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about Precision Garage Door
Precision Garage Door of East Bayhas received 2381 reviews, averaging 4.84 Stars:
Discovery Bay, CA
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Product:
Service Technician Team: Paul Brinkman
San Leandro, CA
I ordered a glass door with panted aluminum frame, track & motor. Precision was 20% less then the competition. When the installer finished the installation he pointed out a buckle in the frame that I would not have noticed and ordered a new panel to be installed.
- Bill Bergstrom
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Service Technician Team: Phillip Nguyen
Oakland, CA
Yes, the service was excellent - he deserves a 5 - no complaints at all.
- Joyce Kirstein
Berkeley, CA
We called late on a Friday because our garage door would not close and our regular garage door service provider could not come out. Precision responded to my call and scheduled service within a couple hours, calling ahead and arriving within the given time frame. The repair turned out to be much more complicated than originally estimated but Paul stayed within the estimate and stayed until almost midnight completing the project. Very professional and helpful--coaching my not-so-handy son on what he was doing and what to look for in the future. Precision is our new go-to provider!
- Bonnie Walsh
San Ramon, CA
As luck would have it, my garage door broke a spring on a Saturday. I was going out of town for a week the following day and needed it fixed that day. Of the local companies I called, none could help me same day and some did not answer the phone. I have seen Precision's add several times. I called them and explained the situation. They worked me into the schedule that same day! Their service was very professional and courteous. I'm really happy I had them come out! I will use Precision again should the need arise, and will definitely recommend them to friends and family.
- Lou & stephanie Demeter
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Service Technician Team: Paul Brinkman
Hayward, CA
Excellent work! Super satisfied with the work performed, great price and service.
- Claudia Nerio
Product:
Fremont, CA
Using Precision was the right choice. My installer called me about an hour before the scheduled time asking if he can come early. That worked out well for me. He finished installing the new garage door cleaned up in just a few hours and the cost was as stated during the estimate. If you have any garage door needs I would fully recommend Precision!!!
- Dawn Fuller
Product:
Pinole, CA
Excellent service and well explained details of the work that needs to be done. They really did a good job with our garage door. I will definitely recommed Precision garage door to my family, friends and neighbor. Thank you for you services !
- Bobby Sarmiento
Moraga, CA
Daniel Yang, the technician who came to service my garage door was very professional, helpful, and took time in trying to save me money. He couldn't of been better! I give him and Precision high marks!!!
- Michele Vellrath
Product:
Fremont, CA
My entire interaction with Precision Garage Doors was very professional, starting with the person who setup the appointment. The service technician Tim arrived on time, was extremely pleasant to deal with and explained clearly what needed to be done and more importantly, what is not needed. A clear quote was offered, he was able to give a discount (albeit small) and the job was done really well. I'd be happy to turn to Precision Garage Doors for any future needs and would highly recommend them to anyone needing Garage Door service or replacement.
- Vivek Raman
Product:
Berkeley, CA
I have been using Precision for years with my heavier than normal garage door. I am a difficult customer, I call them back and get feisty. They remain professional and maybe even are used to me after all these years, coming out in all kinds of weather and hours to service my annoying garage door. I will continue to use them and recommend them to neighbors and friends. I have my favorite technicians, James W and Paul B. but happily I haven't gone through all the techs.
- Karen Lou
Hercules, CA
Phillip, from Hayward branch did a great job installing my garage door. He was very courteous in answering my questions and helpful in giving me tips on how to take care of my garage door. He did an excellent service and will definitely refer your company.
- Peter Kim
Castro Valley, CA
I never received a receipt for the 1st job done. I also need copy of Warranty and instruction to open the door when it's stuck. I needed to recharge my electric car but couldn't open the door. How do I open the door manually the next time it's stuck OR if we have a power outage. Just talked to the guy who fixed the door. He said labor charge is $89 and service call is $49.95. Shouldn't the service call fee be folded into the labor charge? Your fees are unreasonable and unfair! We are seniors on fixed income. Do not overcharge! Today's charge of $433.54 does not describe what was fixed.
- Ida Lozares
El Cerrito, CA
Danny did a fabulous job! Extremely professional and subject matter expert.
