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about Precision Garage Door
Precision Garage Door of East Bayhas received 2382 reviews, averaging 4.84 Stars:
Walnut Creek, CA
Union City, CA
I called Precision Garage due to a broken spring on my rollup door. They made an appointment for the next day ( I indicated it was not an emergency). The technician (Ersell Williams) called 30 minutes before he arrived. I was given three options for repair which was very helpful. Mr. Williams began the repair and was finished within the timeframe he indicated. He was very professional and personable. I would definitely recommend Mr. Williams and Precision Garage Door to my neighbors and friends.
- Donna Freitas
Product:
Antioch, CA
Today James came and repaired my garage door. He did a very thorough examination and identified that I need to replace the cables (pulleys) as well as the rollers. He was efficient and cleaned up the area he worked. James was very friendly and informative. I would definitely recommend Precision for any Garage needs.
- Roxanne Perry-white
Product:
Danville, CA
Sheridan replaced a garage door motor for us in 2019 and he came to the rescue again with a repair to a damaged door. Only about five hours elapsed between my initial phone call and the completed project. I couldn’t have been more pleased since the fix included straightening the door, a brace and a heavy duty spring. I will always use Precision Garage Door for any future needs.
- Don Metz
Danville, CA
Carlos solved my problem and explained things along the way. Will use Precision again!
- Wendy George
Antioch, CA
Carlos did a great job ! Had our garage door fixed in about one hour . He was prompt and courtesy considering the heat wave we were having . Thanks again Carlos ????
- Mark Romero
Product:
Alamo, CA
Precision responded very quickly (same day). The technician provided a detailed overview of the problem, the solution and range of costs, and what to watch out for going forward. So far, the work has been executed well and we are confident the repair will be durable.
- Dan Browne
Berkeley, CA
Your guys fixed the problem and I’m very satisfied with yer service. I’ll recommend you if anyone I know has a need.
- Keith Wilson
Antioch, CA
Thanks to Sheridan from Precision Garage Door our garage door was fixed in about an hour. He changed out the springs, cables, & bearings for us. Pricing was honest and upfront, I would recommend them to everyone for garage door repairs. Everything is now running smoothly and we didn’t have to worry about any down time. Same day service was great!
- Mike Avila
Hayward, CA
Anthony was an exceptional representative of PRECISION. He is a keeper. Next time. we would like to have Anthony return.
- Despina Bogdanos
Fremont, CA
Excellent job. Thanks
- Chipin Dun
Hayward, CA
Antonio provided great service. He was very personable and professional. I give Antonio 5 stars. Excellent job Antonio.
- Frank Aguiar
Berkeley, CA
I am having my house painted and the painters power washed my garage door. Suddenly the door would not open unless I used the remote clicker. I checked the circuit breakers, I got out the ladder and wiggled the wires and cords up on top of the unit and then Ersell Williams from Precision arrived. Polite, on time, calm and amiable. He found the keypad was soaked. Another excellent, careful, articulate and competent service person from Precision! He double checked everything else before leaving. I scored another great person. Added his name to my list on the Precision sticker. Thanks, Ersell.
- Karen Lou
Product:
Newark, CA
Dependable and quick response for service appointment. Technician made recommendations. Work conducted on site was excellent and efficient. Installed new door opener and recommended new rollers.
- Colleen Pestana
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Service Technician Team: Paulino M
Antioch, CA
We closed our garage door late in the afternoon of August 8, 2022 and there was a loud bang. We saw the spring across the top had broken. The garage door is original, 30 years old, and hadn’t been repaired in 8 years. Since it had been so long I looked online and happened on Precision Garage Door Repair. A well-designed and easy to understand website, a local office, excellent reviews and ratings, Diamond Certified, and a surprise and very important feature – 24-hour live phone operator. I was able to make an appointment that evening for the next morning, August 9, 2022. Sheridan Abad, the tech, called prior to arrival, arrived within the indicated time frame and was prepared with a basic understanding of the problem and all the tools and supplies required. He did a thorough inspection and made recommendations to fix what was broken and also to address safety issues and provided a detailed estimate for the repair. We did not feel pressured to have any unnecessary work done but felt confident that what was recommended was required. The work was completed quickly and efficiently and within the estimated timeframe. Sheridan pointed out all the new parts and repairs and demonstrated how much easier the door was to operate manually and how much quieter it was. Cleanup was quick and thorough. I feel very fortunate that I just “happened” on the Precision Garage Door Repair website and especially fortunate that Sheridan Abad was our tech. As a trainer as well as a technician I feel he is an expert, but I also feel confident that any tech who provided service would have been qualified and competent. They seem to have it down to a science: every aspect of the repair from the initial phone call to the demonstration of the finished product was well done and made very easy for the customer. Everyone I spoke to was knowledgeable and friendly, everything communicated to us was easy to understand and accurate, and the service truck and equipment were well-maintained. It was just a smooth process from beginning to end. I would not hesitate to recommend Precision Garage Door Repair and Sheridan Abad without hesitation.
