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about Precision Garage Door
Precision Garage Door of East Bayhas received 2392 reviews, averaging 4.84 Stars:
Pleasanton, CA
Alamo, CA
Paul was out today, just two hours after making a call for a repair. In fact, Paul called us to see if he could come out earlier than our scheduled time, which was great for us! Paul arrived on time, wearing a mask. He was polite, efficient and did a great job on the repair. I would recommend this service to others!
- Linda Knowles
Antioch, CA
THIS IS NOT A COMPLAINT AGAINST TECHNICIAN HOWEVER I HAVE BEEN A CUTOMER OF PRECISION FOR ALMOST TWO YEARS AND WAS IN TOTAL SHOCK TO LEARN NECESSARY REPAIRS WERE TO COST OVER $500,00 I AM A SENIOR CITIZEN LIVING ON A FIXED INCOME DO I NEED TO SAY MORE??? LARRYLEACH3884@ATT.NET 925-628-1343
- Lawerence Leach
Oakland, CA
Precision Door had their A-game on with regards to my experience. They were quick to call me back, twice as a matter of fact because Laura at the office had me scheduled with a rep to consider a new door, and pointed out that I had already booked another appointment with a tech who came out and helped me fix my issues. I did end up spending $625.00 to give the existing door a makeover, and it was money well spent b/c now I don't have to consider a new door. Tim the tech was great and easy to work with. Nothing but kudos to y'all for running a tight ship.
- Steve Barretto
Product:
Alameda, CA
Fantastic customer service! I highly recommend this company.
- Susan Sherratt
Fremont, CA
Travis Behn was the technician. He was professional, knowledgeable, very helpful. Garage door opener, spring, rollers, wall-mounted and remote openers replaced. Definitely 5 stars!
- Lynne Villalobos
San Lorenzo, CA
Travis called ahead of time to let me know he was on the way, He preformed excellent work, and was a gentleman, finished in a timely manner.Excellent choice once again for precision door..????
- David Garello
Product:
Hayward, CA
Beginning with my phone call to get a service appointment,everything went VERY well. the Repair Technician's arrival was timely, he was at all times,courteous and friendly. It only took a few minutes for him to determine what needed to be done, and he wasted no time getting the job done. In the 45 years since we've been here,our garage door has never worked as smoothly as it does now.
- Clyde Albert
Berkeley, CA
The technician was incredibly knowledgeable and helpful. He was very efficient and did the installation with absolutely no problems. He went the extra mile to help me with the set up.
- Jon Drinnon
Oakley, CA
James W. Was amazing! He was professional, polite and quickly repaired my badly damaged garage. He explained everything I needed! He is wonderful. I would recommend James be your man any day!
- Ashley Ritchie
Product:
Concord, CA
Travis did an excellent job of explaining his troubleshooting technique as well as explaining all of my options. I am completely satisfied with the installation.
- Pete Bardea
Product:
Hercules, CA
Mario is helpful and professional. He explained us the features and details on our new garage opener. He did a good job!
- Alexander Martija
Service Provided:
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Service Technician Team: Mario Mojica
Antioch, CA
We chose Precision Garage door from the adds we had seen on TV. One call did it all. They are very courteous, arrived on time and had the problem corrected in a few min. the technician Mario was very courteous and explained everything that needed to be done. I would use this company again and recommend them to any of my friends or anyone that asked if I knew of a grage door repair company.
- Roy Edmark
San Ramon, CA
Tech was on time and explained what needed to be replaced. He was friendly and worked efficiently. The bill was a lot more than anticipated so he took time go over it item by item. Home Depot, Lowes, Ace Hardware, OSH, all give veterans 10% discount. While pleased with service next time will check around for lower pricing.
- Charles Goris
Oakley, CA
Excellent customer service. Our technician Sheridan Abad did an amazing job. Grateful. Thank you, Diane Lofton
- Diane Lofton
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Service Technician Team: Sheridan Abad
Hayward, CA
Service call should have been credited for the whole amount.
- Doris Arada
Product:
San Leandro, CA
Paul Brinkman from Precision Overhead Garage Door Service was very thorough and explained all of the steps clearly. He was very professional and completed the job on time. The price was very reasonable and I would recommend this person and company to my neighbors and friends.
