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Precision Garage Door of East Bayhas received 2281 reviews, averaging 4.84 Stars:
Oakland, CA
Product:
Berkeley, CA
Carlos was very thorough, explained what was wrong & what needed to be done. He answered all my questions. It was a great experience for me to have him repair the door so the door would open. He is obviously very competent. I will ask for him the next time I need garage door service.
- Lita Ramos-Perlberg
Concord, CA
Needed some work, saw the add on TV. Read the reviews. Made an appointment. Technician came on time. Told him what my door problems were. He checked my garage door and explained clearly what's wrong with the door and also showed me the damaged tracks and wheels. Thanked him for explaining and what he planned to do. Authorized to replace worn parts. It took him over 4 hours to finish the job. He was very professional, efficient and did a wonderful job. He told me his name is on the Invoice. I didn't see his name on the invoice. I forgot his name, sorry. He is an asset to any company he works for since his personality was excellent.
- Nichin Jagajeevan
Product:
Antioch, CA
Thank you so much, specially Carlos! Great job and customer service!!!
- Salva Zitser
Product:
Hayward, CA
Our technician was Carlos he not only did a great job but was friendly and courteous. He is a person you want to work with.
- Ron Saunders
Product:
Fremont, CA
Phillip Nguyen did an excellent job repairing our garage door. Very helpful, Thorough about work performing as well as professional!
- Felicia G.
Castro Valley, CA
Technician Kevin was very professional, friendly, and easy to work with. Kevin listened and addressed all my concerns regarding some safety issues on my garage door. I am very satisfied with the inspection and my concerns have been eased.
- Ron
Product:
Berkeley, CA
It’s a Saturday morning. I pull into my garage, close the garage door, start toweling off my dog and hear this heavy clunk. It’s a roller from the top of my garage door. Sigh. I call Precision Door, get a helpful woman named Charlie and a cheerful repair guy shows up 2 hours later. He finds two other places with screws missing. You think I use too much spray when the door gets noisy? Oh well, I know how to fix it now. Continuing education from the professionals at Precision Door. Thanks! That’s why I keep using them.
- Karen Lou
Fremont, CA
The technician, Mario Mojico was very professional and very pleasant. He was able to explain to me what is needed in order to get our garage door back in operation. As a repeat customer, we are very pleased and happy with the service that we received. We will definitely recommend your business because of Mario. We truly appreciate the excellent work. Sincerely, Mr. & Mrs. CC and Noemi Shouppe
- C.c Shouppe
Berkeley, CA
Brandon Taylor did a very professional job. Highly praised!
- Sergei Ovchinnikov
Product:
Service Technician Team: Brandon Taylor
Crockett, CA
Thank you Precision Garage Door and a huge thank you to service technician, Ryan Espinoza! Ryan went out of his way to figure out a way to fix my garage door so that it was safe to open and close safely. I asked him to disconnect the power to the door so that my tenant could not accidentally try to open the door via the power switch. My tenant can now open the door safely by using the handle and close and lock via a slide lock. Ryan was very helpful and explained every step of the way what my options were. Precision Garage Door will be my go-to for any future garage door needs, on my rental and on my own home. Sincerely, Patricia Holderby
- Pat Holderby
Fremont, CA
Precision installed my garage door opener a while ago. Great job, so I called them back when I wanted a back up battery added. Phillip Nguyen came out and installed the back. He also made sure my garage door was working well. Great job. Thanks
- J Morris
Pleasanton, CA
Called this morning and they came out today to fix our garage door. Great service!
- TB
Newark, CA
Overall experience was good. Super pricey for the amount of work that was done. 20 minutes worth of work for $350 ????. The assistant was great. He did most of the work while the main guy supervised. Wish I had more time to shop around for a better price.
- Leo Choi
Oakland, CA
Prompt, timely service - it was late afternoon, early eve, so they were already into overtime, urgent appointments, but they were able to schedule me for the very next morning early. The great super nice technician called ahead, so I was able to make sure he knew it was a much older door and confirm he could deal with it, as the springs might be custom, and he assured me, "we are professionals"! He showed up at the beginning of the 2-hour allotted appointment time slot, and was done before it ended! I couldn't believe how fast, efficient, competent, courteous, experienced and knowledgeable he was. He replaced both springs, rod, and bearing, serviced all the moving door parts, cleaning/lubricating, tightened all the nuts and bolts, and took the time to answer all my questions and show me the ropes of my semi-new (or nicely refurbished old!), functioning, auto working garage door! I didn't need to replace the whole door, he was able to fix all the old parts, so saved me several thousand dollars! And he was very nice, such a pleasant young man. I highly recommend Precision Garage Door excellent A+ service!
