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about Precision Garage Door in:
Antioch Area, CA
Precision Garage Door of East Bayhas received 219 reviews, averaging 4.90 Stars:
Oakley, CA
Pittsburg, CA
Travis Behm was our technician. We appreciate how thorough he was in explaining our options and recommended what was most in-line and cost effective with our needs. He's a pro and such a pleasure to work with. Thank you!
- Janice Garaci
Bay Point, CA
I had the greatest customer service everything was wonderful. .in theses pandemic days I’ve got use to work that has been unsatisfactory but with precision door everything was spectacular..the great man that fixed my garage should get a promotion he was great..thank all of you.
- Faye Bell
Antioch, CA
Ercel Williams did a great job. He is a real plus for your company.
- Gene Davis
Antioch, CA
James was awesome. He clearly explained the problem and the solution, and performed the work in record time. Thank you James.
- Tracey Nicks
Antioch, CA
Today James came and repaired my garage door. He did a very thorough examination and identified that I need to replace the cables (pulleys) as well as the rollers. He was efficient and cleaned up the area he worked. James was very friendly and informative. I would definitely recommend Precision for any Garage needs.
- Roxanne Perry-white
Product:
Antioch, CA
Carlos did a great job ! Had our garage door fixed in about one hour . He was prompt and courtesy considering the heat wave we were having . Thanks again Carlos ????
- Mark Romero
Product:
Antioch, CA
Thanks to Sheridan from Precision Garage Door our garage door was fixed in about an hour. He changed out the springs, cables, & bearings for us. Pricing was honest and upfront, I would recommend them to everyone for garage door repairs. Everything is now running smoothly and we didn’t have to worry about any down time. Same day service was great!
- Mike Avila
Antioch, CA
We closed our garage door late in the afternoon of August 8, 2022 and there was a loud bang. We saw the spring across the top had broken. The garage door is original, 30 years old, and hadn’t been repaired in 8 years. Since it had been so long I looked online and happened on Precision Garage Door Repair. A well-designed and easy to understand website, a local office, excellent reviews and ratings, Diamond Certified, and a surprise and very important feature – 24-hour live phone operator. I was able to make an appointment that evening for the next morning, August 9, 2022. Sheridan Abad, the tech, called prior to arrival, arrived within the indicated time frame and was prepared with a basic understanding of the problem and all the tools and supplies required. He did a thorough inspection and made recommendations to fix what was broken and also to address safety issues and provided a detailed estimate for the repair. We did not feel pressured to have any unnecessary work done but felt confident that what was recommended was required. The work was completed quickly and efficiently and within the estimated timeframe. Sheridan pointed out all the new parts and repairs and demonstrated how much easier the door was to operate manually and how much quieter it was. Cleanup was quick and thorough. I feel very fortunate that I just “happened” on the Precision Garage Door Repair website and especially fortunate that Sheridan Abad was our tech. As a trainer as well as a technician I feel he is an expert, but I also feel confident that any tech who provided service would have been qualified and competent. They seem to have it down to a science: every aspect of the repair from the initial phone call to the demonstration of the finished product was well done and made very easy for the customer. Everyone I spoke to was knowledgeable and friendly, everything communicated to us was easy to understand and accurate, and the service truck and equipment were well-maintained. It was just a smooth process from beginning to end. I would not hesitate to recommend Precision Garage Door Repair and Sheridan Abad without hesitation.
- Sally & Dale Schmidt
Antioch, CA
I contacted Precision on the recommendation of my neighbor. I was absolutely pleased w the professionalism, evaluation skills and complete repair of the door problem by the technician, Eresell Williams. so much so that I called the office after Mr.Williams had finished and asked 'Tanner' about a door- lubrication service. When Tanner began the appointment set-up I told him I will only go ahead w this service if Mr. Williams would b the technician doing the service. I wonder if the Precision mgmt is aware how lucky they are to have such an employee. Richard R.
- Richard R.
Oakley, CA
I called around noon, and was given a time between 2 and 6. Ersell called and let us know when he would be here. He arrived when he said he would and got right to the issue we were having with out garage door opener. It turned out our opener was not fixable. Ersell was able to get us set up with a new opener and had it installed in about 90 mnutes. He was great to explain the new system and we were happy to get it done so quickly and without any issues.We appreciate the work Ersell did for us, so efficient, personable and professional. Thanks!
- Stephensons
Product:
Bay Point, CA
We had a broken spring and they came out same day. The technician went over all the work in the estimate, completed the work within an hour, and left the door running smoother than it had in years. Really great job.
- Jerry Shaver
Product:
Antioch, CA
We were not sure if our garage door could be repaired as it was damaged some time ago and was now having great difficulty opening and closing. Our technician - Brandon Taylor was very professional and immediately diagnosed several problems. We were happily impressed that he had everything necessary for the repair in his truck!! He repaired it for us on the spot and did a great job!! It's once again working fine!!
- Charles & Shirley Keller
Antioch, CA
Excellent experience! The technician installing the door and opener was friendly, courteous, and on time (that's important)! Very good work, programmed all of the remotes and reviewed how the door operates. And the product is very impressive too. Highly recommend these guys!
- Jeff Klingler
Product:
Door Installation Team : Armando Castillo
Antioch, CA
Excellent company responded quickly to my concerns installer professional!!
- Chris Wright
Service Provided:
Product:
Door Installation Team : Gabriel Van Blake
Antioch, CA
Travis was running late with the customer before me so he called to let me know the situation and then arrived when he said he would. I needed a lot of work on my garage door, new springs, new cables, a couple of new hinges, etc.. Travis explained everything and although the price was a surprise I had him do the work. Travis did an outstanding job.
