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about Precision Garage Door in:
Walnut Creek/680 Corridor Area, CA
Precision Garage Door of East Bayhas received 662 reviews, averaging 4.82 Stars:
Walnut Creek, CA
Product:
Service Technician Team: Antonio Mendoza
San Ramon, CA
Technician was excellent. He solved the problem immediately. He was very courteous and very knowledgeable. I believe his name is Jarroldo. He was very good.
- Brad Ricks
Walnut Creek, CA
Came out say day, even towards the end of the work day. Sterling was very helpful, friendly, and explained everything he was doing. Got the work done quickly and everything worked to perfection. Employees like Sterling make this a great company.
- Paul Dibari
Product:
Concord, CA
Needed some work, saw the add on TV. Read the reviews. Made an appointment. Technician came on time. Told him what my door problems were. He checked my garage door and explained clearly what's wrong with the door and also showed me the damaged tracks and wheels. Thanked him for explaining and what he planned to do. Authorized to replace worn parts. It took him over 4 hours to finish the job. He was very professional, efficient and did a wonderful job. He told me his name is on the Invoice. I didn't see his name on the invoice. I forgot his name, sorry. He is an asset to any company he works for since his personality was excellent.
- Nichin Jagajeevan
Product:
Walnut Creek, CA
Precision is Great! Repaired equipment at prior home. A+ Installed equipment at current home A+ Today I messed up the codes on my door pad and remotes. Same day service! How great is that? Thanks Travis!
- Bob Bordon
San Ramon, CA
I was very delighted with the job that Sheridan. He did a great job in fixing our garage door and now it’s running perfectly.
- Eddy
Martinez, CA
We have used them in the past and pleased with their service.
- Nancy and donn Steffen
Product:
Service Technician Team: Travis Behn
Danville, CA
Our technician was very knowledgeable, very courteous and explained the whole working system of the door. He deserves an A+.
- Doug Emig
San Ramon, CA
excellent service
- Ranju Chahal
Product:
Danville, CA
Precison garage door showed up at my house within an hour after i called them. I think that the doors worked as well or better than when they were new. They had all of the parts on their truck. I will probably get 2 new motors soon but i wanted the doors fixed first. They even had parts for strengthening my old door. I was very impressed. They did not just replace the broker part and leave. They made my doors like new doors.
- John Hannum
Product:
Service Technician Team: Sheridan Abad
Walnut Creek, CA
Sheridan Abad Installed new garage door opener, springs and other parts necessary to update an old system we had. Sheridan did an excellent job! He was on time and completed the job in a timely, efficient manner.
- Steve Davison
Product:
Service Technician Team: Sheridan Abad
Pleasant Hill, CA
Travis arrived as scheduled and was extremely efficient and personable. We were very grateful for the fast service and response to our broken door issue. We would not hesitate to ask for him again if needed. Thank you very much, Chuck & Lisa Nikkel
- Chuck Nikkel
Product:
Service Technician Team: Travis Behn
Martinez, CA
I have done business with Precision in the past and had the pleasure at that time of meeting James W. He was patient, knowledgeable, thorough, and courteous. Today we needed some more work done and James came out again. Exactly as last time he was professional in every way and just as efficient. My highest compliment to a person who truly knows their job and even more importantly is a very good person. Well done.
- Obie Anderson
Martinez, CA
Your company came out and tried to charge me $1549,00 to change my springs cables and rollers according to your man were no good . Not to mention you charged me $70.00 for a service call Had another company come out installed new springs , cables No new rollers as they were fine $650.00 dollars total No service fee You seriously need to rethink your pricing and acessment of people’s doors Horrible I will never use your company again You should refund my money
- Anthony Maramonte
Product:
Alamo, CA
Sterling called ahead and arrived on time. He was thorough and was able to replace our broken spring and overcome some challenges along the way. His perseverance resulted in a superior installation and a happy customer.
- Paul/Nancy DeLancey
Clayton, CA
Put in a garage door opener. Did a great job. Very satisfied. Little pricey, but you get what you pay for. I am good for the rest of my time in this house. Make sure you ask for the Senior Discount!
