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about Precision Garage Door
Precision Garage Door of East Bayhas received 3122 reviews, averaging 4.85 Stars:
Hercules, CA
Product:
San Pablo, CA
We had the pleasure of working with Jerry, who was extremely professional and most of all, knowledgeable about the product, which made all the difference in the world! He didn't force additional products on us, but was able to explain how purchasing an add'l product would increase the longevity of the garage door. It was a pleasure working with him! Customer service makes ALL the difference in the world!
- Sonja Scott
Product:
Hercules, CA
I called to get a quote for spring replacement and person on the phone said it would be $299.00 for the springs and $24.99 to for the service call. I said great and to schedule them to come out same day. When technician comes out he tells me that with the new springs and labor and new ball bearings that should be replaced as well and service call which is $49.99 but if the do the work they drop it down to $24.99 the total was gonna be $910.00. I was obviously shocked at the price and told him what they had quoted me and he said that I called a call center in Florida and they don’t know what there talking about. After I had told him no that I wasn’t gonna pay $910.00 he said that it would still cost me $49.99 just for them to come out. This is straight ludicrous and should be against the law. At No time did they tell me that over the phone. The technician was nice and courteous and also said they should know more about what there services entails. I will never do business with this company nor recommend this company.
- Stephen Collins
Concord, CA
The door is now ins in excellent working order. thank you very much. It should last for another ten (10) years.
- Ron Whaley
Service Provided:
Product:
Service Technician Team: Paulino M
San Pablo, CA
Gabriel V. Was efficient and informative. He called to inform me of his arrival time. Explained everything to my satisfaction. Also mentioned new law effective in July regarding the motor if it should fail. Thanks
- Carol Moyar
Service Provided:
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Door Installation Team : Gabriel Van Blake
Clayton, CA
True professionals. Showed up when scheduled. Installers were cheerful and competent. New door and opener work perfectly and MUCH quieter. Highly recommend.
- Allen Schepp
Product:
Oakley, CA
I called to have the chain tightened , door lubed, purchase two openers and opener pad. I was very pleased with technician Gabe Van Blake, he was very professional and friendly. He checked the door for proper movement, gave me a quote of how much it would cost prior to work. I recommend this company.
- Melanie Ewing
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Door Installation Team : Gabriel Van Blake
Moraga, CA
Quick response (I called at 7 a.m.; got 8 to noon window and tech arrived about 10:40). Mario diagnosed a failed door opener-- he even unplugged to re-set before proceeding. I was told online your service call could be applied to purchases; initially he offered half off the service call but did take off the whole amount (I believe I was told during initial call this would be the case). Nice guy -- quiet, polite and worked fast. I should have offered him a wet rag to clean his hands though-- its hard to want to shake when they're dirty! You replaced our door springs in April 2017; nothing personal, but I hope I don't have to see you again soon!
- Cathy Dausman
Service Provided:
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Service Technician Team: Mario Mojica
Concord, CA
Your representative Mario is a true professional young man. He evaluated the problem with the garage door and clearly explained options. We agreed on the work to be done and he completed the work in a timely fashion. He is the man!
- Nick Priest
San Ramon, CA
*****
- Linda Ahmad
Pittsburg, CA
This may be my best service repair ever. Less than 24 hours start to finish. My garage door mechanism broke on Saturday afternoon. I called Precision Door and they had a technician out the next morning. The technician Mario (really nice guy) explains completely and clearly what the problem is and what is necessary. He installed the needed part, made the necessary adjustments and made sure I was happy with how everything worked. Great job, Thank you Mario.
- Ralph Spencer
Hercules, CA
Gabriel was excellent. Five star. Very professional. Garage door works wonderfully!!!Thank you. I will highly recommend precision
- Chrystal Perkins
Brentwood, CA
Five star Excellent service .
- William Doyle
Moraga, CA
I have used Precision for years I have aleays had reliable and courteous service.
- Victor Emmerich
Antioch, CA
Gabriel was flawless, polite, to the point, and his work was excellent. The garage door was jacked by the trunk lid. Before I could make it even worse - I called Precision after some quick research and was not disappointed. Thank you Precision!
