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about Precision Garage Door
Precision Garage Door of East Bayhas received 2282 reviews, averaging 4.84 Stars:
Fremont, CA
Pleasanton, CA
Precision is great! I called about an appointment in the morning and had a technician on site this afternoon! The main spring on our garage door broke so I needed some major repairs. Their technician, Sheridan Abad, was super friendly and professional and gave me 2 quotes. He explained both options in great detail without trying to push me towards the more expensive repairs. I was afraid he'd have to order parts and come back another day, but he had everything with him in his truck and was able to change my one spring to a 2-spring system within about 1 hour. At the same time, he changed all the wheels to better, quieter ones, greased everything and serviced the garage door motor. The door seems to run way more smoothly, is quieter and maybe even a little bit faster. I couldn't be happier and would definitely recommend Precision.
- Antje Fowler
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Castro Valley, CA
My garage unit went out on me. Called Precision and they sent Tony out within a couple of hours. He was on-time, polite, professional and informative. He quickly inspected and presented my options and immediately got to work. He had the unit replaced and installed within an hour. Couldn’t be happier with the overall service from start to finish. Highly recommend Precision for any future garage repair needs.
- Jess Y.
Product:
Hayward, CA
Precision technician Mr. Sheridan Abad carefully parked his truck at spot for easy work access and not to block neighbors' driveway. He greet me with courtesy, inspected my garage door, wrote estimate right away and even gave me a good senior discount. They were referred by my neighbor so I was expecting the similar rate. He quickly finished the job earlier than his estimated time, explained the operations and newest technologies in it. It was a pleasant surprise that it's functions exceed my expectation. The sound of the door now is just SWEET!
- Alex Huang
Fremont, CA
Antonio Mendoza did an excellent job. He was very knowledgeable from giving quote to fixing the garage door. Within few hours he replaced the springs, cables and did nice job????????
- Ramesh Vedal
Livermore, CA
Great job and service. Very honest and professional. Thank you
- Diana Wahl
Richmond, CA
Prompt, knowledgeable, cheerful, reasonably priced service.
- Tom Herriman
Livermore, CA
Ones again Precision door service gave excellent service! Their tech, Antonio Mendoza was so knowledge, friendly and polite! I'm so glad We choose them to install our new doors! the repairs they did were my fault, however the repairs were done under warranty! How many companies would do that? Thank you!!
- Manuel Moncada
San Ramon, CA
Very expensive and feel like I was taken advantage of due to my circumstances of having been locked out of my house. The customer service was good but the rate was a highway robbery!
- Mohammed Ansari
Product:
Fremont, CA
Excellent Service! Quick and efficient. Highly recommend them. Thank you Paul for your professionalism and quality work.
- Barbera Banks
Danville, CA
Beware: I gave my credit card over the phone to the technician to pay for the service. A day after I got a fraud alert from my credit card company after 7 charges were made to my account unauthorized. I don't usually give my credit card over the phone but the situation was urgent and I needed to get replaced same day so I violate my rule. Credit card company will remove the charges however just want to give heads up to the consumers.
- Michelle Glasener
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Service Technician Team: Travis Behn
Castro Valley, CA
My garage door wouldn't open and the company that installed it couldn't come out till the next week! I called your company and you sent Gavin out the same day. He noticed the spring was broken and put in a new spring. He also checked other parts of door, rollers, track chain etc. Gavin was very courteous and professional. He answered all my questions. He does a great in representing your company.
- Janice Scott
El Sobrante, CA
I used Precision for my mother in laws home more than 14 years ago for a broken torsion spring. I believe it was still a young company at the time but I was not disappointed. Recently my house garage spring broke and I called Precision again and the receptionist on the phone was polite and professional and I had a technician come in the same day to fix my garage door. I had all torsion springs replaced and new garage openers with new rails installed by technician Carlos Yow, who was courteous, polite, professional and thorough in his work and his explanations of any questions or concerns. An employee such as Carlos for a company really adds value to the customer and no doubly for a company’s image. Good job Carlos and Precession!
- Tsewang Lama
Product:
Antioch, CA
Ercel Williams did a great job. He is a real plus for your company.
- Gene Davis
Livermore, CA
I saw your advertisement in the newspaper and on TV. I was not happy with the last service/repair done by another company. So I gave you my business and I am very pleased that your service person took the time needed to gets me up and my garage door running once again. thank you.
