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about Precision Garage Door in:
Richmond, CA
Precision Garage Door of East Bayhas received 42 reviews, averaging 4.88 Stars:
Richmond, CA
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Richmond, CA
I was very pleased with Precision for a number of reasons. They were able to come to my house the day after I called, and it was a morning time. My technician, I think his name was Travis, was great. He explained to me the problem, and what my options were. He also informed me of ways to maintain my garage door, in ways better than I was already doing. He also got the job done quickly and efficiently, so that we could continue our day without having to be home. All in all, a very good experience. I would use them again, but I hope I don’t have to.
- David Petri
Product:
Service Technician Team: Travis Behn
Richmond, CA
Excellent service, even if pricey. We were having an intermittent problem that wasn't diagnosed correctly by a different company on repeated visits, so we tried this one after a complete failure left us unable to open the door at all. Very prompt response, courteous service, and our door is now working perfectly.
- Barbara M., Richmond
Richmond, CA
Travis analyzed the problems with our garage door opener track system and rollers and provided 3 options for us to choose from and helpful advice for choosing among the options. We really appreciated his clear explanations. The door now works smoothly.
- John Gerlach
Richmond, CA
Our service technician Patrick showed up exactly when he said he would and was incredibly professional. He clearly explained our options and quickly went to work repairing our garage door. I particularly appreciate the efforts he took to protect the cherished classic car we keep in our garage. This is the best customer experience we've had in a while -- totally recommended!
- Kevin Heard
Richmond, CA
Yesterday my ancient garage door failed. Today, James Walker from Precision Garage Door arrived. All new equipment, very efficient installation, and a pleasure to work with. I recommend this company. It performs as advertised. Thank you.
- Carol Walker
Product:
Richmond, CA
I saw several commercials advertising Precision and I also like the “jingle”???? The technician was professional and friendly. He explained the options and the benefits of those options. After the diagnostic the technician was available to begin work right away. When the work was completed he explained and demonstrated the new system. Overall it was a great experience!
- Yvonne Arnold
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Richmond, CA
The technician (Travis) was a little late due to another time-consuming project before me, but ultimately he found the issue with the cables and drum, which needed to be repaired along with the rollers. I appreciate that this was fixed properly. The technician identified what I needed to get this done and resolve the problem. Travis did a great job! Thanks for fixing my garage door.
- Sandra Alexander
Richmond, CA
Prompt, knowledgeable, cheerful, reasonably priced service.
- Tom Herriman
Richmond, CA
Very disappointed. The technician came out to do a door tuneup and did a 2 minute "25 point inspection" and quoted $1600 repair bill. I opted out of doing this "repair" only to have the door not work because the technician forgot to reconnect the door to the motor. If you can't reconnect the door after a simple inspection how can I trust the quality of your work?
- Carl andrew Johnson
Richmond, CA
Love my Liftmaster. It is always a pleasure to have James service my garage door opener. He is professional and kind.
- Lorraine Lombardo
Richmond, CA
I have used Precision in the past and was more than satisfied. Again, the service person was prompt, courteous and knowledgeable. I called at 1:30 pm and by 5 my door was fixed. I wouldn't hesitate to recommend Precision and will leave this review on the Next door site and yelp.
- Paula Mertans
Richmond, CA
I backed into my own garage door at my home in Richmond on a Friday night and called another company first. They said they'd get back to me -- shortly and never did. So Saturday at 7:20, I called Precision because of all the positive reviews I'd seen online, and the promise of same-day service. The technician arrived at 10am as promised and my door was not only fixed but fundamentally improved when he was done...just an hour later. I am stunned and thrilled at the fantastic and fast work. Hopefully I won't make backing into my garage door a habit, but if I do, I'm calling Precision without hesitation.
- Dan Amrich
Richmond, CA
I am a 71 year old woman who is very skeptical about allowing people into my home to do repairs. I am very happy to say I had an appointment today to have my garage door repaired and Mr. Ismael Lopez came out to my home on time to do the repairs. He is a very professional, polite, and his work was so neat, clean, and precise. He explained everything to me in a way I could understand. Thank you so much Mr. Lopez. Keep up to excellent work and customer service. Thank you Precision for having such a wonderful employee and thank you for excellent service. I will be recommending you to my friends. God Bless & Stay Safe!
- Amy Mitchell
Richmond, CA
Travis was great. Very friendly and identified the problem quickly. He also walked through the instructions how to disable the remote control, which was was the issues I had.