- Grateful First-Time Customer
Product:
Service Technician Team: Antonio Mendoza
Fremont, CA
Amazing and professional service! Showed up when promised; same day service and would highly recommend Precision Door Service to anyone who needs repairs or a new door. Will definitely use them in the future if needed.
- Casey Crary
Walnut Creek, CA
Precision is Great! Repaired equipment at prior home. A+ Installed equipment at current home A+ Today I messed up the codes on my door pad and remotes. Same day service! How great is that? Thanks Travis!
- Bob Bordon
San Ramon, CA
I was very delighted with the job that Sheridan. He did a great job in fixing our garage door and now it’s running perfectly.
- Eddy
Antioch, CA
Great response time and installation- very professional
- Matt Dubois
Service Provided:
Product:
Service Technician Team: Mario Mojica
Martinez, CA
We have used them in the past and pleased with their service.
- Nancy and donn Steffen
Product:
Service Technician Team: Travis Behn
Pleasanton, CA
Tony was professional, informative and solved our garage door problem. We needed a new motor/mechanism on one garage door. He installed that AND fixed an outdoor key pad, syncs to two cars and two doors. He took time to explain and show us how to make it work. He also provided information on new garage doors in which we were also interested. Thank you, Tony!
- Linda Neyer
Product:
Pleasanton, CA
I was quoted option 1 ($970) or option 2 ($1350) to replace 2 springs with a 15K cycle rating. This is very expensive compared to other garage repair shops.
- Sean Du
Hi Mr. Du, Thanks for sharing your customer experience. I'm sorry to hear you felt that quotes were high, but happy to hear you did not feel pressure to move forward. We provide no-pressure options. They are not required and or mandatory to do. We encourage any customer to call around if they feel inclined to do so. But to your point, garage door repair is not cheap. We are not the most expensive company out there, we are not the cheapest (we do not want to be), but we do try to be very professional and stand behind our work. If you like to give us a call to discuss further, please do. Ask for Freddy. 510-785-9195. We'd love to see if we can improve on your experience and or clarify. Thank you for choosing Precision Garage Door Freddy Cespedes General Manager Precision Garage Door
Oakland, CA
Service Tech, Tried to HARD SALE ME on $2,300.00 repairs. Replace current spring assembly with a center spring assembly, rollers and lift cables! I had one broken spring, and one broken cable! I’m sure replacing two springs and two lift cables will do the trick. Have their competitors scheduled for Monday. They need to change their slogan to: “A Name You CAN’T TRUST.” I know they’re really duping a lot of customers out there! I never write reviews, however I just needed to put this out there…
- Bruce Saunders
Danville, CA
Our technician was very knowledgeable, very courteous and explained the whole working system of the door. He deserves an A+.
- Doug Emig
San Ramon, CA
excellent service
- Ranju Chahal
Product:
San Pablo, CA
Your technician Sheridan Abad was very professional, patient, fast, and kind during my repair on garage door opener & door. Thank you Sheridan Abad for the great job. Tena Buschmann
- Tena Buschmann
San Lorenzo, CA
James is professional, very efficient, great job.
- Gary Chien
Fremont, CA
We called Precision Door Service to fix a broken vibration isolator attached to one of our garage door motors after 6-months of installation. The garage motor was hanging on to a single bolt! The garage door repairman was Alex and he fixed the issue in about 40 minutes! He did an excellent job in removing those vibration isolators and securing my garage door motors without those things. Even after removing them, the garage doors still function quietly (as they are fairly new). Thank you very much for your help, Alex! While the concept is nice in reducing the vibration and noise with those vibration isolators, the materials in those things can be made cheap and weak. They are rubbers that can break apart which can be safety hazard and liability especially if those are the only things securing the garage motor.
- Celeste Jiang
El Cerrito, CA
Looks good new spring, rollers, cables, rod and bushings
- Anthony Mello
Product:
Service Technician Team: Travis Behn
Newark, CA
Sheridan Abad is awesome! Very professional, excellent work.
- Marlone Padilla
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Service was excellent.......installer very detailed and professional !!!!!
- Robert Versher