- Sally & Dale Schmidt
Hayward, CA
Great service, great explanations, proper cleanup,& an overall great experience! I received more “bang” for the amount spent. This is the 2nd time I’ve used Precision and I’d use them again!
- Art
Hayward, CA
I could not be happier with the repair of a broken spring on my garage door. My service repairman Gavin was on time, explained the problem and the cost and went to work. He was very professional and I could not believe how fast he completed the repair. I definitely picked the right company for the job. Thank-you! 5 stars!!
- Michael Wise
San Ramon, CA
The repair man, Travis, US Navy veteran, did a fantastic job of the repair to my garage door mechanism. I am pleased with his work.
- J J Wagoner
Antioch, CA
I contacted Precision on the recommendation of my neighbor. I was absolutely pleased w the professionalism, evaluation skills and complete repair of the door problem by the technician, Eresell Williams. so much so that I called the office after Mr.Williams had finished and asked 'Tanner' about a door- lubrication service. When Tanner began the appointment set-up I told him I will only go ahead w this service if Mr. Williams would b the technician doing the service. I wonder if the Precision mgmt is aware how lucky they are to have such an employee. Richard R.
- Richard R.
Alamo, CA
Just wanted to thank Travis for his great service. He came, diagnosed the issue and quickly replaced the garage opener. Super professional and very knowledgeable.
- Fred & jennifer Lim
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Service Technician Team: Travis Behn
Richmond, CA
Very disappointed. The technician came out to do a door tuneup and did a 2 minute "25 point inspection" and quoted $1600 repair bill. I opted out of doing this "repair" only to have the door not work because the technician forgot to reconnect the door to the motor. If you can't reconnect the door after a simple inspection how can I trust the quality of your work?
- Carl andrew Johnson
Lafayette, CA
On time. Courteous. Fixed the problem. Good explanation of the issue.
- Joann Stevens
Fremont, CA
Great job! Very happy with Joel's knowledgeable analysis, recommendations, and diligent work. Our garage door works better now than when it was new!
- Stephen Rice
Product:
Richmond, CA
Love my Liftmaster. It is always a pleasure to have James service my garage door opener. He is professional and kind.
- Lorraine Lombardo
Newark, CA
A+ on all counts. When calling Belle was very helpful, pleasant and scheduled an appointment for the next day with a follow-up e-mail which was great. Pabio Campos-Martin our technician was super. He called as requested prior to being at the house giving me time to get there. Following inspection he explained the problem and was able to do it the same day. We are very pleased with the service. Thank you. V Westfall
- Virginia Westfall
Richmond, CA
I have used Precision in the past and was more than satisfied. Again, the service person was prompt, courteous and knowledgeable. I called at 1:30 pm and by 5 my door was fixed. I wouldn't hesitate to recommend Precision and will leave this review on the Next door site and yelp.
- Paula Mertans
Walnut Creek, CA
I phoned with my problem this afternoon. A technician came out and was able to diagnose the problem right away. He gave me 3 different quotes. I chose the service option that best fit my budget. He finished the job in a timely manner and now I have a working garage door again. Hooray!
- Liz Chaffee
Fremont, CA
I chose Precision from ads in the Yellow Pages. The ad reflected the service I was looking for. The service tech that did the necessary repairs was very knowledgeable and explained features that I didn't realize the system performed. I was impressed with the efficiency and ease of repairing my garage opener. Precision will be my "go to" for future garage door needs.
- Sandee Hansen
San Ramon, CA
A 5 star rating for James and Precision. I must commend James for his professionalism. He called a half hour before my appointment. James spent a lot of time to make sure the job was done right. He explained everything to me as he replaced the bearings and spring. He was very personable and you can tell he loves his work. I would call upon him and Precision again to take care of my garage needs.
- Ronald Jow
Martinez, CA
Travis was a spectacular help! He was diligent and did so many things to fix my problem. He is a good person to represent your company. Not to mention he did it in extreme heat!
- Donna Wilkinson
Service Provided:
Product:
Service Technician Team: Travis Behn
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Outstanding service! came out right away. Travis was excellent, explained all the issues, fixed the door with the right cost effective solution.
- Jenny Harezlak