Garage Door Repair in In Walnut Creek, Pleasanton, Fremont, Oakland, Hayward and Surrounding Areas - Page 12

shuang zheng

My garage door broke in the early evening of a Wednesday, and less than 20 hour later it runs like new. I called Precision Garage Door on Thursday morning that followed and got a service appointment right away. Jose, the technician came on time and took care of it. Very professional and friendly service. Thinks.

Dr. Vera Jacobson

I received outstanding service from Caleb Winchester when he serviced my broken garage door. He was polite, efficient, and informative.

Matt Bruce

Fast response, clear explanation. Caleb our technician was excellent

mario c

Dishonest practices. Will try to sell you parts that are not needed. If you ever get technician Jeridan Abad don’t even open your front door unless you want to be ripped off. I will no longer be using precision company for my garage door needs. I tore their sticker with their phone number of my garage door. My door works just fine now without paying the thousands of unnecessary bogus parts you tried to scam me out of. Good riddance.

David Feibusch

Everyone was very helpful and kept me informed all through the process. They arrived when they said they would and finished on time. I would use them again. Moran was especially helpful explaining the different options and helped with the design style of the new door. She followed up after the install to see how it went and I appreciate that kind of customer service.

Yasmin Sumar

I called requesting service on Sunday, 3/15/26 and they came to my house on Monday, 3/16. I am totally impressed with the excellent service provided by Technician PHILLIP NGUYEN. He is very professional, honest and solved the problem with my garage door. Mr. Nguyen went above and beyond his duties to provide an excellent service. I highly recommend this company and Mr. Nguyen. Sincerely, Yasmin Froehling

Kristin Lund

Mr. Sing was great! He was on time and very thorough. Explained everything and was in and out within about 2 hours. Replacing my whole garage door opener, motor and track. He added sensors and an outdoor keypad. Great work!

Bob

We had a garage door spring break on us which only allowed the door to open up a few feet. Thankfully my son in law was there to hold the door open so my wife could get her car out and go to work! I immediately started looking for a local company with great ratings. Precision Garage Door took my call, and scheduled a technician for 8 am the next day. Travis texted me and called me to let me know he was coming, and what the truck looked like. He was on time, very polite. He examined our garage door system thoroughly and gave several options. I chose to just have both springs replaced at this time, and there was no hard sales pitch to upsell. Just a signature on his tablet to start. He was finished in about an hour, and cleaned up. He even greased the track of the opener. He also told me that the middle bearing was bad between the 2 springs so he replaced it at NO charge! That's Very rare today! He also recommended that I lubricate the hinges about every 6 months, showed me what they use. Through the entire process, Travis was polite, detailed, and a pleasure to work with. Going the extra mile goes a long way with me! If you are looking for a great Garage Door company here in the East Bay, I recommend Precision Garage Doors! You will not be disappointed.

Daron Edelman

Agent was on time, professional and friendly. The repair was very expensive but upon completion my new garage door opener, rail, and remote opener's including new app opener worked very well.

Tony Huynh

My tenant reported that she couldn't get her car out of the garage. Precision Garage Door was able to come out early the next day and diagnose the problem. Unfortunately, I had a 50 year old wooden garage door that needed to be completely replaced. They ordered the parts and did a great job replacing the garage. I would highly recommend them to anyone needing assistance with their garage.

ddower17

David arrived on time, diagnosed the issues, offered options (repair/replace/etc), answered questions clearly, and completed work in a timely manner. Polite and professional from start to finish. Will call again as needed.

John Evans

Precision Garage Door Service is outstanding. They are open 7 days a week and I easily located their website, began a chat with an agent, and scheduled an appointment for the next day (Sunday) at my home in Concord. They sent me a text and email confirming the appointment and also letting me know that a logo’ed truck would be showing up with a technician wearing a green logo’ed shirt. Caleb Winchester showed up right on time and couldn’t have been more processional. He did an inspection on the important parts of my garage door and working components. He replaced my broken springs with 2 awesome looking green powder coated springs and he also replaced 2 bearings so that the most important parts of my garage door system were brand new and offered a full warranty. He was in and out in a little over an hour and I was able to use Apple Pay to pay for the service which is super convenient. Caleb even sprayed lubricant on all of the hinges and in doing so found a couple hinges that were broken. He replaced them also for a very fair price. All in all, my experience with Precision Garage Door Service couldn’t have been any better. I highly recommend them!

Gregory Johansen

I called Precision Garage Door and they came out within a few hours. They sent a gentleman named Bachir Gharbi who was prompt, respectful and very knowlegable. He inspected and lubricated the door. He advised me on some issues that may have to be addressed in the future. When that time comes, I will definitely call Bachir. The reason for only 4 stars is that my garage door opener is an older model and he was unable to make any adjustments.

Margaret Wrightson

Can’t say enough about the excellent service. Bachir was just terrific. He knew his stuff, explained all the needed detail and made sure everything worked perfectly before leaving. Just super!

Terence Rooney

Jose was fantastic. Went above and beyond. Super helpful.

Duc Tran

Great Services with Bachir Gharbi, the Technician.

Mary Chigos

On time, very nice man, explained what he saw needed to be done. Completed in the time he said it would be.

Carlos Santiago

Moran was very professional and knowledgeable at her job... she made our decision.easy we are very happy with our new garage door thank you...

Carlos Santiago

Moran was very professional and knowledgeable at her job... she made our decision.easy we are very happy with our new garage door thank you...

carl clark

I used to coupon that I received in the mail My technician came out in service my door he was courteous understanding realizing that the sensor needed to be replaced explained it to me replace the sensor doors operating perfectly.

Daniel Burrus

Jose Brizuela is very polite and friendly. Great service!!

Sandberg dale

Jose Brizuela technician was knowledgeable, nice,friendly ,and instructed me fully on garage door upgrades and operation!!

Phil M. (MrParkside)

This is the third time I’ve used Precision Garage Door and as expected , they met and exceeded my expectations. They are very customer focused and always have the parts on their trucks for any unexpected repair. Thanks

Peter Welch (Pete)

Receptionist was professional and friendly. Scheduling was easy. Appointment availability was great. Installer was professional and friendly. Work was quick and of good quality. Only gripe was the cost. Springs were 2-5 times more than cost of similar part at Home Depot. Even if part was great quality it still was listed to absorb cost of install. I would have preferred to be charged for parts at a reasonable price and seen an itemized cost of labor hours times hourly rate.

Jose Gonzalez

Patrick was professional, friendy and knowledgeable. Had a great experience and would recommend anyone in the bay area to use thier services.

R. Scott Durcanin

Tech was at my place for an hour and fee was a little more than I thought, but He did a nice job, and was a pro

R. Scott Durcanin

Tech was at my place for an hour and fee was a little over $900. He did a nice job, but it was more than the $200 I planned to spend.

Cy Perez

Great experience with my garage door consultation and installation. Kip was professional, knowledgeable, and helped me find the best option at a great price during the consultation. Luigi handled the installation and did an excellent job—efficient, professional, and everything works perfectly. The whole process was smooth from start to finish. Highly recommend!

Louis Rodrigo

Customer service is excellent!

Reginald Young

The repairman was courteous, efficient and responsive. He explained the problem and provided options clearly. Once we selected the best option, the installation was swift. We are very pleased with the service.