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about Precision Garage Door
Precision Garage Door of East Bayhas received 2393 reviews, averaging 4.84 Stars:
Richmond, CA
Product:
San Ramon, CA
Chewy was great. He called in advance, arrived on time, and diagnosed and resolved the problem very quickly. It turned out that the LED light bulb used with the opener was disrupting the signal. When the bulb was removed, the opener functioned well. My issue is that the charge for the repair was high considering that the opener was fixed in five minutes. I understand my responsibility to pay for the travel time, and for the expertise of the technician, but it seems there should be a reduced charge when the repair is completed with so little effort and time. This will be on my mind the next time I select a company to perform this type of service.
- Gary Beitch
Concord, CA
Jim was excellent. Very professional and knowledgeable. This is my first time using Precision Garage door. I will highly recommend this company to my friends.
- Janet Cragin
Product:
San Pablo, CA
In a few short words Precision meet and exceeded all of our expectations. Awesome job Chewey. Thanks the Rodriguez family
- Daniel Rodriguez
Berkeley, CA
The technician provided a clear explanation of the problem and the solution. The problem was quickly fixed.
- Mark Nicas
Pinole, CA
100% great customer service.
- Corey Larson
Product:
Antioch, CA
James was prompt, professional and pleasant and all that on a holiday weekend. Thanks a lot.
- Belinda Burton
San Pablo, CA
Thanks for the good service
- Yousef Sarkis
El Sobrante, CA
James Walker did a great job repairing our garage door and I give him a 5 star rating.
- Jim Morel
Danville, CA
Same day service. Repair was quick and reasonably priced. Technician was friendly.
- Dan Jones
Alamo, CA
We called in the morning as our garage door would only open 6”. We were told someone would be to our home that day. James arrived an hour later and immediately noticed one of our springs was broken! He changed that and checked our motor and system to make sure it was functioning correctly. He said it was good. We felt that the rollers should be replaced and he agreed but never told us we had to change them. James did a great job, and was very professional, knowledgeable and pleasant. What a great experience that we will tell anyone that needs a professional company to rely upon getting the repair done correctly with no pressure to do things unnecessarily.
- Tim Wersel
Product:
Livermore, CA
The repairman was late for his appointment but was very good.
- Daniel Simone
Product:
Alameda, CA
James showed up right on time. Was upfront and honest with his quote. He fixed what was wrong but also suggested fixing items that were probably due for repair. He went above a beyond routine and did a great job. Thanks!
- Juan Gomez
San Leandro, CA
A live person is available to assist when you call Met my expectations: On time arrival Completed job without delays Gave me options on repair job before starting the job Ran inspection tests before leaving to make sure the job was done right & I was satisfied Cleaned up!
- Arlene Brice
San Ramon, CA
Josh checked out the entire garage door system and repaired everything quickly, had all required parts on the truck. Very courteous and professional. Would rate Precision as 5 stars.
- Mark Kindree
Mark, Thank you for your business. We work hard to have all the parts necessary to fix most any door so we can fix 98% of jobs in one visit. It is our pleasure to serve you.
Product:
Pittsburg, CA
Cem did a great job fixing my garage door. It is now easy to close and open, and most important, secure. He was friendly and knowledgeable and I would definitely use Precision again.
- Anne Fincke
Product:
Oakland, CA
Wow! My garage really needed several things done to it and shortly afterwards I had a quiet door that I am really happy with. James came quickly, fixed what needed to be fixed, was extremely polite and explained what needed to be done. I was referred to Precision by a neighbor quite a few years ago and have been a customer ever since. A happy one. Thanks, Linda
- Linda Vandermeer
Pinole, CA
Your technician, Joshua, was very efficient and went out of his way to secure a much earlier schedule for the installation of a replacement garage door - this coming Monday (Dec. 4) instead of the estimated 1-1/2 week wait. We shall see how the installers perform.