- Dan
Product:
Concord, CA
I’ve been meaning to leave a review for a while but, here goes. We have had a couple different issues with our garage door. Both times Travis came out. He was on-time, professional, friendly, and explained everything so I could understand what he was doing, what my options were, and the cost of those different options. I will absolutely call them anytime I have a garage door issue and if I need to purchase anything new for the garage door. I can’t speak highly enough of Travis, and through him, Precision Garage Doors.
- Kathrine Holder
San Ramon, CA
I chose Precision door because they responded right away, however i am disappointed with their work. After spending $1000 to get the garage door fixed 2 weeks ago, it started making squealing noise within a week of repair. Now i have to spend additional $250 to get the noise fixed. They are pretty expensive(charging 3 or 4 time more than regular price).
- Ganesh Rangaswamy
San Ramon, CA
Great experience from the moment we made the initial call until the technician completed the job. The technician was dispatched the same day and was very professional and completed the job in a timely manner.
- Duke Bragg
Product:
Danville, CA
Thanks for having an efficient person on your team to get my garage rails and rollers fixed. Carlos was extremely productive in fixing, adjusting and checking his work He was done in less than an hour.
- Scott Ibister
Product:
Alamo, CA
Very good service. Solved our garage door problem and serviced the entire system. Our technician was very polite and professional.
- Lloyd Cunningham
Concord, CA
Travis did a great job identifying the issues and fixed it Within an hour at below the price quoted. Thank you!
- Nancy Carlson
San Ramon, CA
Sheridan is the most professional and personable representative. He thoroughly explained everything and lubricated the door, so it works better than new! The new opener is so quiet and efficient.
- Steve & carol Ecklund
Product:
Service Technician Team: Sheridan Abad
San Ramon, CA
Very expensive and feel like I was taken advantage of due to my circumstances of having been locked out of my house. The customer service was good but the rate was a highway robbery!
- Mohammed Ansari
Product:
Danville, CA
Beware: I gave my credit card over the phone to the technician to pay for the service. A day after I got a fraud alert from my credit card company after 7 charges were made to my account unauthorized. I don't usually give my credit card over the phone but the situation was urgent and I needed to get replaced same day so I violate my rule. Credit card company will remove the charges however just want to give heads up to the consumers.
- Michelle Glasener
Product:
Service Technician Team: Travis Behn
Concord, CA
Precision Door had done work on wooden garage door 14 years ago. It needed some major TLC. Travis was great. He ended up replacing springs, rollers and installing a new garage door opener. Aligned the door tracks and tightened and lubricated the hinges. It opens much quieter and runs closes without a thud. He thoroughly explained needed and recommend repairs and let me decided what I wanted done on the call. Will definitely use them again only not wait 14 years for a door tune up.
- Roger Smith
Product:
Service Technician Team: Travis Behn
Walnut Creek, CA
Outstanding service! came out right away. Travis was excellent, explained all the issues, fixed the door with the right cost effective solution.
- Jenny Harezlak
Danville, CA
Sheridan replaced a garage door motor for us in 2019 and he came to the rescue again with a repair to a damaged door. Only about five hours elapsed between my initial phone call and the completed project. I couldn’t have been more pleased since the fix included straightening the door, a brace and a heavy duty spring. I will always use Precision Garage Door for any future needs.
- Don Metz
Danville, CA
Carlos solved my problem and explained things along the way. Will use Precision again!
- Wendy George
Alamo, CA
Precision responded very quickly (same day). The technician provided a detailed overview of the problem, the solution and range of costs, and what to watch out for going forward. So far, the work has been executed well and we are confident the repair will be durable.
- Dan Browne
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Antonio arrived right when he said he would. He was polite and clearly told me what the problem was. He also did a security check and identified other issues that might need attention. He clearly described the various repair options for me to consider and gave me an estimate of the time it would take to repair. He installed a new drive motor for our door, replaced our worn rollers and wired a new keypad. He did everything in less time than he had estimated. I highly recommend Precision Garage Door to anyone who has a problem. If you are lucky Antonio will be assigned to your work.
- Dave Blanchard