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about Precision Garage Door
Precision Garage Door of East Bayhas received 2440 reviews, averaging 4.83 Stars:
Livermore, CA
Product:
Pittsburg, CA
The technician, James did an excellent job of explaining what my door repair was going to require. He was thorough and his work was completed with no inconvenience to me. I am extremely pleased!
- Michael Chiricuzio
Product:
Orinda, CA
The thing I liked best was a less than 1 minute wait time on the phone before getting through. Then the appointment was next day, the fellow showed up within the window, and fixed the problem for a reasonable price right then and there. He even had a second opener to replace one that I've lost.
- Ralph Berger
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Service Technician Team: Patrick Leahy
Pittsburg, CA
We recently had repair work performed by Travis and a trainee. He worked closely with the trainee to diagnose the problem and explain the issue with me. He gave me different options and based on the timing of the last repair/replacement, we decided to fix what was broken and also replace the spring and rollers. Even though it was quite expensive, I feel that my garage door will be in great shape for many years. I really appreciate honest, high quality workmanship which I felt I received. Travis was able to come out the same day and even show up early.
- Mel S
Hayward, CA
Thirty minutes after my holiday guests left, as a winter rain storm approached, I noticed that my garage door would not close. With my long-time home improvement contractor away for the holidays, I was left on my own. I remembered the Precision name as the source of my garage door some years ago, so I called and amazingly, got a same day appointment. My technician, Antonio, arrived at 7:30pm. I was thrilled - at least he could help me manually get my door closed to keep the rain out (LOL)! But Antonio did a lot more than that! He assessed the situation, explaining everything to me in clear, understandable terms, and upon my ok, he worked the details to solve my problem. Although my situation was not a simple fix, Antonio got it ALL done - and told me what I need to do going forward to make sure my garage door continues to function well. Problem solved! Antonio was professional, courteous and EFFECTIVE. Thank you so much!
- Bonnie M.
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Service Technician Team: Antonio Mendoza
Berkeley, CA
On time, completed complete garage door system repar the same day and at the agreed upon (very reasonable) price.
- Jim Sivori
Product:
Walnut Creek, CA
Patrick Leahy was great. Quickly looked at all the moving parts of my garage door and determined there was more than 1 problem with my 22 year old door and opener. He explained everything and showed me the problems. Within 3 hours he replaced the opener, the coils and the springs and fully lubricated the rails and hinges. His trainee Raoul was really good too. Super impressed with both of them. They were very friendly and patient as I asked several questions while they were here. I am so happy with my door now, way less noisy and really smooth as it goes up and down. I also really like that Precision answered their phone late on Friday night of Christmas weekend and the techs came first thing Monday morning. Strongly recommend Patrick and Raoul and Precision.
- Linda Healey
Fremont, CA
My wife is a Realtor for Legacy Real Estate & Associates in Fremont. She has used Precision in he past for her customers who are very happy with the results. Our situation is that the main strong broke Thursday night before Christmas Holiday. Friday morning when I discovered our situation I thought...this is great. i won't be able to get somebody out until after the long holiday weekend. As a result I called Precision Garage Door and explained our situation and urgency. I was put on hold and after a few minutes I was told they were able to move another customer appt. in order to get our's done yesterday. 30 minutes later James arrived. He inspected our equipment and gave three options for repairing our door within 15 minutes. We accepted one of their proposals and the work started. 90 minutes later James had finished and his work was great. Yeah. Thank You James and Precision Garage Door for being there...Happy Holidays, Larry and June Burckhardt
- Larry Burckhardt
Product:
San Ramon, CA
Thank you, All. Great phone service as well. No hassles or gimmicks. Very efficient and thoughtful. Intently listen to the customer. Thank you, again.
- Tyrone Wiley
Product:
Alamo, CA
Your installers were excellent and extremely nice.
- Bill Carman
Pittsburg, CA
Despite having to replace my garage door opener I was very happy with the Service Technician, Paul Leahy. He was very thorough, knowledgeable and courteous and answered all of my questions. I appreciate that the job was done the same day that I placed the call.
- Ed Nichols
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Service Technician Team: Patrick Leahy
Livermore, CA
Called for an emergency appointment. The wheels went off the track on one side of my garage door. Paulio was out in good time and walked me through the options, He then took care of the problem very quickly. It now runs quietly again and I would highly recommend Paulio and Precision Door!!
- Anne Magario
Product:
San Ramon, CA
The technician Travis is very helpful and fixed all issues. Thanks
- Milli//weili Liang
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Service Technician Team: Travis Behn
Lafayette, CA
These people are crooks. My 80 year old mother with dementia called them to reprogram her garage door openers. A job that takes about 30 seconds for each door opener, she had two. They charged her over $200 to do this! Do not use these crooks. They take advantage of old people with dementia. Very rude.