- Greg Macabenta
Product:
Albany, CA
The service and repair work was excellent. The old garage door runs like new and does not make noise. James went beyond what you would call normal service. James should be given 5 stars. Will recommend Precision to others.
- Newton Akiyama
Product:
Moraga, CA
Cem came to my house on time and was incredibly respectful and professional. He did an excellent job and I will definitely recommend this garage door service to my friends and family.
- James Zapanta
Product:
Livermore, CA
James was awesome in workmanship and personality. Great service overall. Little too pricy. A 20% less would have been a good price for amount and difficulty of work. It would be nice if we could rate both the service person and the cost separately.
- Esmail Fahimi
Hayward, CA
Jim and Chewy are very knowledgable technicians. They did a great job fixing my garage door and servicing the components to ensure its longevity! My broken spring was repaired within a reasonable time. I highly recommend this company for any type of garage door work!
- Shaun Manalo
Product:
Union City, CA
Came home previous night but garage door opened only a foot off the ground - reason: one spring broke. Next day online search for a garage door service company listed Precision Door among several names. Chose it due to excellent reviews and had an office in nearby Hayward. Same day service, but technician arrived at 5pm, end of time window. Cory had a big smile when he greeted me, which was a great start. The work was quick and easy, Cory was very friendly but professional. Happy to have made a good choice. Your ratings do reflect the excellent service you provide. Keep up the good work. (5 stars)
- Gerald J
Product:
Hayward, CA
James called ahead of times to let us know the estimated arrival time and he was on time and examined the problem. He explained everything clearly and gave us all the available options for the repair needed. He was very professional and efficient. He did a clean job and our garage door is better than before.
- Prakash Moorthy
Product:
Pleasanton, CA
The service provided today was excellent. I am very satisfied.
- Xinhai Zhu
Product:
Pleasanton, CA
Timely and Professional service. Exceptional service by James. Definitely call again and recommend to friends and neighbors.
- Raju Datla
Product:
Danville, CA
Joshua was awesome. Polite, helpful, and he solved all our issues.
- Gabrielle Kaplan
Berkeley, CA
Great job- came, did the work, left in one day and did a good job with everything.
- Lucian Sprague
Product:
Berkeley, CA
This was a bad situation with our heavy double garage door hanging precariously at an angle. We are enormously grateful that James came out that same night and was able to fix it so that we could sleep with our garage successfully sealed shut again. Great service!
- Leilee Weyerhaeuser
Oakland, CA
Rarely do I take the time to comment one way or another about a repair service but the visit this company made to fix our garage door was exceptional in so many ways that I need to a moment to publicly compliment them. During a visit with my daughter this weekend to help her pack for a cross-country move I somehow disabled the fobs to their old garage door locking the car inside. There is no other access. I called Precision which was the first to come up on Google and an extremely nice and reassuring receptionist said a tech would be out that afternoon. I was in a panic knowing the car was needed for all the errands that needed to be run and assumed the worst that the tech would come after dark or wouldn't come at all. Instead, he called shortly before my window started and said he would be there in 15 minutes. He was. James got to work quickly and with a great sense of humor and, again, reassurance that this would end well. There was a lot wrong with that old door but James persevered, got an old vent off and was able to snag the manual release so we could get in. He figured out the problem immediately, fixed it and also put a new manual release system in place so that the door could be accessed even if the motor or fobs weren't working. It was my fault and I was sick thinking of the worst case scenarios that would be required to get the door open and the car out in the short amount of time before the move. My very, very deep appreciation to James and the company for not letting that happen. I can see why there are so many acknowledgments listed on this site. If my experience is any indication, they are well-deserved. Thanks again!!
- Margaret B.
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
5 stars Have used Precision Doors for about 10 years now. Fast, efficient service with explanations of work that is needed and why. Polite, professional workers. Call ahead of arrival time to confirm. Have recommended to friends who have also liked their service. They installed my door over 10 years ago and have replaced the older opener I had. Today's visit was to replace a roller on the door that had come loose. Like them a lot.
- Barbara Glendenning