Garage Door Repair in Richmond, CA - Page 2

Paula Mertens

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I would like to recommend Precision Garage Door Service for their excellent service. We discovered in the early morning our garage door barely opened. We called Precision at 7am, and barely 3 hours later they already showed up. The technician clearly showed me what was wrong, and what had to be replaced and why, which is always very much appreciated. Barely an hour later springs, roller and bearing were all replaced and functioning well. I really appreciate the excellent customer service and professionalism displayed by Precision on this job.

David Petri

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I was very pleased with Precision for a number of reasons. They were able to come to my house the day after I called, and it was a morning time. My technician, I think his name was Travis, was great. He explained to me the problem, and what my options were. He also informed me of ways to maintain my garage door, in ways better than I was already doing. He also got the job done quickly and efficiently, so that we could continue our day without having to be home. All in all, a very good experience. I would use them again, but I hope I don’t have to.

Galen Hanes

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

10/25/24 Precision repair Martin 16 x 8 door with Lift Master. Problem door opens 2 feet stops if you close it and opens again it goes full open. Also when disconnect from LM door is way to heavy to lift by hand. Precision Tech troubleshoots finds wrong weight torsion springs and not Martin springs. Correct torsion srings installed. Also replace worn bearing and track rollers. Door works correctly with Lift Master and by hand. Approx time 2 hours fair price same day. Very impressed with Tech. I do DIY stuff but would never figured wrong lifting weight torsion springs. Tech did an excellent job.

Jerry Thompson

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision garage was great they have great experience Technicians that get job done right. My garage door work like a new one. I'M VERY HAPPY!!!! THANK YOU SO MUCH.

Cara Stanley

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Mr. Mario Mojica, was the ultimate professional, great communicator, kind and patience. I highly recommend you ask for Mr. Mario Mojica , if you loive in the Pinole/Hercules area. -Cara 10/2/24

Barbara M., Richmond

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent service, even if pricey. We were having an intermittent problem that wasn't diagnosed correctly by a different company on repeated visits, so we tried this one after a complete failure left us unable to open the door at all. Very prompt response, courteous service, and our door is now working perfectly.

John Gerlach

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Travis analyzed the problems with our garage door opener track system and rollers and provided 3 options for us to choose from and helpful advice for choosing among the options. We really appreciated his clear explanations. The door now works smoothly.

David Macias

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

He was knowledgeable and helpful. He came in time and learned a lot from him. He was courteous and friendly.

Michael Allen

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The technician was very prompt and professional and he was able to fix our garage door in a very timely manner. Would definitely recommend Precision to family and friends.

Kevin Heard

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our service technician Patrick showed up exactly when he said he would and was incredibly professional. He clearly explained our options and quickly went to work repairing our garage door. I particularly appreciate the efforts he took to protect the cherished classic car we keep in our garage. This is the best customer experience we've had in a while -- totally recommended!

Edm

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Excellent customer service. It was explained to me what was needed, options and cost. After installation technician made sure to answer all questions l had. I feel so much better knowing my home is secure.

Grady Family

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Our garage door was all kinds of wonky. Only opened 3/4 of the way (right about forehead level), refused to stop when it hit the ground, and sounded like the whole thing was going to come apart when opening and closing. Travis came by today, right on time, gave us our potential options for fixes, and set about getting to work on our chosen path. Work was completed in less than four hours that same visit. Was it cheap? No. Are we happy with the end result? Absolutely.

W Johe

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision door was a referral from another client. Technician was courtesy and indicated what parts needed replacing post inspection. Very efficient and worked quickly, showed the difference between the new and old parts. Would highly recommend this company for response time, efficiency and workmanship

Laurie Morlock

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Service was very good. Tech was knowable and friendly.

Raymond and Susan Saturno

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The work Sheridan did on our garage door to repair it was fast and professional. He explained all the working parts of the mechanism so we has an understanding of what needed to be done. Great work!

David Katsumoto

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Sheridan and Carlos did a fantastic job with my garage door. As Sheridan diagnosed the issues, he thoroughly explained his observations and recommendations. Although we ended up needing a new garage door motor, he made sure to rule out less costly approaches first. In additional to their professionalism and expertise with repair and set-up, I also appreciated their friendliness and commitment to 100% customer satisfaction. Thanks guys!

