
- Manuel Moncada
San Ramon, CA
Very expensive and feel like I was taken advantage of due to my circumstances of having been locked out of my house. The customer service was good but the rate was a highway robbery!
- Mohammed Ansari
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Trouble shot and replaced keypad unit. Also inspected the garage door and explained what needs to be upgraded and costs. They call and gave me a ETA. Both men were very courgural and represented Precision Garage Door well.
- Calvin Tomita