I'll start off by stating that the service was excellent. Sheridan came on time and finished very quickly. Scheduling was o.k. (agent stated 4 - 8pm; email stated 9 -11am which was incorrect). Other than that the scheduling process was easy. I was taken aback by the cost of the parts! I do not mind paying double retail due to convenience and I understand the technician having to carry inventory on his truck but the cost of the parts was surprising.

- Chuck Ho

Hi Mr. Ho, Thank you for taking the time to speak with me. I'm glad to know that your customer experience improved after our chat. We appreciate you taking the time to reach out and give us the opportunity to make things right. Please let us know if we can be of any further help now or in the future. Also, please keep an eye out for a link that will allow you to update your customer experience if you feel it improved after our chat. Thanks again! Freddy Cespedes General Manager Precision Garage Door

Very bad service. The service person came and did little-to-no valid checking's in the existing system. He directly want to change a new one and asked me to pay around $1500. I wasted by paying $49 for no reason. Please don't call them if you have issue with garage door opener.

- MS

Repairman called 20 min. before service time to let me know he was on his way. He installed the new springs and opener with no problems. If I have another problem with my door I will call Precision Overhead Garage Door Service.

- Jack Walton

Your technician Sheridan was very instrumental and skillful in my delicate situation with my 2 years old opener, originally installed by Neighborhood Garage door service, which stoped service in CA state. His analyses were precise and right to the point, beter than blah, blah advises from system manufacturer Guardian from Texas. My problem was actually on my springs.

- Paul Burda

Great company. This is the second time we used them. Very fast, polite, clean. He wore a mask was on time, and the door is quieter than it ever was. I will definitely use them again and give them my highest recommendation.

- Ed Leiken

Sheridan was just super! Very fast warm and professional.

- Anne R.

sheridan ,who was knowledgeable, efficient and friendly, replaced parts to garage door that would not open fully. such as , springs rollers, cables

- Adrian Boyance-reid

The Tech Sheridan Abad did excellent job and was very fast. I am very happy with his work he is very good and hard worker. His quality of work was clean and neat. His company should give him a good review for the work that he does. Highly recommended, Sheridan Abad/ Precision Garage Doors! Sheridan showed up on time in a mask, explained in detail what needs to be done, and the associated cost of garage door opener repair/replacement.

- Avinash Chand

Our garage door broke today. We were fortunate that Precision Door was available to help. Sheridan, our technician, was exceptional. He showed up for our appointment much earlier than anticipated. He explained the problem with the door and what he would need to do to repair it. He was very professional and honest about what we would need and not need. He did an amazing job. 5+stars. Sheridan is responsible for us becoming Precision Door customers for life.

- Richard Estevez

THIS IS NOT A COMPLAINT AGAINST TECHNICIAN HOWEVER I HAVE BEEN A CUTOMER OF PRECISION FOR ALMOST TWO YEARS AND WAS IN TOTAL SHOCK TO LEARN NECESSARY REPAIRS WERE TO COST OVER $500,00 I AM A SENIOR CITIZEN LIVING ON A FIXED INCOME DO I NEED TO SAY MORE??? LARRYLEACH3884@ATT.NET 925-628-1343

- Lawerence Leach

The technician was incredibly knowledgeable and helpful. He was very efficient and did the installation with absolutely no problems. He went the extra mile to help me with the set up.

- Jon Drinnon

Excellent customer service. Our technician Sheridan Abad did an amazing job. Grateful. Thank you, Diane Lofton

- Diane Lofton

Service was to replace the hardware. Very nice experience and would call for your services again. 5 Stars

- Pennie Davis

My Technician Was EXCELLENT, PROFESSIONAL , fixed my garage door , You can tell he enjoy his job. Also treated me and my home with the upmost respect.

- Monica Payne

Sheridan was incredible so professional and friendly! He explained everything and did a great job! Thank you

- Maria Amini

Our Garage door opener had an unfortunate breakage today and we were unable to open our garage door. Sheridan Abad from Precision Door Service came out on the same day (Sunday) and was able to repair our Garage door opener. Sheridan helped us move items and did a excellent job. He was friendly, clearly explained the repair needed and was a pleasure to work with. This is an example why we have stayed with Precision Door Service for so many years. Thanks!

