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about Precision Garage Door
Precision Garage Door of East Bayhas received 2374 reviews, averaging 4.84 Stars:
Walnut Creek, CA
Pittsburg, CA
Paul Brinkhan, came and repaired our garage door. He was very professional; presented our options and explained every thing he was doing and did a great job. We are very pleased with the new repairs to our garage door. Paul went above and beyond what any other professional has done in completing the fabulous job.
- Ronald Conboy
Danville, CA
Professional and you get what you pay for
- Wayne Yamamoto
Danville, CA
Warning Warning, this company will pull a scam on you. I have already reported them to the Better Business Bureau. About two weeks ago I called Precision Garage door because my garage stopped working. Someone by the name Paulino showed up. He was very pleasant. He walked through the garage and immediately said that everything had to be changed and will cost $900.00. I told him that I was on Social Security Disability and can not afford that since I am on a fixed income. He went to his truck and sat there for about five minutes on the phone. He came back and told me that he could fix it for $770. I explained to him again that I could not afford that and I may have to wait or try to borrow money from friends. He also mentioned to me that the company who installed the garage door is not in business any longer which was a lie. He left and I contacted Ace's Garage Door Repair and Installation. Asher is the name of the person from the Ace's Garage and he said he had to change the limit switch. He had to order the part and came back in one week and fixed it and the garage works perfectly now. He also gave me the option of upgrading the Garage for $330. but I decided to not do that. I contacted the owner of Precision Garage and explained the scam his employee was trying to pull on me. He acted as if he had no clue and did not want me to report him to BBB.
- Azar Hadi
Danville, CA
Our garage door broken down yesterday, since I had the opener replaced by precision last year, I decided to call them again. I am happy with their service, the technician Jerry Parker is excellent. He call me before arrival, he explained to me what need to be replaced and done. He and his partner are very efficient. We find out the Spring was broken, he recommended me to replaced the cables, rollers, drum, loose bearing, end bearing plates. I decided to add the keypad at the end. It cost me but I got 5 year parts and one year labor warranty. Overall, they are professional and efficient.
- Carolyn Lan
Product:
Castro Valley, CA
Awesome service performed by Jerry Parker! He installed a key pad for me. Fast and efficient, very friendly and full of information and helpful tips about my garage door that I never would have thought of!
- Gabrielle Raumann
Product:
Castro Valley, CA
Mario and Erik repaired/replaced old faltering cables and drums and installed a new motor. They worked efficiently and pretty quickly despite the late hour and what was already a long day for them. They deducted all of the service fee because they arrived so late. The recommended solutions resulted in a better door at a reasonable price.
- Moira Simmerson
Lafayette, CA
Definitely Diamond Certified quality & workmanship. Highly recommend Percision Door.
- Paul Derby
Castro Valley, CA
Stellar service provided by your tech, Mario. Called for service at 6:30am, scheduled appointment window was 0800-Noon. Mario arrived promptly at 8:00!! I thought the cable was broken, did not realize it was the spring. Mario set to work immediately, replaced the spring and bearing plates, lubed all the hinges and tracks. Job completed in about one and half hours. Mario was very knowledgable and efficient. And very kind eyes!! I will certainly recommend your company to family and friends should they ever require your services! Job well done!!!
- Sue Hansen
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Service Technician Team: Mario Mojica
Danville, CA
I rate Precision Door a 5. The door was measured and I had the option to pick out a door that I wanted . I chose an insulated door to keep the garage cooler when I returned. The color matches the color they wish to keep. The when closing, battery operated when need be
- Linda Tofanelli
Castro Valley, CA
Made a same day appointment with Precision to install torsion springs to replace extension springs, and to install a Liftmaster 8500 opener. Technician Gabriel called ahead, arrived early and was.very pleasant. I told him what I wanted to have done. He worked up an estimate. The only issue I have with Precision is the VERY high price I was charged for the opener. More than double what I could have paid online. I don't mind Precision making a reasonable profit, but MAN!. I almost did not have this part of the work done because of this price, and was doing to just have Gabriel do the spring replacement, which I can't easily do. But I would have had to install the opener myself, (which I have done in the past--not difficult), but since Gabriel was there and had everything needed to do the job, I went ahead and had the whole thing done. He did a great job, set everything up, showed me how it worked, and cleaned up. Great representative of your company. Mostly a great experience. I am only mildly bitter at the price I paid for the unit, hence the 4 stars. I will get over it eventually. But MAN!
- Ron Kirkeeng
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Door Installation Team : Gabriel Van Blake
Clayton, CA
I was looking for quick and local. Very satisfied
- Janet Fox
Antioch, CA
Jerry Parker was at my house today 081719. He came on time he said he’s gonna be here. Did his job , fixed the problem that we had with our door. Thank you Jerry for being such a professional person at what you do.