- Robert Mayer
Moraga, CA
Service was to replace the hardware. Very nice experience and would call for your services again. 5 Stars
- Pennie Davis
Fremont, CA
I chose Precision because Cara the receptionist was very friendly and answered every question I asked her! She set the appointment quickly. Mario the Friendly Tech came out and performed the job quickly, professionally and took the time to explain what he had done! I will refer Precision to family and friends. Great job to all the staff!!!
- Patrick Ranoa
Service Provided:
Product:
Service Technician Team: Mario Mojica
Union City, CA
Mario Mojica, the technician that did the work, did a great job. No time at all to replace the springs, inspect the door and parts, and finish up. I would recommend this company to anybody needing garage door work.
- Steven Cleland
San Lorenzo, CA
I called before normal business hours and a real person answered. James W. came on time (the very same morning) and did a great job! This company seem to seriously, about customer service! Also, all Covid safety protocols were observed.
- Greg Barth
Oakland, CA
Prompt, really helpful explaining problem, solution, and advice for maintenance in future. Cost was a relief. I regretted waiting WEEKS to get the problem resolved? Had I known Precision would be so easy AND reasonable priced I'd have called WEEKS ago THANKS?
- Irma Poe
Oakland, CA
3 year old Garage door metal coils came unwound on saturday so garage door would not open or close. Called the Precision garage door number, was promptly answered by the attendant who gave me a same day apt time frame from 12:00 to 4:00pm and told me that Paul Brinkman would be attending to the broken garage door. He arrived an hour later and fixed the broken coils and pointed out other parts that may get damaged in the next few years, it wasn't precision doors that installed this actual garage door 3 years ago & pointed out that the original company used cheap parts for the door. I got a 90 day work and 1 year warranty for the parts they replaced. Prompt, same day service, fast and responsive and excellent customer service, and the garage door works great again! Thank you so much everyone at Precision garage doors and Paul Brinkman!
- Eva Beck
Livermore, CA
Service was on time and he came in masked and follows guidelines set for the pandemic.Jerry was very friendly,knowledgeable and very pleasant.Service provided was prompt and highly recommended.
- Rod
Product:
Hayward, CA
I would not recommend this company for the reason that they doubled the price when they worked on my garage door. I understand that I didn't have to agree with the quote that they presented. My plan was to get multiple quotes, but I was also desperate to get my garage door back in operation. After I got my invoice, I decided to research the prices on the parts listed on the invoice. For example, they charged me $699.00 for the Liftmaster 8550wlb opener which sold for $345.00 at Amazon. Not to mention the rest of the parts that they used which were also double priced.
- Ben Cadalin
Richmond, CA
The guys were very professional and efficient. The only other comment I would make that it would be great if at the end they found the Serial N umber and wrote it in the manual for me.
- Garry Hurlbut
Livermore, CA
I'd been having issues with my garage door not closing sometimes, finally was tired of dealing with it and called Precision Door on a Monday morning. That afternoon they sent out technician Paul B. and he was great!. He assessed everything, took his time explaining and showing me the issues that were most likely causing my problem. He quoted me 3 different options. I felt no pressure to hurry up and make a decision or about which option I choose. Once I made my decision I was very happy to learn he had everything he needed on his truck to complete the job. Within a few hours I had a garage door that closed & was working better than ever. I couldn't be happier with the job and service I received. Thank you Paul B :-)
- Renee Rivera
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Service Technician Team: Paul Brinkman
Castro Valley, CA
Precision door came to our place today and repaired our garage door opener the installers name was James very professional very friendly very informative and did a great job and a very fast period of time and we are very very satisfied thank you so much JAMES and thank you for Percision for having such great employees it really makes a difference.????
- Dan Darnell
Hayward, CA
Very detailed job. Paul was insightful and answered all my questions and concerns
- Mohammed Ali
Service Provided:
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Service Technician Team: Paul Brinkman
Oakland, CA
My Technician Was EXCELLENT, PROFESSIONAL , fixed my garage door , You can tell he enjoy his job. Also treated me and my home with the upmost respect.
- Monica Payne
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Our garage door broke today. We were fortunate that Precision Door was available to help. Sheridan, our technician, was exceptional. He showed up for our appointment much earlier than anticipated. He explained the problem with the door and what he would need to do to repair it. He was very professional and honest about what we would need and not need. He did an amazing job. 5+stars. Sheridan is responsible for us becoming Precision Door customers for life.
- Richard Estevez