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about Precision Garage Door
Precision Garage Door of East Bayhas received 3023 reviews, averaging 4.85 Stars:
Starting with Kip, the PRECISION DOOR rep that came to our house with brochures and lots of options, the experience was seamless and painless. The installer, Moses did a beautiful job getting the door up and running in just 4 hours.
- Paulette Moore
Manny was very knowledgeable and completed the job fast and efficiently I would definitely recommend their company.
- Arqwesha Taylor
The technician did an excellent job He was very courteous He had all the tools that he needed to do the job he was in and out of there quite fast. They actually installed our door and door opener and came out and did some maintenance for us a number of years later. Whenever we need our garage door worked on we will call Precision garage door of Bay Area first.
- Mike Rose
At around 6:30 PM (PST) on 09/23/25, on opening I suddenly noticed our garage door made a screeching noise. From Google Search I selected the best rated Garage Door Repair service company nearest to my location, which was " Precision Garage Door of Bay Area". I called their 24/7 Customer Service Phone number. The customer service saff person was very courteous, she scheduled me for service call within next two hours. The assigned technician was also highly courteous, responsive, knowledgeable and timely to show up to repair the garage. My total experience about how my service call was handled and performance of the technician was exceptional.
- Vinay Bahadur Kaul
Great experience. Same day appointment and service done. Changed out motor, belt and wheels. I believe his name was Preston explained everything to me. Downloaded app, programmed remotes. Code system outside. No complaints
- Valerie Garcia
Patrick did a great job! He was a friendly young man who made an old man feel comfortable during their conversation. I appreciated that. He is welcome back to my home anytime; he is a good man.
- David Shaver
Bashir
- Shahid Khan
I was incredibly impressed with Precision Garage Door from the very beginning! The operator in the morning was able to schedule me an appointment the same day which allowed me to not miss any work and Carlos the technician was able to diagnose the problem and fix the door quickly on the same day!! They made a great first and last impression and I am greatly appreciative for the great work they did!
- Kelly trejo
Very professional and really efficient. I called and technician was here within two hours and fixed garage door in less than an hour. Changed springs, drums, bearings and cables. Garage door works really smoothly. Thank you Percision
- Dennis Elmer
Rebuilt my existing garage door hardware. Antonio did a great job
- Ron senna
I got a new garage door system (lift-master latest 2025) with all the buff and sham with them, recently in August. Antonio Mendoza seemed a nice professional. A month into it, the nut on the handle that holds the door which moves it up and down the belt literally fell off after it closed. I called them at 8:30 pm (as on date) and they’ve scheduled a service appointment the next day afternoon. Too bad they didn’t have anyone to come right away. Secondly, although I liked the install, the tech should have verified that his design of placement of handle (which is on the strut of our garage door) actually is reliable and hold the cycles of open and close. That’s the only main component that needs the most sturdiness as it lifts the door up and down every cycle! Too bad they didn’t check that.. although I did question being an engineer for 30+ years myself. They need this “design thinking” not just techs that can tighten and tighten nuts and bolts or install a belt based system. I’ll report back once it’s fixed and a better design of placement is done, hope he can find a reliable sturdy solution. I have homes in other states and they do it all too well. I’m assuming in northern cal they’ll have the smartest people ? I’ll be happy to change the rating and provide a updated experience after an update and if this is resolved with sturdy operation for few months!
- Kris Puthucode
Caleb did a terrific job taking care of my garage door glitches. He was accurate and quick and polite and I would definitely hire precision door again.
- Patrice Hagan
Very professional and nice guy. Knowledgeable and was able to fix what we thought wasn’t repairable. Now our garage door is quiet and runs smooth. He also was there working all day and remembered all of our family member’s names. I was impressed.