- Azemina Muric
Product:
San Pablo, CA
The employee arrived early, made an inspection, and ran some tests. It appeared that the computer inside the door opener was not functioning correctly and since the door opener was around 5 years old, I made the decision just to replace it. It was quick and easy.
- Donna Allen
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Service Technician Team: Sheridan Abad
Hercules, CA
James W did a wonderful job on my garage door. Offered a fair price for what needed to be done and explained to me why new bearings would make a huge difference down the road. Pleasant and professional. All good!
- Patricia K
Product:
San Ramon, CA
We have used Precision for a number of years and have had good service.
- Chuck Michniak
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Service Technician Team: Sheridan Abad
Concord, CA
Sheridan was extremely professional and courteous. He showed up when he said he would and preformed work in a timely manner. We would recommend your company and your employee to everyone we know. Thank you again
- Mercedes Bell
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Service Technician Team: Sheridan Abad
Antioch, CA
My technician was Sheridan, he was very professional. He was very kind and took the time to explain to me the mechanic's of the garage door and how spring functions . I was very satisfied with my service and Sheridan was great!
- Carrie Merdith
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Service Technician Team: Sheridan Abad
Brentwood, CA
Very responsive to my situation. Had someone at our home within an hour. Jerry Parker was our technician and he did a professional efficient and awesome job! It was well worth the cost to get both of my garage doors working again. And it was a very hot day so working in the garage was especially challenging. Thank You Jerry!!
- Jane Mclaurin
Product:
Castro Valley, CA
I had both single doors worked on, the only problem I have Jerry never told me the cost that these rollers ( over $500.00) he changed would cost. I see improvement the one door I hadall my trouble with. When one of your people delivered my receipt to me he informed me there is no warranty on your work, that I don't like. I do like to know that any work I payed to have done is warranted.
- Emile Lassalle
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San Ramon, CA
Professional and courteous and did the work efficiently
- Sam and kelly Patel
Service Provided:
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Service Technician Team: Sheridan Abad
Pittsburg, CA
Our spring broke this morning. Our door is only 5 years old. We got a same day appointment. Mario was our tech and he did a GREAT job!!! Professional and very helpful
- Lonnie Ellis
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Service Technician Team: Mario Mojica
Castro Valley, CA
Precision is a rip-off. Some JACK-ASS came out to my house and tried to sell me a whole brand new garage door for $5,000 and all I needed was 2 Springs. They try to sell me 2 springs for $619 I told the guy to get the hell out of here. I called another garage company called ALL BAY garage doors. They are the nicest people around and only charged me, 295.00. So Precision go rip somebody else you're not going to rip me off. Jim Martin, Castro Valley, California.
- Jim Martin
Castro Valley, CA
Ok...I give these gusy 5 stars....good phone when you first call in, very professional, excellent appointment setting, and the the person that showed up knew his stuff. Problem solved. John was my service tech..great guy. Thanks P.S. I called Sunday AM.....they were here by 5PM Sunday....springs, rollers replaced...door works great.
- Paul Gordon
Product:
Brentwood, CA
Precision was very professional and prompt in their response to my call. The technician ( Jerry Parker) called with an arrival time and showed up right on time. We talked about our options and decided on the best solutions for our repairs. Jerry had all the parts on his truck and went right to work on the install. Couldn't be happier.
- Dale Moscrop
Product:
El Cerrito, CA
The person that did the repair (Jim) was professional, efficient, and thorough. He did the repair, checked the other components of the door and - to my relief, the door was again functional. I will happily call Precision again if there is any future problem. The people in the office were also very helpful.
- Marilyn Jensen
Walnut Creek, CA
When you have a broken garage door look no further for assistance! The service team beginning with call in, appointment scheduling and most importantly, on time arrival all serves to support my five star rating. The service tech, Mario, was very helpful and consultative as the door was inspected. I give him high marks for customer service AND job knowledge.
- Terry
Brentwood, CA
Sheridan did an excellent job in explaining the issues and in repairing my garage door. I highly recommend him.
- Michael Monahan
Danville, CA
on time..courteous and efficient workman..explained options and reasons for the repair work required..
- Al Rosso
Moraga, CA
Mario was great. Courteous, knowledgeable, knew exactly what I was asking for (latest tech) and installed it the same day. It could not have been better. 5 stars!
- Carlton Robinson
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Phillip N. Did a great job. He quickly assessed the situation and performed the needed work. He explained everything and patiently answered my questions. The customer service was fantastic. I will definitely recommend this company to friends.
- Debra Phelps