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about Precision Garage Door
Precision Garage Door of East Bayhas received 2282 reviews, averaging 4.84 Stars:
Pittsburg, CA
Livermore, CA
Every part of our experience with Precision was excellent, from the e-mail in response to our call, to the visit from the repairman - who arrived a few minutes early! The problem was easily fixed, but he took the time to explain carefully steps we should take to prevent future problems.
- Sharon Gardner
Concord, CA
I’ve been meaning to leave a review for a while but, here goes. We have had a couple different issues with our garage door. Both times Travis came out. He was on-time, professional, friendly, and explained everything so I could understand what he was doing, what my options were, and the cost of those different options. I will absolutely call them anytime I have a garage door issue and if I need to purchase anything new for the garage door. I can’t speak highly enough of Travis, and through him, Precision Garage Doors.
- Kathrine Holder
Richmond, CA
The technician (Travis) was a little late due to another time-consuming project before me, but ultimately he found the issue with the cables and drum, which needed to be repaired along with the rollers. I appreciate that this was fixed properly. The technician identified what I needed to get this done and resolve the problem. Travis did a great job! Thanks for fixing my garage door.
- Sandra Alexander
Lafayette, CA
Thank you Travis for showing up on time, providing a reasonable bid and completing the job the same day. I live out of the area and I really appreciate the extra effort Travis took to work with the tenants!
- Shelly Tinsley
Newark, CA
The technician patiently spent time working with the garage door until the problem presented itself. He also explained what happened and also recommended that I lubricate routinely. He demonstrated where.
- Sharon Yool
Oakland, CA
I give the service 5 stars. I am so grateful for the quick response to my inquiry for service. I found your ad in the Yellow Pages of the Homeowners Guide. I was unable to close the garage door and I was fearful that my garage was open to the interior of my house. The attendant explained the choices of fixing the door with the parts in it or putting in new parts. The warranties would vary. The attendant was a skilled professional and a pleasant person.
- Elizabeth Turner
Bay Point, CA
I had the greatest customer service everything was wonderful. .in theses pandemic days I’ve got use to work that has been unsatisfactory but with precision door everything was spectacular..the great man that fixed my garage should get a promotion he was great..thank all of you.
- Faye Bell
El Sobrante, CA
I am very happy that I chose your company to fix my door. It works great and very secure and reliable that my garage and the house is well protected now. My special commendation for your great technician Mario, he is very professional, knowledgeable and knows his trade very well with great advised of proper door maintenance and safety. He is well suited for a promotion as a field manager technician or anything in a leadership position. He is a great asset to your company! Bravo Zulu....
- Romeo Mariano
Fremont, CA
Trouble shot and replaced keypad unit. Also inspected the garage door and explained what needs to be upgraded and costs. They call and gave me a ETA. Both men were very courgural and represented Precision Garage Door well.
- Calvin Tomita
San Ramon, CA
I chose Precision door because they responded right away, however i am disappointed with their work. After spending $1000 to get the garage door fixed 2 weeks ago, it started making squealing noise within a week of repair. Now i have to spend additional $250 to get the noise fixed. They are pretty expensive(charging 3 or 4 time more than regular price).
- Ganesh Rangaswamy
Hercules, CA
HORRIBLE Customer service!!! They did not show up the committed time and did not notify me. They were scheduled to come between 12-4 pm and they did not show up until 530 pm. It's a day before Thanksgiving and ruined my plans because they're not reliable and respectable company. I do not recommend this company!
- Lashannda Worthy
San Ramon, CA
Great experience from the moment we made the initial call until the technician completed the job. The technician was dispatched the same day and was very professional and completed the job in a timely manner.
- Duke Bragg
Product:
Castro Valley, CA
Sheridan was on time, polite and knew what to do when he pointed out my garage door spring was cracked. Job well done.
- Geoff Mason
Danville, CA
Thanks for having an efficient person on your team to get my garage rails and rollers fixed. Carlos was extremely productive in fixing, adjusting and checking his work He was done in less than an hour.
- Scott Ibister
Product:
Alamo, CA
Very good service. Solved our garage door problem and serviced the entire system. Our technician was very polite and professional.
- Lloyd Cunningham
Hayward, CA
Sterling was very professional and had good knowledge of products and the maintenance of my garage door and the opener. I am confident my garage door opener will work now.
- Amy Fields
Product:
Union City, CA
Excellent service.
- Roland Rebosura
Service Provided:
Product:
Service Technician Team: Mario Mojica
Berkeley, CA
They were fast to come out - clearly explained the issue and what they could do to fix the problem. They were highly productive and finished the work very timely. Sheridan was the technician and he was great
- Mike Zorn
Pleasanton, CA
Mario did a great job.
- John
San Leandro, CA
A very pleasant man named Travis came out to repair out door. He was knowledgeable, precise and did an exemplary job of explaining everything to us in terms we could understand. Travis worked the entire time he was here, he didn’t waste a second. He was personable,, hardworking, neat and very customer centric. Travis should be cloned and sent out on every job. He is truly an ambassador for Precision!
- Georgie Renshaw
Product:
Service Technician Team: Travis Behn
Hayward, CA
Joe called that he was in transit and would be arriving in 20 minutes. He was on time and very polite. He immediately went work examining the door to determine cause of failure. He gave me options on things that needed care. Rollers replaced. Lubrication done. He also informed me about maintenance. Reprogrammed door for lift stop. Provided me info regarding motor replacement if needed. I am pleased with service. Again Joe was polite clear with explaining everything. Thanks so much.
- Burna Beard
Product:
Concord, CA
Travis did a great job identifying the issues and fixed it Within an hour at below the price quoted. Thank you!
- Nancy Carlson
Hayward, CA
One of the springs broke and it was urgent to get it fixed to be able to use the garage and get the cars out. We called and within an hour Tony showed up. The service was great and he completed the work in a good manner, explaining all the technical details. However, we were shocked at the cost of the parts, we checked with family and friends who had similar work done and they were also shocked. I understand parts will be marked up, but for example when a part like Torsion Cable 7' high is charged at $300 when it only retails for in the range of 10 to 25 dollars, it does not feel right. Even though the service was great and I’m sure the quality of work was also good, next time I would look around for other quotes just due to the final cost I had to pay, feels way too high.
- Hazim A
Product:
Hayward, CA
Worker was very thorough
- Marie Felix
Union City, CA
Thank you Sheridan Abad for your superb service and expertise. You repaired my garage in no time. You are professional and highly talented in your work. Thank you, again!
- Stanley Fontillas
Fremont, CA
Excellent service. Very pleased with the work. Joel was excellent. I will recommend Precision to neighbors, family and friends.
- Joyce Knowles
Product:
Fremont, CA
What a relief when Jose offered us a reasonably priced alternative to an expensive new garage door. And we even got a Senior Citizen discount. Fast service too!
- Evelyn Latorre
San Ramon, CA
Sheridan is the most professional and personable representative. He thoroughly explained everything and lubricated the door, so it works better than new! The new opener is so quiet and efficient.
- Steve & carol Ecklund
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Lafayette, CA
Sheridan Abad came by and quickly diagnosed and fixed my garage. Extremely fast and quality work. Sheridan was also helpful and explained the issues and solutions clearly and thoughtfully. 5 stars
- Jake Cerf
Service Provided:
Product:
Service Technician Team: Sheridan Abad
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Travis Behm was our technician. We appreciate how thorough he was in explaining our options and recommended what was most in-line and cost effective with our needs. He's a pro and such a pleasure to work with. Thank you!
- Janice Garaci