- Theresa Jinkins

My garage door opened failed. A friend recommended Precision Garage Door, so I gave them a call at 6:00 PM on a Saturday evening. They answered on the first ring and dispatched Sheridan Abad to my home at 11:00 AM Sunday morning. One of my decades-old garage door openers was making a horrible gear-grinding sound. Sheridan quickly diagnosed the problem, clearly communicated what was happening, and provided me with some good options. For me, reliability is paramount, so I had him replace the opener with a new LiftMaster. It's a quiet belt-driven unit with a battery backup. Now I can even open the door when the power is out. The unit also offers some cool features if you connect it to your Wi-Fi. Sheridan also replaced the door's old squeaky rollers and bearings. The operation is now silky smooth. I was impressed that Sheridan had a fully stocked vehicle with all the necessary spare parts. Getting this problem fully resolved in just one trip is a huge plus for me. I highly recommend Precision Garage Door for their professionalism, knowledge, and responsiveness. It was a wonderful experience.

- Kevin Mcdonnell

Sheridan was very professional and efficient. He fixed my garage door and was honest about whether i might need replacement. Solved the problem perfectly.

- Pamela Wang

I had called to have a technician sent out to my home to assist with servicing my garage door and resetting our current door openers. The technician shared that we needed a new motor and that our openers were too old to fix. In less than 5 minutes (arrival, inspection, and quote) we received a quote for a new door opener at $800. Needless to say, we paid the $50 fee for coming out. My husband was able to do some research online and found out how to reprogram our current door opener for free! Needless to say, I was not impressed with being quoted $800 and paying a $50 service fee for a job that could’ve been done in 5 minutes and required no new motor!

- Tammy Macdonald

Excellent customer service

- Michelle Rinaudo

I called late Tuesday afternoon and was able to have a technician out the next day. The process of scheduling was very smooth and was followed up with an email confirming the appointment time. Sheridan Abad was the Tech and he immediately confirmed we had a broken spring. He had to replace both springs and some bearings. I thought the overall price was a little steep. The quality of the work was excellent and was efficient. I had called the company who had installed the door and the soonest they could come was in a week due to the Thanksgiving holiday. This was not acceptable since we had to get into the garage and the only way in was through the broken door. I would recommend Precision for prompt quality service. The fact that Sheridan is a Rotarian made the experience even better.

- Dennis Woodard

Sheridan came to my house on time. Guided me thru my problem with ease. Very professional and would ask for him in the future. Thank you.

- Cathy Rego

Sheridan was the technician that came out to replace the mechanism which included springs, new cables, etc for the garage door. He was prompt, courteous and very professional. He worked efficiently and the job was done quickly.

- Colleen Pestana

Currently I am overseas on Business and was not there to coordinate with the service person. I am satisfied with the promptness of the service however disappointed that my wife was not offered the 3 year warranty. Nor was she shown the "Best" as indicated in the email I received. Only difference I saw was the warranty length and an additional cable The price of the replacement battery started out at $155 which is a pretty big mark-up as I can purchase myself for $49. My indicated the service guy said he reduced the price by 50% but still a high price in my opinion. More disappointed with not having the 3 year warranty than anything else. My 5 year warranty on the original repair in 2015 had just expired on June 27 and would have liked to seen a new 5 year warranty offered.

- Jay Mccaa

Sheridan arrived promptly, did a full inspection of the system and offered many options for service. I initially opted for a more budget friendly service, which Sheridan promptly initiated. After consulting with the boss, which she pointed out the importance of a safe installation, of a major security feature of the house was our priority, we opted to get all the recommendations done. Sheridan completed all the work within the hour, made sure I understood my invoice and how completing all the work would save us money in the long run. He showed me all the parts he replaced and we tested the garage door before he left. He didn’t leave a mess and was respectful of our house and all the COVID / Social distancing protocols while working. This is our first home so there was some sticker shock but overall from start to finish, from calling after hours and getting a person (Derek) to book us, to Sheridan arriving on Labor Day and getting the work done, their professionalism and service is worth it.

- Sean Lacsado

Sheridan was very efficient. I would recommend him.

- Paul Davison

Very professional and on time. Thought the labor charges were a little inflated compared to competition.

- Rebecca Davis

Excellent and thorough. I called originally for a broken spring and Sheridan found a few more things that I hadn't noticed and would eventually impact the door operation. Sheridan did a great job of explaining why all of these items should be replaced and the impact of not replacing them. Yes, it cost a bit more than I had initially expected but fixing all the issues now will mean I will have a worry free door for many years to come.

- Bob Gorman

Tech arrived on time and once we determined the work that was needed it was preformed in a timely amount of time.

- John Larmour

Great customer service!

- Allison Bowie