- Lloyd Garbutt
Product:
El Sobrante, CA
We needed the bottom of our garage door sealed. Carlos came out promptly and took care of our concern. Carlos arrived in a timely matter and presented himself very professional. This is our second time using Precision, if we have a problem with our garage or if anyone should ask for a refer for garage repair or installation, we would definitely recommend precision and personally ask for Carlos.
- Edna or jullian Fogel
Concord, CA
Precision Door had done work on wooden garage door 14 years ago. It needed some major TLC. Travis was great. He ended up replacing springs, rollers and installing a new garage door opener. Aligned the door tracks and tightened and lubricated the hinges. It opens much quieter and runs closes without a thud. He thoroughly explained needed and recommend repairs and let me decided what I wanted done on the call. Will definitely use them again only not wait 14 years for a door tune up.
- Roger Smith
Product:
Service Technician Team: Travis Behn
Union City, CA
I was going to leave for work this morning when the garage door wouldn't close. I found Precision on Yelp. It's the first one listed on Yelp and it got great reviews. I called to see if they could send someone over immediately. The receptionist was very helpful and professional. She scheduled a technician to arrive between 10 AM and 2 PM. Then, I got a call from the technician Antonio Mendoza to introduce himself, ask some questions about the problem with the garage door, and to let me know that he will arrive within 30 minutes. He was super polite and professional. He showed up on time, did his inspection, walked me through the problems, and proceeded to fix them once I signed on the dotted lines. Hardworking guy, worked through his lunch hour. I am super happy with his work. Great job, Antonio!
- Agus Widjaja
Product:
Service Technician Team: Antonio Mendoza
Antioch, CA
James was awesome. He clearly explained the problem and the solution, and performed the work in record time. Thank you James.
- Tracey Nicks
Oakland, CA
Our Technician, Gavin Poncey, showed up on time, was very thorough, courteous, informational, professional and efficient. Thank you for sending us Gavin Poncey! Rose & Robert
- Robert Thompson
Walnut Creek, CA
Outstanding service! came out right away. Travis was excellent, explained all the issues, fixed the door with the right cost effective solution.
- Jenny Harezlak
Union City, CA
I called Precision Garage due to a broken spring on my rollup door. They made an appointment for the next day ( I indicated it was not an emergency). The technician (Ersell Williams) called 30 minutes before he arrived. I was given three options for repair which was very helpful. Mr. Williams began the repair and was finished within the timeframe he indicated. He was very professional and personable. I would definitely recommend Mr. Williams and Precision Garage Door to my neighbors and friends.
- Donna Freitas
Product:
Antioch, CA
Today James came and repaired my garage door. He did a very thorough examination and identified that I need to replace the cables (pulleys) as well as the rollers. He was efficient and cleaned up the area he worked. James was very friendly and informative. I would definitely recommend Precision for any Garage needs.
- Roxanne Perry-white
Product:
Danville, CA
Sheridan replaced a garage door motor for us in 2019 and he came to the rescue again with a repair to a damaged door. Only about five hours elapsed between my initial phone call and the completed project. I couldn’t have been more pleased since the fix included straightening the door, a brace and a heavy duty spring. I will always use Precision Garage Door for any future needs.
- Don Metz
Danville, CA
Carlos solved my problem and explained things along the way. Will use Precision again!
- Wendy George
Antioch, CA
Carlos did a great job ! Had our garage door fixed in about one hour . He was prompt and courtesy considering the heat wave we were having . Thanks again Carlos ????
- Mark Romero
Product:
Alamo, CA
Precision responded very quickly (same day). The technician provided a detailed overview of the problem, the solution and range of costs, and what to watch out for going forward. So far, the work has been executed well and we are confident the repair will be durable.
- Dan Browne
Berkeley, CA
Your guys fixed the problem and I’m very satisfied with yer service. I’ll recommend you if anyone I know has a need.
- Keith Wilson
Antioch, CA
Thanks to Sheridan from Precision Garage Door our garage door was fixed in about an hour. He changed out the springs, cables, & bearings for us. Pricing was honest and upfront, I would recommend them to everyone for garage door repairs. Everything is now running smoothly and we didn’t have to worry about any down time. Same day service was great!
- Mike Avila
Hayward, CA
Anthony was an exceptional representative of PRECISION. He is a keeper. Next time. we would like to have Anthony return.
- Despina Bogdanos
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Precision Door sent James out to repair my garage door. He called before he arrived, arrived on time, he was very professional, friendly, and knowledgeable, and bottom line he fixed my door. I highly recommend Precision Door.
- Randy Fewel