- Maureen Van westrop
Alameda, CA
Our garage door spring broke unexpectedly late at night, but Precision not only answered the call, they also got someone to repair it for that very morning. Patrick Leahy was our technician, and he did a great job of analyzing the issue and discussing possible repairs/improvements we could make to our door. He did a great job and fixed it quickly!
- Keith
Livermore, CA
Excellent service by Travis
- Greg Dipeso
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Service Technician Team: Travis Behn
Danville, CA
My garage door broke and they came out the same day. They were wonderful. Especially Sheridan. You cost a little more but you stand behind your work. My sister used you and loved you too. I will keep your card and always use you, Diane Moura
- Diane Moura
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Service Technician Team: Sheridan Abad
Discovery Bay, CA
Had James W. service my garage door. James was pleasant and professional. I would highly recommend him as a service provider.
- Ed Reinhardt
Livermore, CA
The motors on my two garage doors were wearing out and not working properly. Travis Behn responded and we discussed options. I opted for new motors, springs and some minor parts. Travis was great. Very knowledgeable, professional and friendly. I enjoyed chatting with him. After the install, he helped me set up the phone app, showed me how everything functioned, and took the time to answer all of my questions. Great service. I’m happy with the experience.
- Tim Kuchac
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Service Technician Team: Travis Behn
Hercules, CA
Faster and good service!
- Jenina Imbong
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Service Technician Team: Patrick Leahy
Concord, CA
Tech wanted to rebuild the complete door opening mechanism and didn’t even check my opener
- Steve Macaluso
Berkeley, CA
Nate, the worker from Precision, was great! He was able to diagnose the problem with my smart garage and got it to function again in approximately 20 minutes! Very professional and pleasant to work with!
- C. Fong
Hayward, CA
I am sorry I didn't get the name of the man who changed my garage door opener. He was really great. I am very happy with the service and will recommend your company to everyone.
- Alma Church
Product:
Concord, CA
Patrick from Precision came out to my house the same day I phoned the office. I didn't have an emergency, but I knew my garage door was warning me to get serviced or to be sorry. Patrick went through all of the components with me, was knowledgeable and professional, and walked me through how to use and program the new motor/keypads/etc. Replacing the motor, the wheels, the springs, cables, weather stripping, etc. is not cheap, but I now have peace of mind that my door won't randomly open in the middle of the day or crash and break something. Patrick was cool and focused and did a great job. Thank you, Patrick!
- Becky Hall
Concord, CA
My original SOS call to Precision was to replace the backup battery in my opener. After listening to the beeps for three days I was going crazy...Freddy Cespedes did this and then gave my garage door a much-needed tuneup. He was a gem!
- Janet Venturino
Oakland, CA
The service technician was courteous, knowledgeable and very professional. Upon arrival, he quickly assessed our garage door situation, clearly explained the problem and then he solved our problem in a neat and timely manner. I would definitely choose Precision Garage Door again in the future!
- Linda Nakamura
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Service Technician Team: Sheridan Abad
Discovery Bay, CA
Installation was on Friday 11-10 -23, Yes, your Technician Travis was Professional, courteous, had patience, and attentive to all detail of operation with this equipment, the education was much appreciated. Thus far we are in great operation and satisfy with your work, thank you for your precise and detail explanation of cause and effect and installation. Be sure that if any one in my circle of family and friend needs your service I will recommend they use yours. Once again thank you.
- Felix Laval
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Service Technician Team: Travis Behn
Hayward, CA
Andrey Brodskiy was a very helpful person to help fixing my garage door. I am very happy with his well done work. Thanks, Sooaul
- Sopaul Iem
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Service Technician Team: Andrey Brodskiy
Dublin, CA
Excellent service. Service tech was very nice and efficient.
- Judi Hollison
Dublin, CA
The Tech Brinkman, was professional and quick with his installation and took time to explain all the features of the new opener
- Andrew Walker
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Service Technician Team: Paul Brinkman
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Holy smoke!!! Garage door cockeyed and won’t open at 2pm on Saturday. Called and they made an appointment for 2:30 -6:30. Then Jose called & said he’d be there in 20 minutes. Got here at 2:50. Looked the door over, gave the estimate, we said OK. He replaced the spring, cables, plastic things that travel up & down. Fixed the track that was dented (we thought beyond repair) and assorted other parts. We paid him and he was on his way at 4:15!!! Their commercial is no BS. Saved the day. Thank you so much. Kim Ancira
- Kim Ancira