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about Precision Garage Door in:
Richmond Area, CA
Precision Garage Door of East Bayhas received 162 reviews, averaging 4.83 Stars:
El Sobrante, CA
Product:
Service Technician Team: Mario Mojica
El Cerrito, CA
The work Sheridan did on our garage door to repair it was fast and professional. He explained all the working parts of the mechanism so we has an understanding of what needed to be done. Great work!
- Raymond and Susan Saturno
Product:
Service Technician Team: Sheridan Abad
San Pablo, CA
Sheridan and Carlos did a fantastic job with my garage door. As Sheridan diagnosed the issues, he thoroughly explained his observations and recommendations. Although we ended up needing a new garage door motor, he made sure to rule out less costly approaches first. In additional to their professionalism and expertise with repair and set-up, I also appreciated their friendliness and commitment to 100% customer satisfaction. Thanks guys!
- David Katsumoto
Product:
Service Technician Team: Sheridan Abad
Hercules, CA
Oversold the needed fix
- Michael Williams
Hercules, CA
I had a new LiftMaster garage door opener installed by Patrick Leahy and Breashear. I was impressed by the overall level of service. They provided an extensive inspection of my garage door unit, and gave recommendations as to how to maximize the life and efficiency of the door. I liked that they were prompt, courteous, explained the different pricing options, and left the garage work area clean. I would not hesitate to contact Precision in the future if a need arises. They do excellent work!
- Gordon L
Pinole, CA
We had Precision install our new door a couple of years ago and it was time for a tuneup. Antonio came out today and arrived exactly when he said he would. He was an extremely polite young man and explained what he was going to do and set about doing it. He tightened all the doors bolts and lubricated the moving parts and finally reset our side mounted opener. It’s really good to feel confidence and trust in people. Antonio is an asset to your company.
- Carl Blake
San Pablo, CA
Last night, I encountered an urgent situation when my garage door unexpectedly dislodged from the tracks, resulting in a broken torsion spring and rollers. I reached out to Precision and they promptly scheduled a tech to address the issue this morning. Patrick Leahy not only quickly restored my garage door to its proper functioning but also provided options, ensuring all my needs were met. Patrick's speed and professionalism were truly commendable and his courteous approach and efficient service exceeded my expectations. I highly recommend Patrick for any garage door repairs - a reliable and skilled professional. Thank you, Precision, for the swift response, and kudos to Patrick for a job well done!
- Nitin N
Hercules, CA
Faster and good service!
- Jenina Imbong
Product:
Service Technician Team: Patrick Leahy
Richmond, CA
Yesterday my ancient garage door failed. Today, James Walker from Precision Garage Door arrived. All new equipment, very efficient installation, and a pleasure to work with. I recommend this company. It performs as advertised. Thank you.
- Carol Walker
Product:
El Sobrante, CA
Precision has serviced my garage doors for a long time with promptness and precision! Issues were resolved that day! Technicians are knowledgeable and work with the utmost integrity! Thank you Precision!!
- Tom Burrough
Rodeo, CA
The response was amaezing and the ET was flexible with my work schedule , I highly recomend this company and the staff when ever you have a garage door isues.
- Jorge Zarate
El Sobrante, CA
My garage door popped a spring and we were unable to get our cars out without manually lifting the very heavy wood panel door. I called several local garage door companies and left a message without a return response. A friend mentioned he had heard good things about Precision Garage repair, so I placed a call to them and got a live person instead of a recording. The pleasant gentleman who answered the phone stated someone would be out the next morning which is what I was hoping for. Our job was assigned to Carlos, who I found to be extremely knowledgeable, efficient, and professional. He is a real pro and we are delighted with the service we received.
- Janet Werner
Product:
Pinole, CA
Got home from work this morning garage door chain broke!!Remembered the commercial onTV I called instantly I received an appointment upgraded springs rollers. James was very helpful in helping me upgrade my garage opener! Such a great job installing and adjusting components! Such a great experience!! Will definitely recommend More people to use your service !! Thank you again James GREAT WORK!!
- Tony Briganti
Product:
El Cerrito, CA
The service I received today is very impressive, specifically during a holiday weekend. I was able to obtain a same-day appointment within 5 minutes when called. The technician arrived on time and diagnosed the problem quickly within 10 minutes. Travis explained clearly the failure of the system and proposed options for my consideration. I chose the replacement option and it was completed within 2 hours and 30 minutes. Indeed, Precision is the leader of the industry. Thank you for the quick response.
- Lillian Chan
Product:
Service Technician Team: Travis Behn
Hercules, CA
No you did not meet my expectations with Travis this time, Travis replaced the rollers when he was here before, but the rollers need to be adjusted, something is pulling the wood from around the garage door frame. Travis said the rollers were in their place and could not see anything wrong, he could not fix what he could not see, clearly there is something going on. Other that that I am still happy with precision.
