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about Precision Garage Door
Precision Garage Door of East Bayhas received 2306 reviews, averaging 4.84 Stars:
Livermore, CA
San Pablo, CA
Sheridan and Carlos did a fantastic job with my garage door. As Sheridan diagnosed the issues, he thoroughly explained his observations and recommendations. Although we ended up needing a new garage door motor, he made sure to rule out less costly approaches first. In additional to their professionalism and expertise with repair and set-up, I also appreciated their friendliness and commitment to 100% customer satisfaction. Thanks guys!
- David Katsumoto
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Service Technician Team: Sheridan Abad
Danville, CA
We called Precision Garage Door on Sunday and mentioned Sheridan Abad because of the nice work he did for us in 2022. Sheridan was scheduled to arrive between 10:00 AM and 02:00 PM on Sunday, February 4, 2024. He called, as promised, 20 minutes before arriving at 11:30 AM, replaced our garage door opener and left before 1:00 PM. Sheridan was punctual, knowledgeable, hard-working, pleasant, and answered our questions. We strongly recommend Precision Garage Door and Sheridan Abad to anyone in need of work on their garage door, or opener.
- John Vanpelt
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Service Technician Team: Sheridan Abad
Pleasanton, CA
Awesome service, friendly customer service and quick response
- sandeep Baldawa
Pleasanton, CA
Love the garage doors! They look great and are very quiet. Everyone was great to work with.
- Cathy Basch
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Berkeley, CA
The whole experience was great from start to finish. Patrick was wonderful. Extremely professional and knowledgeable, and very personable. He explained everything clearly so that I had the info I needed to choose what I wanted to do. Work was efficient and beautifully done. He made sure I had all the information I needed at the end, and explained the bill. No surprises. I'm all set. Couldn't be happier. Unless it was free. Thanks Patrick, top marks!
- Happy customer
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Service Technician Team: Patrick Leahy
Walnut Creek, CA
Sheridan fixed our garage today and was great! He arrived at the beginning of the appointment time and called us in advance. He was fast, courteous, and knowledgeable. Highly recommend!
- Monica Klemann
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Service Technician Team: Sheridan Abad
Union City, CA
Ian Rice is very honest, reliable and helpful.
- Johnny Marbella
Hercules, CA
Oversold the needed fix
- Michael Williams
Martinez, CA
Jose the technician that came out was very knowledgeable and punctual. Explained what was needed and did the job. Replace the drums, cable , rollers and Springs and the doors now super quiet. Would recommend Jose and Precision garage door
- michael Roth
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Hercules, CA
I had a new LiftMaster garage door opener installed by Patrick Leahy and Breashear. I was impressed by the overall level of service. They provided an extensive inspection of my garage door unit, and gave recommendations as to how to maximize the life and efficiency of the door. I liked that they were prompt, courteous, explained the different pricing options, and left the garage work area clean. I would not hesitate to contact Precision in the future if a need arises. They do excellent work!
- Gordon L
Pinole, CA
We had Precision install our new door a couple of years ago and it was time for a tuneup. Antonio came out today and arrived exactly when he said he would. He was an extremely polite young man and explained what he was going to do and set about doing it. He tightened all the doors bolts and lubricated the moving parts and finally reset our side mounted opener. It’s really good to feel confidence and trust in people. Antonio is an asset to your company.
- Carl Blake
Clayton, CA
Highly recommend. The response time and the installation was quick and exceeded my expectations. The technician, James Walker, was very courteous and professional.
- William Jantzen
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Martinez, CA
Mario and another technician showed up on time as booked. They went over how they could fix our garage door and answered all my questions.. They were knowledgeable and they were able to complete the job and had everything needed.. Everything was completed. The new equipment and all features were explained. They did a good job The experience was positive
- James Jestes
Alamo, CA
Patrick was terrific. He was very helpful in finding the cause of our problems and made the corrections in a timely fashion.
- Brad
San Pablo, CA
Last night, I encountered an urgent situation when my garage door unexpectedly dislodged from the tracks, resulting in a broken torsion spring and rollers. I reached out to Precision and they promptly scheduled a tech to address the issue this morning. Patrick Leahy not only quickly restored my garage door to its proper functioning but also provided options, ensuring all my needs were met. Patrick's speed and professionalism were truly commendable and his courteous approach and efficient service exceeded my expectations. I highly recommend Patrick for any garage door repairs - a reliable and skilled professional. Thank you, Precision, for the swift response, and kudos to Patrick for a job well done!
- Nitin N
Livermore, CA
Holy smoke!!! Garage door cockeyed and won’t open at 2pm on Saturday. Called and they made an appointment for 2:30 -6:30. Then Jose called & said he’d be there in 20 minutes. Got here at 2:50. Looked the door over, gave the estimate, we said OK. He replaced the spring, cables, plastic things that travel up & down. Fixed the track that was dented (we thought beyond repair) and assorted other parts. We paid him and he was on his way at 4:15!!! Their commercial is no BS. Saved the day. Thank you so much. Kim Ancira
- Kim Ancira
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Pittsburg, CA
The technician, James did an excellent job of explaining what my door repair was going to require. He was thorough and his work was completed with no inconvenience to me. I am extremely pleased!