- Emma Price
Richmond, CA
My garage door broke again. James came back and we discussed the condition of my aging door motor. I decided to get the new LiftMaster motor with a belt drive not chain. He did lots of work and repairs to the door all while training a new guy. I am so happy with it. It’s quite and even has a motion detector light to brighten my garage. I want James to come back every year to maintain it, he is the best!
- Lorraine Lombardo
Product:
Richmond, CA
I used Presision a while ago to have my garage remotes programmed and was very pleased withthe service. also chose Precision, because they are a Richmond company and family owned. I am very satisfied with the service received, the technician first evaluated what my need was, took time to develop a detailed description of what was needed to be done and provided a quote on what it would cost. Once discussed he started on the project. Completed it in about 2 hours, we did a demo. on how everthing operated and he pointed out everthing that was done. Excellent work. Very happy with the job. Job well done!
- Madalyn Law
Product:
Service Technician Team: Travis Behn
Richmond, CA
We were a bit concerned when we learned that Paul was not going to get to us until after the 6:00 p.m. end of our appointment time, but mainly because we thought he'd be pretty tired after a long day. NOT! He and his assistant arrived energized and ready to go. He looked at the problem, quoted us several options, we picked one and left him and his assistant to the job. In fairly short order, given what had to be done, he was finished. We tested the door's function together and it performed flawlessly (thus liberating the car that was trapped inside the garage!). Everything was done just as Precision stated on the website it would be. We are pleased customers!
- Thomas Knowles
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Richmond, CA
My homes garage door and lift system was in need of repair, Paul Brinkman was the technician that arrived to repair and replace with new spring, cables, rollers and a new Liftmaster LED system. His work was clean and timely. Mr. Brinkman also gave a full and through explanation of the new Liftmaster system. The garage door is now quiet to open and close plus it locks securely.
- Michelle Copeland
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Richmond, CA
My garage door broke. I called Precision and they came out the next day and fixed my door. The technician was professional, efficient and the service was great. Thanks.
- Leon Brooks
Product:
Richmond, CA
James came out to check our garage door since we experienced problems with the door closing in the afternoons. James diagnosed the problem and also noted a frayed line that would have been disastrous if not caught. James was efficient, friendly and extremely knowledgeable. I couldn’t recommend him more highly and very happy with the service.
- Olivia Rocha
Product:
Richmond, CA
The guys were very professional and efficient. The only other comment I would make that it would be great if at the end they found the Serial N umber and wrote it in the manual for me.
- Garry Hurlbut
Richmond, CA
Danny came and replaced our sensors. He was outstanding - prompt (called me to let me know he was coming), kind, efficient, professional and thorough! Also Kimmie, who answered my call, was terrific - bright, warm and attentive. I would not hesitate to call Precision again due to the excellent work and customer service received from their team. Thank you!
- D. Evering
Richmond, CA
Absolutely impressed and satisfied with the professional work that Mr. Paul Brinkman did for me. First he got here on time and greeted me with a friendly demeanor. He explained that the parts on my garage door were out of date and what it would take to to get it back to working conditions. He gave me the pricing on three different options he broke down and explained everything. Once we agreed on what work was going to be done he got straight to work. I couldn’t believe how quick he was done and the quality of work was amazing to say the least. Mr Paul Brinkman a true professional his field
- Francisco Rodas
Richmond, CA
Very professional and on time. Thought the labor charges were a little inflated compared to competition.
- Rebecca Davis
Richmond, CA
Great customer service!
- Allison Bowie
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Richmond, CA
Expert and quick service.
- Robert Gentry
Richmond, CA
Sheridan was courteous, knowledgeable and timely! I will definitely use your services again. I give you five stars, thank you.
- P. White
Richmond, CA
Refer by a friend and service outstanding as they stated. Will definitely refer to family and friends.
- Barbara Mcray
Richmond, CA
We received excellent same day service to repair a broken tension spring. Sheridan explained the work needed, gave us an estimate finished the work a little over an hour. We're very happy.
- Jon Sutinen
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
I would like to recommend Precision Garage Door Service for their excellent service. We discovered in the early morning our garage door barely opened. We called Precision at 7am, and barely 3 hours later they already showed up. The technician clearly showed me what was wrong, and what had to be replaced and why, which is always very much appreciated. Barely an hour later springs, roller and bearing were all replaced and functioning well. I really appreciate the excellent customer service and professionalism displayed by Precision on this job.
- Paula Mertens