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about Precision Garage Door
Precision Garage Door of East Bayhas received 2393 reviews, averaging 4.84 Stars:
Fremont, CA
Danville, CA
Beware: I gave my credit card over the phone to the technician to pay for the service. A day after I got a fraud alert from my credit card company after 7 charges were made to my account unauthorized. I don't usually give my credit card over the phone but the situation was urgent and I needed to get replaced same day so I violate my rule. Credit card company will remove the charges however just want to give heads up to the consumers.
- Michelle Glasener
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Service Technician Team: Travis Behn
Castro Valley, CA
My garage door wouldn't open and the company that installed it couldn't come out till the next week! I called your company and you sent Gavin out the same day. He noticed the spring was broken and put in a new spring. He also checked other parts of door, rollers, track chain etc. Gavin was very courteous and professional. He answered all my questions. He does a great in representing your company.
- Janice Scott
El Sobrante, CA
I used Precision for my mother in laws home more than 14 years ago for a broken torsion spring. I believe it was still a young company at the time but I was not disappointed. Recently my house garage spring broke and I called Precision again and the receptionist on the phone was polite and professional and I had a technician come in the same day to fix my garage door. I had all torsion springs replaced and new garage openers with new rails installed by technician Carlos Yow, who was courteous, polite, professional and thorough in his work and his explanations of any questions or concerns. An employee such as Carlos for a company really adds value to the customer and no doubly for a company’s image. Good job Carlos and Precession!
- Tsewang Lama
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Antioch, CA
Ercel Williams did a great job. He is a real plus for your company.
- Gene Davis
Livermore, CA
I saw your advertisement in the newspaper and on TV. I was not happy with the last service/repair done by another company. So I gave you my business and I am very pleased that your service person took the time needed to gets me up and my garage door running once again. thank you.
- Lloyd Garbutt
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El Sobrante, CA
We needed the bottom of our garage door sealed. Carlos came out promptly and took care of our concern. Carlos arrived in a timely matter and presented himself very professional. This is our second time using Precision, if we have a problem with our garage or if anyone should ask for a refer for garage repair or installation, we would definitely recommend precision and personally ask for Carlos.
- Edna or jullian Fogel
Concord, CA
Precision Door had done work on wooden garage door 14 years ago. It needed some major TLC. Travis was great. He ended up replacing springs, rollers and installing a new garage door opener. Aligned the door tracks and tightened and lubricated the hinges. It opens much quieter and runs closes without a thud. He thoroughly explained needed and recommend repairs and let me decided what I wanted done on the call. Will definitely use them again only not wait 14 years for a door tune up.
- Roger Smith
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Service Technician Team: Travis Behn
Union City, CA
I was going to leave for work this morning when the garage door wouldn't close. I found Precision on Yelp. It's the first one listed on Yelp and it got great reviews. I called to see if they could send someone over immediately. The receptionist was very helpful and professional. She scheduled a technician to arrive between 10 AM and 2 PM. Then, I got a call from the technician Antonio Mendoza to introduce himself, ask some questions about the problem with the garage door, and to let me know that he will arrive within 30 minutes. He was super polite and professional. He showed up on time, did his inspection, walked me through the problems, and proceeded to fix them once I signed on the dotted lines. Hardworking guy, worked through his lunch hour. I am super happy with his work. Great job, Antonio!
- Agus Widjaja
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Service Technician Team: Antonio Mendoza
Antioch, CA
James was awesome. He clearly explained the problem and the solution, and performed the work in record time. Thank you James.
- Tracey Nicks
Oakland, CA
Our Technician, Gavin Poncey, showed up on time, was very thorough, courteous, informational, professional and efficient. Thank you for sending us Gavin Poncey! Rose & Robert
- Robert Thompson
Walnut Creek, CA
Outstanding service! came out right away. Travis was excellent, explained all the issues, fixed the door with the right cost effective solution.
- Jenny Harezlak
Union City, CA
I called Precision Garage due to a broken spring on my rollup door. They made an appointment for the next day ( I indicated it was not an emergency). The technician (Ersell Williams) called 30 minutes before he arrived. I was given three options for repair which was very helpful. Mr. Williams began the repair and was finished within the timeframe he indicated. He was very professional and personable. I would definitely recommend Mr. Williams and Precision Garage Door to my neighbors and friends.
- Donna Freitas
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Antioch, CA
Today James came and repaired my garage door. He did a very thorough examination and identified that I need to replace the cables (pulleys) as well as the rollers. He was efficient and cleaned up the area he worked. James was very friendly and informative. I would definitely recommend Precision for any Garage needs.
- Roxanne Perry-white
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Danville, CA
Sheridan replaced a garage door motor for us in 2019 and he came to the rescue again with a repair to a damaged door. Only about five hours elapsed between my initial phone call and the completed project. I couldn’t have been more pleased since the fix included straightening the door, a brace and a heavy duty spring. I will always use Precision Garage Door for any future needs.
- Don Metz
Danville, CA
Carlos solved my problem and explained things along the way. Will use Precision again!