Michael Williams

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Oversold the needed fix

Gordon L

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

I had a new LiftMaster garage door opener installed by Patrick Leahy and Breashear. I was impressed by the overall level of service. They provided an extensive inspection of my garage door unit, and gave recommendations as to how to maximize the life and efficiency of the door. I liked that they were prompt, courteous, explained the different pricing options, and left the garage work area clean. I would not hesitate to contact Precision in the future if a need arises. They do excellent work!

Carl Blake

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

We had Precision install our new door a couple of years ago and it was time for a tuneup. Antonio came out today and arrived exactly when he said he would. He was an extremely polite young man and explained what he was going to do and set about doing it. He tightened all the doors bolts and lubricated the moving parts and finally reset our side mounted opener. It’s really good to feel confidence and trust in people. Antonio is an asset to your company.

Nitin N

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Last night, I encountered an urgent situation when my garage door unexpectedly dislodged from the tracks, resulting in a broken torsion spring and rollers. I reached out to Precision and they promptly scheduled a tech to address the issue this morning. Patrick Leahy not only quickly restored my garage door to its proper functioning but also provided options, ensuring all my needs were met. Patrick's speed and professionalism were truly commendable and his courteous approach and efficient service exceeded my expectations. I highly recommend Patrick for any garage door repairs - a reliable and skilled professional. Thank you, Precision, for the swift response, and kudos to Patrick for a job well done!

Jenina Imbong

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Faster and good service!

Carol Walker

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Yesterday my ancient garage door failed. Today, James Walker from Precision Garage Door arrived. All new equipment, very efficient installation, and a pleasure to work with. I recommend this company. It performs as advertised. Thank you.

Tom Burrough

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision has serviced my garage doors for a long time with promptness and precision! Issues were resolved that day! Technicians are knowledgeable and work with the utmost integrity! Thank you Precision!!

Jorge Zarate

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The response was amaezing and the ET was flexible with my work schedule , I highly recomend this company and the staff when ever you have a garage door isues.

Janet Werner

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

My garage door popped a spring and we were unable to get our cars out without manually lifting the very heavy wood panel door. I called several local garage door companies and left a message without a return response. A friend mentioned he had heard good things about Precision Garage repair, so I placed a call to them and got a live person instead of a recording. The pleasant gentleman who answered the phone stated someone would be out the next morning which is what I was hoping for. Our job was assigned to Carlos, who I found to be extremely knowledgeable, efficient, and professional. He is a real pro and we are delighted with the service we received.

Tony Briganti

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Got home from work this morning garage door chain broke!!Remembered the commercial onTV I called instantly I received an appointment upgraded springs rollers. James was very helpful in helping me upgrade my garage opener! Such a great job installing and adjusting components! Such a great experience!! Will definitely recommend More people to use your service !! Thank you again James GREAT WORK!!

Lillian Chan

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The service I received today is very impressive, specifically during a holiday weekend. I was able to obtain a same-day appointment within 5 minutes when called. The technician arrived on time and diagnosed the problem quickly within 10 minutes. Travis explained clearly the failure of the system and proposed options for my consideration. I chose the replacement option and it was completed within 2 hours and 30 minutes. Indeed, Precision is the leader of the industry. Thank you for the quick response.

Bobbie Edison

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

No you did not meet my expectations with Travis this time, Travis replaced the rollers when he was here before, but the rollers need to be adjusted, something is pulling the wood from around the garage door frame. Travis said the rollers were in their place and could not see anything wrong, he could not fix what he could not see, clearly there is something going on. Other that that I am still happy with precision.

Marjie Chaset

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

Precision garage door The bay area is a wonderful company. I was able to contact them and they picked up the phone within one minute. I was able to arrange for a technician to come to my home the next day, but the technician was friendly, efficient, professional, and knowledgeable about the garage door opening technology. I wish all companies were run like Precision Garage Door.

Carlos Selva

? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.

The representative was a courteous professional. He was able to identify the issue within a minute of inspection and resolved it within two. Thank you Mr. Abad.