- Stephanie McNaughton
Carlos L Was fantastic!!! Solved all my issues
- Catherine Hughes
I will strongly recommend Bachir Gharbi for garage door repairs. He is highly organized, very professional, knowledgeable, and diligent. I have dealt with several professionals who came over to work on different gadgets in my home and I must say the Bachir ranks above all of them in terms of his approach to work, clarity of communication and post-installation instructions. Simply the best of the best.
- Joseph Asunka
Great customer service. Was lucky to get an appoint t the same day. Great workmanship from my tech Mario. Would recommend!
- hg. r.
I called because my garage wouldn't close after manually opening it and Sheridan "Robocop" Abad arrived within two hours. Right away, he identified that the springs needed to be replaced along with other issues. Between the two quotes he provided, we discussed the differences and I felt confident with his recommendation. Sheridan clearly explained the issues and was not pushy at all. We agreed to get it done the same day, and the garage was up and running again within the hour. He quoted $2398 for the full service. Expensive, but worth it for peace of mind. It was an old garage that had not been looked at in who knows how long. Extremely happy with my new door.
- Melissa
Phillip was timely, explaining the parts needing replacement and why, showed me the old and new ones, gave me the senior discount where he could, warranties. Very pleasant to interact with, a true and proud professional. With 10 years on staff, I believe Phillip will be well positioned as a trainer, mentor, supervisor — he is that good!!!
- Nancy Eagan
Bachir Gharbi was here within an hour after I made my first call ever to Precision Garage Doors. He gave me a detailed explanation of the problem and the required solution. Work was done on time and in a professional manner. Will never use anyone else.
- Elizabeth Johnson
I excellent customer service representative, best deal found after extensive research of local and big brand companies, and speedy and professional installers. Highly recommended.
- Joseph Silveira
BIG surprise on the current cost of repairing our garage door, but very pleased with the work accomplished and how quickly Sheridan finished. Many thanks
- Larry Nolan
Antonio replaced the battery of my liftmaster in a jiffy and helped me in syncing the app with my door opener . I needed to get the bar code on the machine and got it for me. He took time to lubricate the hinges. He was fantastic and was patient to wait for me because I was out. He had come early.
- Judith Ann Magat
We received notification, with our technician's profile and arrival time. We then received a call from our technician (Patrick), confirming and giving his eta. He arrived promptly, was a complete professional, as well as a pleasure. He worked diligently, dominated the problem, and left us completely happy. Phenomenal service, all around. Thank y’all.
- Daniel Tibbetts
Garage door would not open on the way to work. Booked online and Mario Mojica was my assigned technician. Mario notified me on when he was arriving at my residence. He executed his first initial overview of the health of the garage door and its components. He diagnosed the issue and was able to fix the issue quickly on the opener. I explained the history and he educated me to address some of my concerns. He was not pushy on any further recommendations on what "should be fixed", rather he provided solution scenarios that helped me as their customer decide. There was no pressure to decide then and there. Mario continued to provide me information on next action. The outcome and the experience went beyond my exceptions.
- Michael Vega
The technician was very patient and thorough in answering my questions. But he also educated me in how to care for my door.
- Robert M
On time; efficient; explained clearly what the problem was and solution.
- jason tokumoto
Param was amazing and gave us so much information. Very pleasant.
- Joseph Costantino
I booked service online at Precision's website and immediately got over 10 calls from different numbers which was both confusing and disturbing. One technician even showed up at my door on the wrong date. I complained to Precision by phone and was assured the matter would be escalated to management. I provided the different phone numbers that called. On the appointment date, the Precision Garage door technician showed up but I continued to get over 25 calls asking if the technician could come. Again very disturbing. Does Precision send my phone and address to multiple businesses? Unless Precision explains why this happened, I dont think I will use their services again.
- Nita Baindur
Very professional technician On time and he explained everything very clearly
- Kathy Aracne
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com


Third time using precision and love their work. Did a full replacement of my door this time and it was done quickly efficiently and the cleanup was great. Love these guys.
- Alex Sloan