- Nicole Konning
Product:
Walnut Creek, CA
My garage door springs broke I had James at my house diagnosing and fixing the issues less than 24 hours from when I called. I appreciate the quick response and my garage is working great and runs quieter with the new installed parts.
- Nick B.
Product:
Castro Valley, CA
bottom line the door got fixed! (broken spring) But the tech was very unhelpful, could not answer questions and tried to pad the bill with unwanted maint. Finally he was politely TOLD three times to PLEASE keep the gate shut, dogs. He disregared this. might look elsewhere next time!
- Brad Fritchman
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Service Technician Team: Sheridan Abad
Oakland, CA
You never know, but the whole experience was handled with precision. Prompt response, quick diagnosis, and repair addressed problems. Did not feel like repair was over sold. Improvement after repair was obvious. Technician was very pleasant to work with and explained the rational for the repairs even though it was at the end of the work day.
- Ron
San Leandro, CA
I checked the Diamond Certified service and located your advisement with many recommendation. Your serviceman, Sheridan, provided details to replace our old opener and suggested to replace other related parts on the door. It worked out well to our expectation.
- Ken Lam
Concord, CA
Saw newspaper ad and then read Yelp reviews. Service was outstanding.
- Barbara Pfaffenberger
Oakland, CA
Prompt and efficient. Fixed problem quickly The type of service that one expects, but does not always receive.
- Michael Cohen
Livermore, CA
Service tech was very quick at his trade and garage door good as new
- Robert Self
Oakland, CA
Tim did a great job! he was on time, friendly, and very informative. He helped us get the new opener programmed and spent extra time making sure that everything worked correctly. we'd give Tim and his service 5 stars
- Marcia and gary Weske
Antioch, CA
Danny Y. was professional, courteous and helpful. He gave me all the prices for repairing or replacing my 1985 garage door and explained the benefits of each approach. He went out of his way to help me close my heavy broken door after helping me get my car out, where it was stuck when the door broke. My wife and I selected a new metal rollup door with decorative windows, as well as a new opener with battery backup. We are looking forward to the installation.
- Steve Price
Product:
San Pablo, CA
PDS dispatch was very courtesy. The technician, James, was very knowledgeable and proficient in the installation and added capability of the new opener. He provided us with great service.
- Reginald Ali
Hercules, CA
Tim did a good job. He’s knowledgeable in what he’s doing. He’s friendly and polite. I will gladly recommend him and Precision to my family and friends.
- Rolando Padilla
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Oakland, CA
The service was excellent and Paul the technician was knowledgeable and efficient. Best unexpected $150 dollars I’ve spent since that night in Vegas I can’t remember.
- Curtis Flemming
Antioch, CA
Our Technition, Jerry was “the best”. He was knowledgeable and courteous. He checked the garage thoroughly and then gave us a fair quote. He informed us as he worked and didn’t stop working until he was satisfied with the doors operation. We appreciated Jerry’s work ethics!
- Janice & james Adams
Hayward, CA
We have used your service before and were satisfied by the quality received.
- Bill Felker
Walnut Creek, CA
Precision Garage Door Service was a great choice. Daniel, a courteous, hard working young man was our technician. He was efficient and informative. He went through all of our options so we could make quality decisions. He went through all the technical information so that we understood the features. I would recommend him and Precision Garage Door Service to all and or anyone. Thank you, Jon and Debbie Samuel
- Debbie Samuel
Product:
Berkeley, CA
Several years ago, I was in need of a new motor for the garage door. Precision came out the same day and replaced the motor, as well as worn rollers. This time around, I needed a spring and cables replaced. Alex was there about a half-hour after I phoned it in. After inspecting everything, he replaced the spring, cables, and both main bearings. The door is balanced now and is even slightly quieter. Alex offered some advice on inspections that I could do, plus looking for early warning signs of spring fatigue. If I need maintenance, or need to replace a garage door down the road, I wouldn’t call anyone else to do the job.
- Paul Yonemura
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
The work was done quickly and correctly. All options were explained along with corresponding costs. Recommended precautions were followed per CDC instructions for avoidance of virus spread. We will use this company again.
- Tom Newell