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Precision Garage Door of East Bayhas received 2196 reviews, averaging 5.00 Stars:
Pleasanton, CA
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Service Technician Team: Rodney Farmer
Berkeley, CA
Our garage door stopped working many months ago. We don't use it for our car, so we didn't prioritize fixing it. We had someone from another company come out to give us a quote, but they didn't seem to diagnose the problem correctly. Our technician took the time to really investigate the issue, looking carefully with a flashlight at all of the connection points in our garage. He capably and clearly explained our options for repair and the associated ballpark ranges for how long certain components were expected to last. This helped us to repair the necessary components of our garage door assembly without added cost. The technician arrived the day we scheduled service (same day!), and was able to complete the repair on the spot since the necessary parts were on the truck. We are extremely pleased with the work!
- Laura Veit
Oakland, CA
The garage door in our newly purchased home failed on a Friday night. We called on Saturday morning and by noon, Travis & his trainee (I’m sorry I forgot his name) arrived to troubleshoot the issue. He is a true professional and experienced technician! In addition to patiently helping me understand how all the mechanical components work & their failure points, he quickly identified some issues in need of replacement for our 25 year old garage door as well as helping me weigh pros/cons of replacing the old (but working) motor with a new one. Within a few hours, Travis installed a new (and quieter) belt driven motor, new springs, new keypad, new cabling, and reinforced a weak & saggy spot in the center of the door. He took the time to walk us through how to use everything and programmed our remotes, car, and keypad. He even took notice of some military memorabilia I had in the garage and gave me a 10% military discount! I couldn’t be more satisfied with the outcome and customer service interaction we had with Travis. Highly recommend Precision!
- Cat Looper
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Service Technician Team: Travis Behn
Livermore, CA
Carlos did a terrific job in replacing my old worn out garage door opener.
- Jeffrey Kass
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Service Technician Team: Carlos Larios
San Lorenzo, CA
Mr Paulino came out once again to lubricant and explain to me in detail how it’s done, he did it the first time just didn’t pay attention Thanks for you everything Precision Garage and door
- Maria Granados
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Service Technician Team: Paulino M
Martinez, CA
Your representative was amazing. He explained what was causing our current problem and how we should chose both its replacement and our next new garage door in the very near future. Financially we could not make the purchase today, but because of the extreme professionalism and courtesy of your representative Mr. Bachir Gharbi, Precision Garage Door Service will be our choice.
- Jim Jeffery
Fremont, CA
Hi my comment is for Caleb I just want to say what a great job came in found the problem. Very detailed we are very satisfied with the service of our door again thank you precision.
- MARYANN MILLER
Hayward, CA
David is very professional and knowledgeable.Kudos to him!
- Patrick Tauscher
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Service Technician Team: David Lopez
San Ramon, CA
Carlos took the time to explain to me in detail what issues he identified. Saved of some $ in comparison to the first estimate. Carlos got it done, door operates like new! Thanks!
- Steve Mercier
Union City, CA
Prompt service!
- Tom Macedo
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Service Technician Team: Salvador Alvarez
San Leandro, CA
Jose was our technician today. He was very polite and patient with us. We had called Precision to get a 2nd opinion on a non-working keypad. Jose confirmed it was dead and it actually fell apart in his hands. He also noticed a wheel that had come out of the track and the ring holding it to the door. He fixed that too and now everything is working great! This is our second time working with Precision Garage Door and the second time we have been extremely pleased with their attention to details, their work, and their price!
- Kathi
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Service Technician Team: Jose Brizuela
El Cerrito, CA
Talk about excellent service!!!!! Rodney was the consummate professional: prompt, courteous, efficient, knowledgeable - my wife and I would recommend Precision and Rodney, in particular, to all our friends. We will also make a special posting on NextDoor El Cerrito. We turned to you for service because you installed our door in 2013 and did a service call in 2020, and on both occasions, we couldn't have been happier. My wife couldn't believe the interaction she had with the woman in your office who got us such a quick appointment. The door now functions as if it were brand new, so Thank You so much.
- Michael Mueller / Shirley Fudge-Mueller
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Service Technician Team: Rodney Farmer
Hercules, CA
Precision Garage did my brother’s garage install and I was impressed. So when I needed my torsion springs replaced, it was a no brainer to have Precision do the work. I went online the night before and was scheduled between 8am - 12pm the next day for the repair. On the day of the install, Carlos the technician called me and said that he was on his way. Carlos arrived at my property around 9am and greeted me with a big smile. He asked me what I needed repaired and assessed the work to be done. He gave me a fair quote for the repair and immediately went to work. Carlos completed the work in no time and had my garage working again. I highly recommend Precision for your garage needs. Thank you Carlos!
