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about Precision Garage Door
Precision Garage Door of East Bayhas received 2376 reviews, averaging 4.84 Stars:
Orinda, CA
Product:
Oakland, CA
Thanks to Precision Garage Doors for prompt and courteous service. The technician James, was right on time, knowledgeable, courteous and very informative. He made light work of a serious situation for me. Thank you James and Precision doors. Count on timely, courteous and knowledgeable service on each service call.
- Lennie Mcqueen
Product:
Pleasanton, CA
I picked Precision because I recognized the name on the internet and heard good things about the service. Jerry was my technician and he was very personable, courteous and helpful. He explained the problems with my garage door and I was confident he would do a good job. He gave me five star service.
- Linda Spiegel
Antioch, CA
This company is the best in professionalism and experience. Our garage stop working and was damaged by frustration and called Percision, they came out quickly saw the issue, repaired, secured garage and it's back functioning at a price way lower than I expected. They have a new customer, Thanks Gabriel for all your help!!
- Rosaria Watson
Concord, CA
Precision replaced my garage door several years ago. They were on time & the job was done as promised. When the opener quit working I called Precision again. They were on time again & had everything needed to fix the opener. Great doing business with them.
- Robert Niven
Walnut Creek, CA
They were on time and Fixed the problem.
- John Maritz
Livermore, CA
I am very pleased with the outstanding service that Precision Door Service and Jerry responded to my request for service. Jerry took the time to explain what needed service and what he was doing every step of the repairs. Excellent customer service.
- Robert Foerschler
Oakland, CA
I am grateful to have the garage door fixed on the same day I made the call. The service was excellent, and didn't have to wait very long for the worker to arrive. Thank you and have a happy new year.
- Kinwah Hung
Product:
Concord, CA
Although the first garage door was incorrectly measured the service was excellent. I would have given 5 stars except the fact I had to wait 6 more weeks for my garage door.
- Lisa M.
Product:
El Sobrante, CA
Tim did an excellent job repairing our garage door. He was very professional and knowledgeable.
- Michael Banks
Product:
Antioch, CA
Your ads were very helping in instilling confidence that your company was a reliable and established business enterprise and not some small operation with little experience. The workman you sent out was very nice , efficient and trustworthy. I would use you guys again!!
- Ronald Leon
Product:
Livermore, CA
Very good service and knowledgeable technicians.
- Janet Eula
Danville, CA
Called Precision in the evening and they were able to send a technician within a few hours. Job was done in the time estimated and our garage door now works great! I would recommend them for sure!!
- Gary Burkholder
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Brentwood, CA
Service person on time very knowledgeable and was done in about 2 hours.
- Manuel Misquez
Fremont, CA
I strongly recommend Precision Door Service to anyone who is having problems with an existing garage door or anyone who needs a new one. Also I would like to give my highest commendation to technician Alex Kogan who did the work. On Friday, December 13, 2019, I called Precision because the motor in my garage door opener was making some crunching noises. Precision promptly answered the phone without my having to listen to a lot of voicemail prompts. They set me up with an appointment for Monday, December 16. At the appointed time, technician Alex Kogan arrived and examined my garage door. He identified a number of problems with the door which included defective rollers, bearings, and torsion springs. Alex went right to work in repairing all of these problems and completed the job in 1.5 hours. Alex demonstrated the highest level of professionalism in the way he interacted with me, the way he identified the problems, and the way he completed the job in a timely manner. In addition, Alex had all of the necessary parts in stock on his truck. There was no need to back order anything.
- Robert Bynum
Product:
Danville, CA
First name in PB hone search
- Edward Ritchie
Danville, CA
I am very happy with the service I received! Excellent work! prompt to arrive, efficient and professional. I would definitely use again.
- Roseanne Steffes
Hercules, CA
Jerry provided me with a very detailed report of repairs needed to get my garage door working again. He was knowledgeable and professional — making sure I understood all the processes. Five Stars!