- Michael Chiricuzio
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Orinda, CA
The thing I liked best was a less than 1 minute wait time on the phone before getting through. Then the appointment was next day, the fellow showed up within the window, and fixed the problem for a reasonable price right then and there. He even had a second opener to replace one that I've lost.
- Ralph Berger
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Service Technician Team: Patrick Leahy
Pittsburg, CA
We recently had repair work performed by Travis and a trainee. He worked closely with the trainee to diagnose the problem and explain the issue with me. He gave me different options and based on the timing of the last repair/replacement, we decided to fix what was broken and also replace the spring and rollers. Even though it was quite expensive, I feel that my garage door will be in great shape for many years. I really appreciate honest, high quality workmanship which I felt I received. Travis was able to come out the same day and even show up early.
- Mel S
Hayward, CA
Thirty minutes after my holiday guests left, as a winter rain storm approached, I noticed that my garage door would not close. With my long-time home improvement contractor away for the holidays, I was left on my own. I remembered the Precision name as the source of my garage door some years ago, so I called and amazingly, got a same day appointment. My technician, Antonio, arrived at 7:30pm. I was thrilled - at least he could help me manually get my door closed to keep the rain out (LOL)! But Antonio did a lot more than that! He assessed the situation, explaining everything to me in clear, understandable terms, and upon my ok, he worked the details to solve my problem. Although my situation was not a simple fix, Antonio got it ALL done - and told me what I need to do going forward to make sure my garage door continues to function well. Problem solved! Antonio was professional, courteous and EFFECTIVE. Thank you so much!
- Bonnie M.
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Service Technician Team: Antonio Mendoza
Berkeley, CA
On time, completed complete garage door system repar the same day and at the agreed upon (very reasonable) price.
- Jim Sivori
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Walnut Creek, CA
Patrick Leahy was great. Quickly looked at all the moving parts of my garage door and determined there was more than 1 problem with my 22 year old door and opener. He explained everything and showed me the problems. Within 3 hours he replaced the opener, the coils and the springs and fully lubricated the rails and hinges. His trainee Raoul was really good too. Super impressed with both of them. They were very friendly and patient as I asked several questions while they were here. I am so happy with my door now, way less noisy and really smooth as it goes up and down. I also really like that Precision answered their phone late on Friday night of Christmas weekend and the techs came first thing Monday morning. Strongly recommend Patrick and Raoul and Precision.
- Linda Healey
Fremont, CA
My wife is a Realtor for Legacy Real Estate & Associates in Fremont. She has used Precision in he past for her customers who are very happy with the results. Our situation is that the main strong broke Thursday night before Christmas Holiday. Friday morning when I discovered our situation I thought...this is great. i won't be able to get somebody out until after the long holiday weekend. As a result I called Precision Garage Door and explained our situation and urgency. I was put on hold and after a few minutes I was told they were able to move another customer appt. in order to get our's done yesterday. 30 minutes later James arrived. He inspected our equipment and gave three options for repairing our door within 15 minutes. We accepted one of their proposals and the work started. 90 minutes later James had finished and his work was great. Yeah. Thank You James and Precision Garage Door for being there...Happy Holidays, Larry and June Burckhardt
- Larry Burckhardt
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San Ramon, CA
Thank you, All. Great phone service as well. No hassles or gimmicks. Very efficient and thoughtful. Intently listen to the customer. Thank you, again.
- Tyrone Wiley
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Alamo, CA
Your installers were excellent and extremely nice.
- Bill Carman
Pittsburg, CA
Despite having to replace my garage door opener I was very happy with the Service Technician, Paul Leahy. He was very thorough, knowledgeable and courteous and answered all of my questions. I appreciate that the job was done the same day that I placed the call.
- Ed Nichols
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Service Technician Team: Patrick Leahy
Livermore, CA
Called for an emergency appointment. The wheels went off the track on one side of my garage door. Paulio was out in good time and walked me through the options, He then took care of the problem very quickly. It now runs quietly again and I would highly recommend Paulio and Precision Door!!
- Anne Magario
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San Ramon, CA
The technician Travis is very helpful and fixed all issues. Thanks
- Milli//weili Liang
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Service Technician Team: Travis Behn
Lafayette, CA
These people are crooks. My 80 year old mother with dementia called them to reprogram her garage door openers. A job that takes about 30 seconds for each door opener, she had two. They charged her over $200 to do this! Do not use these crooks. They take advantage of old people with dementia. Very rude.
- Maureen Van westrop
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Many thanks to Raul who got our garage door back to working condition within an hour of his arrival. Thank you Pecision!
- Sheila Reyes