- Michael Zabarte
Hercules, CA
Thank you Precision Garage Door for being here for me and my family when I needed you and your people to take care of my garage door. You and your teams are the best. I love my new motor with camera
- SUN EAR
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Service Technician Team: Mario Mojica
El Cerrito, CA
Bachir is good. He is knowledgeable, competent, and patient, a very good technician to work with. I am very happy with the replacement of my garage door springs system. Thank you, Bachir.
- GIgI Hsu
Kensington, CA
Carlos was excellent. Prompt, efficient and very clear explanations of the repair and update options. The door is now working far better and is quieter than when it was originally installed.
- Carolyn Blanckenburg
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Service Technician Team: Carlos Larios
Alameda, CA
Carlos serviced our garage in Alameda 3/27 and did an excellent job. thank you!
- LINDA CORNETT
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Service Technician Team: Carlos Larios
Danville, CA
I had garage doors that needed servicing for multiple reasons: 1. The external keypad wasn't working 2. The main large garage door was making a lot of noise and showed serious fatigue. 3. The remote control was not working well 4. Maintenance was overdue All this is solved, thanks to a highly efficient team managed by Bachir Gharbi who showed professionalism, customer service, technical knowledge and listening skills. Overall great experience.
- Thierry
Hayward, CA
Got appointment the same day. My garage door was repaired and very happy with the job.
- Monica Herandez
Fremont, CA
Raul was polite and answered all my questions. He also made some suggestions that I hadn't thought about. My garage door opener had been making weird sounds and the door was not opening all the way. Raul quickly fixed the problem and left special oil for the bolts on the springs. Using it regularly will prevent problems.
- Margaret Roberts
San Ramon, CA
The service repair man was very good. He was polite, friendly and was very knowledgeable about the equipment. He replaced a broken spring, wires and rollers within an hours time. Informed me what the cost would be up front and went to work. I would not hesitate to recommend Precision for their fine work and service team.
- Charlene Wedberg
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Service Technician Team: Paulino M
Hayward, CA
After calling service request, technician came in within 40 minutes, very quick and professional and kind to tell me how to operate new replace motor.
- Yoriko Szymanski
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Service Technician Team: Nate Lapidez
Oakland, CA
Competent and good service.
- Daniel Boggan
Lafayette, CA
Sheridan was very professional, and fixed the garage door very promptly. He's definitely an asset to your company!
- Anthony Beverly
Walnut Creek, CA
Bachir Gharbi was very helpfull breaking down options for replacement phases for my door opener, springs, and other parts of the system. His work was done in very timely manner. He did a good job with final safety test demostration and the setup of the smart controller. I choose Precision because they were rated better compared to afew other local companies for residential garage door service and repair
- Tom W
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Service Technician Team: Bachir Gharbi
Alamo, CA
We have an extremely heavy garage door and Precision is the answer every time we need help. Thank you!!! Your service team is very prompt, friendly and helpful. You’re very much appreciated!
- Vic L
El Cerrito, CA
Great service and excellent customer care by Jose
- Dianne Sericati
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Service Technician Team: Jose Brizuela
Oakland, CA
We were very satisfied with the work done on our garage today. An appointment was available very quickly and our workman and his helper were on time, respectful and polite, provided good communication about what they were doing, pricing was clear and free of any up-sells, and most importantly did good quality, timely work to fix our garage door. It wasn’t cheap, but seemed to be going-rate for Bay Area. We would use Precision again.
- Grace Telcs
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Service Technician Team: Bachir Gharbi
Martinez, CA
Precision Garage Door was Great!! The person came in, checked out the problem with my garage door, explained his recommendation and did the repair immediately. Thank you so much!!
- Elida Ickes
Alameda, CA
The senior technician Sheridan abad showed up within the time frame of appointment and was very courteous on dealing with the problem we had on the garage door spring. He gave us options for spring replacement and advantages of the better choice. A very professional and knowledgeable technician who knows what he is talking about. The job was done within the promised time or maybe less.
- Ernesto Reyes
Service Provided:
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Service Technician Team: Sheridan Abad
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Rodney did a great job addressing our needs for installing new motor and maintenance. Treated us like family with excellent customer service .
- Sami Khoury