- Bobbie Edison
Rodeo, CA
Precision garage door The bay area is a wonderful company. I was able to contact them and they picked up the phone within one minute. I was able to arrange for a technician to come to my home the next day, but the technician was friendly, efficient, professional, and knowledgeable about the garage door opening technology. I wish all companies were run like Precision Garage Door.
- Marjie Chaset
Product:
San Pablo, CA
The representative was a courteous professional. He was able to identify the issue within a minute of inspection and resolved it within two. Thank you Mr. Abad.
- Carlos Selva
El Sobrante, CA
Expensive
- OZELL Austin
Product:
San Pablo, CA
Travis and Ahmed were great! Our garage went haywire on an early Friday morning, around 7:30am. I googled, found Precision, called and had a same day appointment scheduled by 7:48am. Our wonderful technician, Travis, was here by 8:37am and our garage door was repaired by 9:45am. There was a bunch that needed to be done, new bracket, cables and springs! Thank you Travis! If we have any future garage door issues, we know to call Precision, we’re lifetime customers now! With Precision, you’re in good hands!
- Robin Lim
Crockett, CA
Thank you Precision Garage Door and a huge thank you to service technician, Ryan Espinoza! Ryan went out of his way to figure out a way to fix my garage door so that it was safe to open and close safely. I asked him to disconnect the power to the door so that my tenant could not accidentally try to open the door via the power switch. My tenant can now open the door safely by using the handle and close and lock via a slide lock. Ryan was very helpful and explained every step of the way what my options were. Precision Garage Door will be my go-to for any future garage door needs, on my rental and on my own home. Sincerely, Patricia Holderby
- Pat Holderby
San Pablo, CA
Your technician Sheridan Abad was very professional, patient, fast, and kind during my repair on garage door opener & door. Thank you Sheridan Abad for the great job. Tena Buschmann
- Tena Buschmann
El Cerrito, CA
Looks good new spring, rollers, cables, rod and bushings
- Anthony Mello
Product:
Service Technician Team: Travis Behn
Richmond, CA
I saw several commercials advertising Precision and I also like the “jingle”???? The technician was professional and friendly. He explained the options and the benefits of those options. After the diagnostic the technician was available to begin work right away. When the work was completed he explained and demonstrated the new system. Overall it was a great experience!
- Yvonne Arnold
Product:
Service Technician Team: Sheridan Abad
Pinole, CA
The technition was very helpful. He came the very next day after talking with me on the phone. He was very knowledgable and fast. Before i know it, he was finished. My garage door which hasn't been opened in 15 or more years now opens and closes smoothly. Thank you Precision Door Service. Respectfully, Ken Whitehead
- Ken Whitehead
Pinole, CA
James W My garage door stopped working so I called Precision and they said they would send someone out the next day. James W arrived ahead of schedule and evaluated the situation in under a minute, no exaggeration, he was that fast. Then he gave me a couple options for the fix, and a little over an hour later, it was opening and closing better than new! I would recommend James to anyone looking for help with garage issues. He was punctual, courteous, and a fast worker. Thomas and son Byron in Contra Costa County
- Byron Farese
Richmond, CA
The technician (Travis) was a little late due to another time-consuming project before me, but ultimately he found the issue with the cables and drum, which needed to be repaired along with the rollers. I appreciate that this was fixed properly. The technician identified what I needed to get this done and resolve the problem. Travis did a great job! Thanks for fixing my garage door.
- Sandra Alexander
El Sobrante, CA
I am very happy that I chose your company to fix my door. It works great and very secure and reliable that my garage and the house is well protected now. My special commendation for your great technician Mario, he is very professional, knowledgeable and knows his trade very well with great advised of proper door maintenance and safety. He is well suited for a promotion as a field manager technician or anything in a leadership position. He is a great asset to your company! Bravo Zulu....
- Romeo Mariano
Hercules, CA
HORRIBLE Customer service!!! They did not show up the committed time and did not notify me. They were scheduled to come between 12-4 pm and they did not show up until 530 pm. It's a day before Thanksgiving and ruined my plans because they're not reliable and respectable company. I do not recommend this company!
- Lashannda Worthy
Richmond, CA
Prompt, knowledgeable, cheerful, reasonably priced service.
- Tom Herriman
El Sobrante, CA
I used Precision for my mother in laws home more than 14 years ago for a broken torsion spring. I believe it was still a young company at the time but I was not disappointed. Recently my house garage spring broke and I called Precision again and the receptionist on the phone was polite and professional and I had a technician come in the same day to fix my garage door. I had all torsion springs replaced and new garage openers with new rails installed by technician Carlos Yow, who was courteous, polite, professional and thorough in his work and his explanations of any questions or concerns. An employee such as Carlos for a company really adds value to the customer and no doubly for a company’s image. Good job Carlos and Precession!
- Tsewang Lama
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Service was very good. Tech was knowable and friendly.
- Laurie Morlock