- Edward Zick
Berkeley, CA
James was very helpful in adeptly diagnosing and remedying the problem. He replaced the springs and cables and installed an interior handle. Thank you
- Laura Close
Brentwood, CA
Outstanding same day service. Very professional and friendly. Our technician, Cem was very knowledgeable, friendly and a great representative of the company.
- Tim Guernsey
Product:
Antioch, CA
Haziel was on time & professional. He explained what was going on with the repair & gave tips on how to maintain my garage door. I’d recommend this company to my neighbors. If I ever need service again I will be sure to call. $$ we’ll spent ???? Thanks
- Katesha Johnson
Concord, CA
Hazel did a great job and fix my door to work perfectly thank you very much Jerry
- Jerry Garcia
Danville, CA
5 Stars Mario was absolutely the best! I needed emergency repair and he came to my home on Saturday at 8am. He was professional and efficient-great service. You should be very proud of such a fine representative of your company.
- Danville Resident
Brentwood, CA
Your tech that came to my home did a super job for me. He was very nice and respectful. The only thing I wasn't really happy with was the price. But thats my problem not your. Would love to see a senior discount. You did everything your web site said you would. Thanks C Jenckes
- Carol Jenckes
Danville, CA
I am not happy with this service. Appointment was scheduled for the hours of 10-2. Paulinho showed up at 1:15 without calling first and just honked his horn He looked at the door and said “what did you do? He said it would be easy to fix and would cost $475 to get it to work or $1100 to do it right. He could not explain what he would to do to fix it. I need it to work so told him to fix it for the $475 price which by then was now $425. He fixed it in 20 minutes. $425 is a ridiculously high price for 20 minutes of work. I will not use this company again
- Unsatisfied Customer
Berkeley, CA
I had excellent response time and very courteous and helpful service when I called for a non-working garage door. Haziel identified the problem immediately, oiled the working mechanisms on the door and the chain and gave me helpful tips for maintaining the door so it functions ideally. Highly recommend this company. VERY professional. And friendly!!
- Beth Burnside
San Ramon, CA
Haziel who came to our property and fix a broken spring was awesome... He was efficient and communicated on what he was doing. Haziel was a STAR!!!
- Dan Pearson
Product:
Richmond, CA
We had a broken motor and had asked another repair company to come see it; they wouldn't come on time and didn't have the parts. Frustrated, I looked elsewhere and found Precision Garage Door. I was totally delighted when they said not only would they come out that day (it was 4 pm when I called), but that they had motors on the truck. Blake Zuniga arrived and couldn't have been nicer. He gave us 3 options and estimates on the repair, all professionally presented, and then went ahead and did the repair we chose -- right on the spot. Blake was super nice, very friendly, and we couldn't be happier with the work. Highly recommend him and Precision.
- Sierra Fong
Product:
Walnut Creek, CA
James was friendly and professional. He called and gave me a heads up before arriving and completed the job very efficiently. He explained what was wrong with my door. He did a great job!! Thanks
- Bijan Ahmadzadeh
Concord, CA
The service I received was excellent. Both customer service and Haziel were knowledgeable. Haziel called me prior to his arrival, and came to my house on time. He worked steadily while here, and the installation of the garage door opener appears to be well done. All was accomplished with care and professionalism. I’m very satisfied.
- Sheri Grosjean
Product:
Martinez, CA
Gabriel was amazing. I can not express how impressed I am with the level of service and professionalism he displayed. I would reccomend Precision Door to anyone!
- Steven Ogbonna
Concord, CA
it took 2 min to fix my garage door i paid $138.00 i think it is way too much $50.00 for the visit and the $58.00 for 2 min repair.
- Hilda Tejirian
Walnut Creek, CA
Great service...the technician Josh Kinder was awesome...did a fantastic job, and explained everything...very professional...I would highly recommend him.
- Nathan Keilman
Product:
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com


Jerry was on time, courteous, and quick on the install.
- Mark