- Barbara Merchant
Pittsburg, CA
Had a broken spring and needed same day service. Called at 6am on a Saturday and talked to a live operator. She got an appointment for 10am, that was awesome. Travis was my technician and he really knew his stuff. My garage opener was 20 years old. Travis replaced everything from the springs to a new opener. Loved the service and will recommend. Thank you Curtis Gross
- Curtis Gross
Product:
Service Technician Team: Travis Behn
Antioch, CA
Excellent work by Sheridan Abad. He was very informative and communicative with the problems with my garage door and fixed it so that it works like new. Two thumbs up and a five star rating from me.
- Tim Campbell
Pittsburg, CA
Very nice, police service worker, A. Broadskiy. Explained what I needed and had all equipment available. Installed new garage opener, explained how to use it. Very satisfied. Will highly recommed your company. Thank you
- Diane Jones
Product:
Service Technician Team: Andrey Brodskiy
Oakley, CA
Brandon Taylor is the type of technician I want whenever I need a professional: high integrity, genuine, honest and skilled. He goes above and beyond to help customers become aware of what our part is in maintaining our equipment and how little time, effort and product it takes to extend the life of our garage doors and openers. He demonstrates how to lubricate the rollers, springs, hinges and tubes. Shows us what spray to buy and use. I'm all for saving money and extending the life of all equipment, especially high cost items. Today I proactively replaced the original chain driven 1/3 hp (home builder -cheap!) garage opener because it was 10 years old and noisy. It was slow, as well. I researched and chose a "belt" driven model and swapped out the rail wheels (which were being dragged) for new rollers. I find it better to assess all aspects of the garage door and opener to maintain correct alignment and increased longevity. Brandon explained how the remote and control pad worked. He also programmed my vehicle with the new garage opener. He's really talented and wants to do his best always for the customer. He's the type of person you'd want the next time if assistance is needed. Brandon and Precision's phone/website are in my phone contact list! I practice proactive management -buy quality, good workmanship and see the value pay off long term. I did my research and I lucked out choosing Precision!
- Linda Valentic
Product:
Service Technician Team: Brandon Taylor
Antioch, CA
Travis was our technician. He was GREAT, knowledgeable, professional and very prompt. We are very happy with the service we received. We will definitely recommend Precision to friends and family who need garage door service. We had a new opener installed, new rollers, springs and cables. Our old stuff was on its last legs. Awesome from the beginning! Thank you!!
- Vince Augusta
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Service Technician Team: Travis Behn
Antioch, CA
We were very pleased with the repair work that was done. We would recommend Precision; five star service for sure.
- Sandra & edwin Stokes
Product:
Pittsburg, CA
Travis Behn was very knowledgeable, thorough and polite. He surveyed the garage door and explained what would have to be repaired/replaced. He was very efficient while working. I will highly recommend Precision (and Travis) to my friends and family. My garage door now opens/closes like a dream! I believe it is an excellent reflection on Precision Doors to have Travis Behn in their employ.
- Vivienne Gallo
Product:
Service Technician Team: Travis Behn
Antioch, CA
Such great service. Very professional and honest. Trustworthy and genuine service men
- Chukwubuikem Iwuji
Pittsburg, CA
Fantastic service! Door springs broke and needed repair done ASAP.. Called Precision in the am and they had Paul out within a few hours. Did a great repair job at a reasonable price. Highly recommend Precision!
- Mike Kren
Antioch, CA
Great service and experience. Paul Brinkman did an awesome job. Paul had all the different parts on hand and got the job done expertly Very knowledgeable Thank you
- Matt Dubois
Antioch, CA
Gabriel was the best he came early, veryPersonable and professional explained everything to me and cleaned up after himself I highly recommend precision doors for all your garage door needs??????????????????????
- Kami Hartwick
Service Provided:
Product:
Door Installation Team : Gabriel Van Blake
Antioch, CA
The tech came to my house is for the money only. He came didn’t do anything I was complaining my GARADGE door not closing it open but cannot closed, all he does is stood by the censor and let me push the bottom on the wall and he said nothing wrong with it, so I ask him so your not gonna do anything I alredy told him that is not closing and he said I need a new GARADGE so basically he just came there to collect the money for him to come to my house, and try sell me a new GARADGE which skyrocket prices. He was gonna charge me almost 1,700 for just a new motor that you can buy at Home Depot for 240. Insane I wish I got his name as soon as I see him I just knew he no good, I use precision GARADGE before I have a good guy fix the problem without hesitate problem solve. But one employee that is not doing a good job will pull the business down.
- Maddie
HI Maddie, I'm very sorry to hear about your experience. I tried calling about a week ago, as we would love the opportunity to improve on your customer experience. If you find some time, please feel free to reach out to chat. Thank you, Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Antioch, CA
The Service Technician, Paul, was very professional. He explained in detail what was wrong with my garage door opener, what he needed to do, and provided me with a cost breakdown, including my eligible discounts. He was also prompt and completed the work in a timely manner.
- Ted Unaegbu
Pittsburg, CA
great service was here the next day. Had a battery issue it was fixed the same day.
- Belinda Russo
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
I haven’t seen a company with such great service in a long time. They are kind, considerate, on-time, friendly, and good at what they do. After two years I know I can trust them to be there for me. When my spring broke on my garage door, they were here the same day. When I wanted maintenance performed, they booked me within one day. I’m very, very happy with Precision!
- Camille Dallara