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about Precision Garage Door in:
Walnut Creek/680 Corridor Area, CA
Precision Garage Door of East Bayhas received 688 reviews, averaging 4.82 Stars:
Danville, CA
San Ramon, CA
Excellent and thorough. I called originally for a broken spring and Sheridan found a few more things that I hadn't noticed and would eventually impact the door operation. Sheridan did a great job of explaining why all of these items should be replaced and the impact of not replacing them. Yes, it cost a bit more than I had initially expected but fixing all the issues now will mean I will have a worry free door for many years to come.
- Bob Gorman
Concord, CA
James did a great job fixing our garage door. He explained everything he did and show me everything he replaced.
- Roger Nakagawa
Product:
Martinez, CA
The installer was Sheridan. I am glad to report that it was fast, efficient, neat (no mess left behind) and informative (he explained the system in easy terms and demonstrated all the "bells and whistles". Great professional. Ask me in a month to find out if it still works like a charm. I'm impressed with how quiet this system is. What a difference.
- Joe Watson
Danville, CA
Alex Kogan did an excellent job. He fixed a broken sensor fast and efficiently. He was very professional, polite and a pleasure to work with.
- Marya Miller
Walnut Creek, CA
Called at 10:30 and Rep arrived at 1:00pm to address our issue. Spent a bit more than what I initially thought we would spend but in the end it probably made sense to update our system as it was a bit old. Jerry was very friendly and did a quality job. He was very good at explaining what he was doing and why. Very courteous and professional.
- Mark Lynch
Product:
San Ramon, CA
Our technician was Sheridan. He was a class act from minute one. Answered all my questions. Made excellent and thoughtful recommendations. Was meticulous in the performance of his work. He treated our home as if it were his own and performed his work as if he owned the company. Can't offer higher praise for a job well done and a new relationship with Precision Door built. Thank you Sheridan!
- Howard Himmelman
Service Provided:
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Service Technician Team: Sheridan Abad
San Ramon, CA
Great work...fast and efficient. Jerry explained all that needed to be performed in detail, and his work was exemplary. Same day service and it’s like a new door. Rates are extremely reasonable.
- Jim Clark
Danville, CA
Amazing job Precision! I have called Precision for past repairs, and have always been very pleased with the service I received. This time we had both doors and opener replaced And I could not be happier! Moises was amazing! On time, respectful, efficient, polite, and swept his way out of the garage! I highly recommend Precision!
- Diane Friedman
Product:
Martinez, CA
Danny was wonderful and did everything he could to help me and fix my door. I will happily recommend your business to my friends!
- Janice Corcoran
Danville, CA
GREAT SERVICE!!!!!!!
- Amada Alavarez
Concord, CA
Will never contact your company again, 1320.00 to replace a torsion spring!!!!! My money, friends and family will spend their money elsewhere
- Adam Abdelwahhab
Martinez, CA
Excellent service! Easy to make same-day appointment, technician arrived and finished work quickly and professionally!
- Erica Bingham
Danville, CA
Trouble call made for service tech to address load vibration noise when closing garage door. James called with ETA which was within the four hour window. Spent 15-20 mins to realign one of the guide rails and the problem was fixed. Excellent customer service! Will do business again.
- Michael Polk
Martinez, CA
Alex called before he arrived, was courteous and helpful, did his work expediently and with care; overall he is an excellent representation of your company's great work! Thank you, Alex!
- Michael/beth Mallonee
Danville, CA
All the positive reviews and most all them are 5 stars. Can’t go wrong with a company that has that many 5-star reviews. Sheridan was the Precision Garage Door technician who performed the work on our door and he was awesome. He took the time to explain all related costs for the repairs and was very professional in his work and most important great customer service. (The Garage door owner tried to do his own repairs and he screwed it all up including breaking the motor beyond repair) Called Precision Garage Door and made an appointment for the next day. Services performed; Door Motor replacement, Door Spring, sensors and door hardware. Couldn't be happier with the quality of the repair work and the garage door works better than it did originally. Thank you Precision Garage Door. 5 Stars +
- John Auerbach
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Service Technician Team: Sheridan Abad
Clayton, CA
I was very pleased with the service Jerry did in repairing our garage door today. I give him a 5+ star.
