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about Precision Garage Door
Precision Garage Door of East Bayhas received 3023 reviews, averaging 4.85 Stars:
The garage door spring broke after 14 years. Nathaniel P arrived and repaired the springs in no time. Nathaniel provides great service. He also took time to explain what happened, and what needed fixing and the cost.
- Herman White
I was really in a jam with my garage door spring broken, I could not get my car out of the garage. Called Precision and they set up a time for the tech to come to my rescue. He showed up exactly on time, explained all of my options, fixed my garage door better than new! Afterward he explained to me how to maintain my garage door. How could you ask for more!!!! Rob
- Rob Siebers
We are very happy with Andrew’s work, he was professional, very knowledgeable and very polite and not a pushy salesman, did quality work. He was very helpful showing us how to use the equipment and made sure our cars were working with the new equipment.
- Al Bond (Al Bond)
Service was prompt, technician was friendly, he communicated well about the arrival time and what was needed to fix our garage door issues. He gave us options and repair was done in one hour.
- RITA BORG
Fast, ontime, professional and friendly
- Doug Wu
Brandon was great. Discussed things with me, explained what needed to be done, didn't try to upsell. My garage door is running so smooth and quiet. Love it!
- sharon nail
Emergency service resolved same day on an unexpected situation, and the team was able to address it with in a few hours. Pricing hard to gauge, but that wasn't my intention. We just needed a problem resolved and they were compassionate and quick to resolve it. Quality, timing handled with white-glove customer service - what more can you ask?
- Tim Yep
We recently purchased three new residential garage doors and openers from Precision and they were installed today. When I initially contacted them, Kip got back to me quickly and set an appointment. He showed up on time and was very professional and knowledgeable. We chose the doors and openers we wanted and received an immediate quote which was also emailed to me before Kip left. I then obtained two additional quotes from other companies. The Precision quote was similar to my lowest quote but Kip’s professionalism made the difference. The doors and openers were installed today by Moises and Gabriel. They worked quickly and efficiently. Both were knowledgeable and friendly. Once the installation was finished they went over everything we needed to know and answered all of our questions. They disposed of our old doors and openers and cleaned up all the packing materials and debris. We could not have asked for anymore from the three gentleman who took care of our purchase and installation. I highly recommend each of them.
- Steve Langner
The Precision Garage Door repairman (Patrick) came during my requested appointment time, carefully assessed my primary issue and pointed several needed repairs based on a 40 year old garage door opener. Three helpful options were provided based on budget and warranty. The decision for which way to proceed was left to me without any pressure from the repairman. The repair was completed within the anticipated time frame on the same day. The repairman kept me appraised of the progress and one unanticipated safety issue which was also addressed. Everything works fine now and I am very satisfied with the finished work and the pricing.
- John Motter
Really happy with the effort from Caleb and the Precision Garage Door team. Easy to schedule an appointment and they were able to deliver a quick fix to our problem.
- Trevor Moore
Still waiting for a call from the office regarding concerns of our garage. When we got our garage installed. There was concern regarding the upper pannel(where the windows are) isn’t even with the rest of the door. Also our first installer that put up the garage informed us to us the handle to shut the door closed which we felt could cut our hand
- Mark Escobar
Our garage door wouldn’t open so we called Precision and they were at our house within 1.5hrs. Antonio was so friendly, professional, talked us through multiple options, discussed safety hazards and when he finished the work, made sure we understood what he did. Great experience!
- Grace Lancaster
Precision Garage Door did an amazing job for me. The guy came out same day and on time. He showed me the problems with my door, gave me the costs, which were about what I had expected, and set to fixing the door then and there. He gave me some good info about future care for the door, demonstrated its new working code etc., gave me the bill, which I paid, and off he went. Very nice, knowledgeable and competent guy. I highly recommend them! Oops. Slight glitch. The code for our gate, which he transferred to the new remote on the garage, is not working, and my call to them has not been answered.
- Gail Entrekin
Gabriel was an excellent technician. We are thrilled with the new door and how it looks compared to the one we previously had. Would recommend Precision Door to anyone looking for a new door!
- Neil Wong
Excellent service and prompt.
- Arnold Becker
The Precision Team was excellent. The initial inspection and estimate by Brandon Brooks was thorough with attention to detail. The technician, Solomon Kim was quick, efficient and as the name says "precise". Many Thanks for the Great Service!
- Ed Skokowski
Had a great experience! We needed repairs to the garage at the home of my 90 year old mother. They were able to give us same day comprehensive estimates with 3 different price point options. Essentially a band-aid repair to fix the immediate problem as inexpensively as possible. A second midrange repair and a third complete repair. I appreciated the consideration of giving us options as well as a senior discount. Excellent customer service and professionalism.
- Alicia Vaca
From my phone call to repair a few hours later I felt Precision’s integrity. My technician was efficient, honest, and even took the time to give me safety tips. I will be a lifelong customer, although, fingers crossed I won’t need their service in the near future. Thank You!
- Camille Di Marco
Antonio did a great job to fix the WiFi issues. He is a very pleasant person.
- Bipin Gupta
This was my second time using Precision Garage Door and they did not disappoint. My service tech was Bachir Garbi this time. If I could, I would ask for him every single time. He was thorough in his explanations, extremely patient with my questions, and did an amazing job replacing our garage door springs, cables, rollers, and bearings. He took great care and attention to his work - hard to find people like this nowadays in any industry. He is at the top of my list to contact again with any garage repair!
- Alan Tam
Paulino was great! He was right on time, diagnosed the problem and had the door fixed within about 30 minutes. I recommend Precision Garage Door of San Jose.
- Rod Cardinale
The response for service was quick and professional. They contacted me before arrival , were courteous and gave me options for the repair including pricing.
- Wendy Scheck
My garage door spring broke . I called Precision Garage Door and told her about my spring being broken. And I was talking to a live person instead of AI. I ask if they come today and they did. about half hour later Jose called and will be at house in 10 minutes. Jose explained to me what has to be replaced and told me how much. from the he started to finished he did a great job and great customer service.
- Gilbert Lee
very courteous and fixed the problem with the garage door fast
- Sue Watts
Great service, responsiveness, and professionalism. Definitely will refer others.
- Gilbert J
Excellent service!! Bashar was on time. Was very clear in his explanations. Great experience!
- Robert Fithian
Ordered a special garage door, took about a month to get. Company was flexible with install dates. Installer was very thorough and did a great job. Would recommend to anyone looking for service or installation.
- kurt bringolf
Our home garage spring snapped locking down one of our two cars. I was able to schedule an appointment for a repair for the next morning and had Precision Garage show up on time. They clearly explained the issue, what options are available and recommended approach. Understanding the short term to long term plans, they provided a recommendation. Within two hours, I had new springs and a well-oiled working garage door. I would definitely recommend their services.
- Tejaswi Rao (Tej)
Pleasant Hill, CA
I've waited to write this review in order to evaluate your repair work on my garage door. The service technician was friendly and helpful. My only issue is the garage door makes an inordinate amount of noise during its operation. I'm seriously considering calling you back out to remedy the situation.
- Charles Scott
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com


Many thanks again to Paul for walking me through the steps of how the control panel works! I appreciate the always courteous support.
- ann wilkinson