- Wendy George
Antioch, CA
Carlos did a great job ! Had our garage door fixed in about one hour . He was prompt and courtesy considering the heat wave we were having . Thanks again Carlos ????
- Mark Romero
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Alamo, CA
Precision responded very quickly (same day). The technician provided a detailed overview of the problem, the solution and range of costs, and what to watch out for going forward. So far, the work has been executed well and we are confident the repair will be durable.
- Dan Browne
Berkeley, CA
Your guys fixed the problem and I’m very satisfied with yer service. I’ll recommend you if anyone I know has a need.
- Keith Wilson
Antioch, CA
Thanks to Sheridan from Precision Garage Door our garage door was fixed in about an hour. He changed out the springs, cables, & bearings for us. Pricing was honest and upfront, I would recommend them to everyone for garage door repairs. Everything is now running smoothly and we didn’t have to worry about any down time. Same day service was great!
- Mike Avila
Hayward, CA
Anthony was an exceptional representative of PRECISION. He is a keeper. Next time. we would like to have Anthony return.
- Despina Bogdanos
Fremont, CA
Excellent job. Thanks
- Chipin Dun
Hayward, CA
Antonio provided great service. He was very personable and professional. I give Antonio 5 stars. Excellent job Antonio.
- Frank Aguiar
Berkeley, CA
I am having my house painted and the painters power washed my garage door. Suddenly the door would not open unless I used the remote clicker. I checked the circuit breakers, I got out the ladder and wiggled the wires and cords up on top of the unit and then Ersell Williams from Precision arrived. Polite, on time, calm and amiable. He found the keypad was soaked. Another excellent, careful, articulate and competent service person from Precision! He double checked everything else before leaving. I scored another great person. Added his name to my list on the Precision sticker. Thanks, Ersell.
- Karen Lou
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Newark, CA
Dependable and quick response for service appointment. Technician made recommendations. Work conducted on site was excellent and efficient. Installed new door opener and recommended new rollers.
- Colleen Pestana
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Service Technician Team: Paulino M
Antioch, CA
We closed our garage door late in the afternoon of August 8, 2022 and there was a loud bang. We saw the spring across the top had broken. The garage door is original, 30 years old, and hadn’t been repaired in 8 years. Since it had been so long I looked online and happened on Precision Garage Door Repair. A well-designed and easy to understand website, a local office, excellent reviews and ratings, Diamond Certified, and a surprise and very important feature – 24-hour live phone operator. I was able to make an appointment that evening for the next morning, August 9, 2022. Sheridan Abad, the tech, called prior to arrival, arrived within the indicated time frame and was prepared with a basic understanding of the problem and all the tools and supplies required. He did a thorough inspection and made recommendations to fix what was broken and also to address safety issues and provided a detailed estimate for the repair. We did not feel pressured to have any unnecessary work done but felt confident that what was recommended was required. The work was completed quickly and efficiently and within the estimated timeframe. Sheridan pointed out all the new parts and repairs and demonstrated how much easier the door was to operate manually and how much quieter it was. Cleanup was quick and thorough. I feel very fortunate that I just “happened” on the Precision Garage Door Repair website and especially fortunate that Sheridan Abad was our tech. As a trainer as well as a technician I feel he is an expert, but I also feel confident that any tech who provided service would have been qualified and competent. They seem to have it down to a science: every aspect of the repair from the initial phone call to the demonstration of the finished product was well done and made very easy for the customer. Everyone I spoke to was knowledgeable and friendly, everything communicated to us was easy to understand and accurate, and the service truck and equipment were well-maintained. It was just a smooth process from beginning to end. I would not hesitate to recommend Precision Garage Door Repair and Sheridan Abad without hesitation.
- Sally & Dale Schmidt
Hayward, CA
Great service, great explanations, proper cleanup,& an overall great experience! I received more “bang” for the amount spent. This is the 2nd time I’ve used Precision and I’d use them again!
- Art
Hayward, CA
I could not be happier with the repair of a broken spring on my garage door. My service repairman Gavin was on time, explained the problem and the cost and went to work. He was very professional and I could not believe how fast he completed the repair. I definitely picked the right company for the job. Thank-you! 5 stars!!
- Michael Wise
San Ramon, CA
The repair man, Travis, US Navy veteran, did a fantastic job of the repair to my garage door mechanism. I am pleased with his work.
- J J Wagoner
Antioch, CA
I contacted Precision on the recommendation of my neighbor. I was absolutely pleased w the professionalism, evaluation skills and complete repair of the door problem by the technician, Eresell Williams. so much so that I called the office after Mr.Williams had finished and asked 'Tanner' about a door- lubrication service. When Tanner began the appointment set-up I told him I will only go ahead w this service if Mr. Williams would b the technician doing the service. I wonder if the Precision mgmt is aware how lucky they are to have such an employee. Richard R.
- Richard R.
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Excellent Service! Quick and efficient. Highly recommend them. Thank you Paul for your professionalism and quality work.
- Barbera Banks