- John a Roberts
Danville, CA
Paul called indicating about what time he would be at my home and said he would call again when he was on the road and how long it would take; which he did. The garage door needed better rollers which I authorized Paul to do. The work was done quickly and efficiently. I tested closing the garage door and am happy that it is now working properly.
- Linda Tofanelli
Walnut Creek, CA
I was truly astounded at how fast I was able to get my garage door opener replaced during Covid times! This was very distressing prior to finding Precision. My broken garage door opener was likely decades old and certainly pass the point of repair. There were no springs and the rollers were completely messed up and askew. The pushbutton opener on the wall was a disaster. Basically everything about my garage door opener except the rails had to be replaced. Since the garage is a place where we secure certain belongings in addition to cars, tools etc., the fact that we couldn’t close the garage door was a huge problem. Our technician was James Walker. He was very professional in addition to being cautious with social distancing. He showed up with a mask on and rang the doorbell then backed off the front porch and politely waited for me to open the door. The entire experience was very worthwhile. And now I have a fantastic garage door opener. It feels so good!
- Melanie Siemon
Product:
Danville, CA
When the unexpected event of a broken garage door opener occurred, Paul came to the rescue in a fast and efficient way. Although it was late in the evening, he spent the time to do the install plus took the extra time to help me with the programming, etc. I highly recommend this company!!
- Lynne Shaw
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Service Technician Team: Paul Brinkman
Clayton, CA
We've used them several time. Courteous, punctual & efficient.
- Mike Rothschild
Concord, CA
Jerry was my service technician. Jerry is very knowledgeable and thoughtful. Jerry thoroughly explained what needed to be done and executed with pristine precision. Thank you very much!!????
- Eddie Simlin
San Ramon, CA
Great job, like most, my garage spring broke and I needed it repaired asap, they came out withing 2 hrs of my call on a Saturday, replaced the springs and bearings and all is good. Thank you.
- Steve Sigl
Clayton, CA
Technician was professional and friendly. Repair was fast and garage door works great now. Thank you
- Amaro Silva
Concord, CA
Wow, fast service, called 4:45pm, Sheridan showed up by 5:20pm. did all new wheels, {2} cable's, two mainsprings, {2} pulley's. done by 6:50pm
- Bill Sawyers
Concord, CA
The service representative promptly responded with updates in arrival time. He was courteous and assisted with appropriate social distancing while being informative during the repairs. He gave quotes for repairs based on my needs as well as future use. I recommend Precision to friends.
- Diane Jester
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Service Technician Team: Paul Brinkman
Martinez, CA
The garage door repair was very professional, not over priced, me and my family are very satisfied with their prompt assistance. The technician was very polite and professional, Good job guys
- Efrain Menjivar
Product:
San Ramon, CA
As luck would have it, my garage door broke a spring on a Saturday. I was going out of town for a week the following day and needed it fixed that day. Of the local companies I called, none could help me same day and some did not answer the phone. I have seen Precision's add several times. I called them and explained the situation. They worked me into the schedule that same day! Their service was very professional and courteous. I'm really happy I had them come out! I will use Precision again should the need arise, and will definitely recommend them to friends and family.
- Lou & stephanie Demeter
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Service Technician Team: Paul Brinkman
Walnut Creek, CA
My garage door springs broke I had James at my house diagnosing and fixing the issues less than 24 hours from when I called. I appreciate the quick response and my garage is working great and runs quieter with the new installed parts.
- Nick B.
Product:
Concord, CA
Saw newspaper ad and then read Yelp reviews. Service was outstanding.
- Barbara Pfaffenberger
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
The repair consisted of replacing the J arm connecting the trolley to the door. Apparently, the technician did not check the operation of the door after completion of the repair, which I consider a serious breach of responsibility. When I operated the door after the technician left, I found the trolley hitting the motor. Now I am forced to operate the door manually.
- Gopi Aiyar