- Alice Wiley
Fremont, CA
Mario was great. He was on time, friendly, thorough and explained everything clearly. He finished the job quickly. My garage door is working again. Thanks Mario
- Stephen Han
Service Provided:
Product:
Service Technician Team: Mario Mojica
Pleasant Hill, CA
I was very distressed as to how I was treated by the technician who came out to fix my garage door. He came at me with all guns blazing - quoting me an outrageous price, and doing it quite aggressively. I was shocked at both his manner and the price. He agreed finally just to do the minimal amount of work, and that still was a sky high amount of money. Just to cut the tangled cable so that the garage door would close would cost me $400 he said!!! After much discussion, during which the technician became increasingly more belligerent, he "called" the boss, and the price came down $100. I felt very bullied and taken advantage of. I would NEVER advise anyone using this company without getting at least two other quotes from other businesses. Being elderly, and a woman, I felt that he saw a "gottcha" opportunity, and went in for the kill. UPDATE: I just ended my phone conversation with Pat, who was following up my complaint about the service I had received from his company. He agreed to refund me some of the cost of the garage door repair, as I felt that I had been significantly over charged. I much appreciate his caring about his customers and wanting to make things right. Brenda Sakofsky
- Brenda Sakofsky
Moraga, CA
The 4 hour window is really large and I understand initially for the appt but day of and closer to start of window, a narrowing of the window would be helpful. I had a 1-5pm window so I left work at 12:45. At 4:20 with no contact, I called and was told, yes you are next and it should be soon. At 5:30 the technician called to say he didn't realize he had this appt and it was written on one of his manifests (or whatever your process is) and he was 30 min away. So at 6pm he shows up. He fixed my door but I am not convinced he oiled everything as I asked. All the hinges on the door panels still squeak and it seems pretty noisy when opening/closing considering it was just repaired. I will say the tech was very nice and apologetic and gave me a discount for the miscommunication.
- Kristina Botsford
Product:
Moraga, CA
Our garage door was not working properly. It came down on the back of my van as I was backing out one morning. This caused the bottom seal to slightly break. I called Precision the next morning and 4 hours later, Garrett R. came to fix my garage door. Garrett was fantastic! He was friendly, knowledgeable and able to fix my garage door in a timely manner. He also gave me great tips on how to keep my garage door running smoothly! I will definitely call Precision again if I need their help in the future!
- Khae Cheng
San Leandro, CA
Thanks for the new lift master garage door opener. James the tech was outstanding, his knowledge and workmanship was cool to watch. He's also a great guy. Thanks james. Thanks percision. no more RS doors. Co.
- Edward Terin
Product:
Livermore, CA
We have used Precision on the past & did such an exceptional job we called him hem again! Jerry was excellent! Came on time....explained what he found & what needed to be replaced or fixed! Very knowledgeable about parts & equipment! Had me check it out before leaving & explaining what to look for on our other garage doors! Thanks for getting me an appt so quick too...as couldn’t park in my garage until fixed! Ann & Don
- Ann & Don Mazzone
Brentwood, CA
Your technician was courteous, efficient and thorough. We are very satisfied and will definitely let our friends and family know about you and the great service.
- Denise Ray
Product:
Rodeo, CA
Wowza! Professional, friendly and timely. I had heard about Precision from a person whom I was sitting next to at a tire shop. Months later, when I needed to have a loud noise corrected after dinged my door when I bumped into it with my car, Precision was there to the rescue. James straightened the door panel out and did a general service on my door. He also put in new rollers, which have ball bearings in them that allows for less stress on the door and engine. I highly recommend James W. and Precision. Reasonably priced and great quality work!
- A. Shaw
Product:
Brentwood, CA
Quick response, quality work, reasonable price. I would recommend them to anyone ????
- Vernon Crowl
Oakland, CA
Garrett - arrived as scheduled, very patient and focused on getting our repair done. He explained all of the options available and clearly explained the value of each component recommended. Precision will be our go to for garage service going forward! Thanks Garrett!
- Dahali Moodie
Walnut Creek, CA
Mario and his colleague did a great job explaining the problems with my old non-functioning door opener and the options for repair and replacement. They worked efficiently, finished the installation of the new opener and door springs within the estimated time, cleaned up the area, and then walked my wife and me through the installation of the iPhone app and the operation of the new opener. We were very happy with their work!
- James Mills
Service Provided:
Product:
Service Technician Team: Mario Mojica
Dublin, CA
The garage door spring was busted for which I got an approximate quote on chat before calling in a tech. The quote was around $350 but the actual tech had several different recommendations and came up with a bill of $1200. We asked him to change just the springs and he started the work. When the job was done to our surprise the bill had an additional charge of $125 for knockout bearing. Our garage door never had one and we never agreed on getting one. It was definitely a rip-off. From the beginning to the end the technician just tried his best to convince us to get more and unnecessary work done. Definitely not happy with the service and won't fall for it again.
- Divya Chhabra
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
It is always nice that a company can come do an important repair within a couple hours of calling them! Tim, our repair expert, could not have been any more friendly. Very informative and explained everything including what the exact cost would be. This is not a fun or cheap repair but the price given was what we thought it would be so no "sticker shock". Excellent work was performed!
- Beth and Tim Eliason