Garage Door Repair Reviews in East Bay (Page 49)

I called at noon and Pablo C arrived around two. He heard my concerns did an assessment and made recommendations. Pablo was knowledgeable, professional and friendly. He addressed my concerns. I would use this company again and also recommend them.

- Lori Rodekohr

I called around noon, and was given a time between 2 and 6. Ersell called and let us know when he would be here. He arrived when he said he would and got right to the issue we were having with out garage door opener. It turned out our opener was not fixable. Ersell was able to get us set up with a new opener and had it installed in about 90 mnutes. He was great to explain the new system and we were happy to get it done so quickly and without any issues.We appreciate the work Ersell did for us, so efficient, personable and professional. Thanks!

- Stephensons

Lorenzo was fantastic!!! I expected to need a new opener and top panel for our garage door. Lorenzo fixed the opener and put a bracket on the panel that was breaking. He could have charged us a lot more but he did what needed to be done and didn’t charge us for unnecessary equipment. I appreciate a company that doesn’t gouge you because I don’t know any better. I will always use this company and want to give a BIG kudos to Lorenzo. He was curtious and prompt. Highly recommended

- Ian Elder

Though I am satisfied with the work, the charges were outrageous. I trusted Percision to fairly charge for the parts but after getting the work done and doing the research, the charges were 10x more for some parts replaced. As an example, you can buy garage door rollers from Amazon or Home Depot for ~$30 for a pack of 10 and Precision charges were $311. I now wish, I should have not requested to change the rollers and done it myself which would have saved a lot of dollars.

- Shan Choudhury

First time customer. Was completely satisfied with the work performed today. Our tech Mr. Phillip Nguyen arrived on time and wasted no time in affecting the repairs to our door, He took the time to answer my questions and offered his recommendations on future maintenance. Phillip was friendly and in my opinion a excellent representative for your company. I will use you services again when and if necessary.

- Robert Eisberg

Phillip called to give us an approximate time of arrival and was actually here earlier, which was nice. He was very professional, knowledgeable and polite. He corrected the problem, that was actually caused by my wife. We would certainly recommend him and your company for any garage door needs.

- Bill

James is fantastic. He explained everything then took the time to give me 3 options and explained each in detail. He did an incredible job and left the garage cleaner than when he started. I highly recommend this company! Thank you!

- Gene Stoegbauer

We had a broken spring and they came out same day. The technician went over all the work in the estimate, completed the work within an hour, and left the door running smoother than it had in years. Really great job.

- Jerry Shaver

I was very pleased with the service I received from Joel. He was very professional. He completed the job in the time he estimated. Thank you Joel for a job well done.

- Diane Esrick

Excellent service, came out within hours of calling. The service technician, Lorenzo, was knowledgeable, very pleasant, repaired the door opener, gave information for future anticipated door repairs. The price that was charged seemed reasonable. A very good experience, would highly recommend this company.

- Marilyn Quinn

123.00 for less than 5 minutes—he pushed the reset button on the garage door opener.

- Donna Sorensen

Travis B notified us of eta. Professional. Did replacement of rubber seal for bottom of garage door efficiently. Could not fix the blinking garage door eye sensor but was upfront with recommendations and estimated cost for future needed repairs for garage door. Would call him back for future services. Thank you Travis

- Chris M

This is the second time we’ve used the company to fix our garage door. Each time there were different issues and they worked really well, very professionally, and the end result was a well working door. Each repair person has been friendly, professional, and knowledgeable.

- Marianne Campbell & George Mazzotta

We were not sure if our garage door could be repaired as it was damaged some time ago and was now having great difficulty opening and closing. Our technician - Brandon Taylor was very professional and immediately diagnosed several problems. We were happily impressed that he had everything necessary for the repair in his truck!! He repaired it for us on the spot and did a great job!! It's once again working fine!!

- Charles & Shirley Keller

Very professional and efficient work. I had an old garage door (probably from the 1950's) with a broken spring. The technician had the replacement parts in his truck and within an hour the door was fixed (the same day I called!).

- Gabriel Beccar

Very good service..I was told repair person would be at my home between 12-4 and he came at 10:30 a.m. Job took him about 45 minutes...Thank you

- Dolores Totman

the tech was awesome did a great job explain the problem and resolved the issue

- Alicia Broussard

Travis was exceptional! Very professional, problem-solver and nice guy!

- Sophie Mcneil

Excellent service! Mario and Antonio called beforehand to let me know they were coming, showed at the promised time, quickly analyzed the problem with my garage door opener, answered all my questions and presented me with the options, then promptly did the work well. Extremely satisfied customer!

- Ken Cheitlin

Brandon Taylor: Fast paced, efficient. Friendly

- Wayne Simpson

Tarvis was excellent. He explained all the options clearly and performed the work under the estimated time. He was very neat and prompt and did an excellent job.

- Frank H.

The service I experienced from Precision Overhead Garage Door was as good as service can be. I called for an estimate and got the estimate in same day and in same day a major modification and door system rebuild. Paul the Service person delivered customer service as a high level expert by estimating and installation performance. I am a Facility manager and highly knowledgeable on vendor and service delivery. Precision Overhead Door perhaps is grouped Best In Class. This will be my garage door service vendor.

- David Knight

Our new door is amazing, it’s so quiet and beautiful. The new opener changed the entire way we can use the space near the door. The installer was very good and did really nice work. We are very pleased with the whole experience.

- Carl Blake

Precision Doors is a very professional company in all respects. Beginning with Al our Rep. to Tina in the office to Moises who was our installer. The door was installed in about 2 hours. It looks and works perfectly. Thanks to all!

- Jim Willits

This morning we had our old garage door opener assessed and ultimately replaced. Travis and his apprentice did a thorough job with evaluation of garage door as well as opener. As it turned out we needed new springs and rollers, as well as new cable. Additionally we opted to change out the existing opener to a new cable driven, video enabled, wifi model. Travis gave us various options to consider as well as pros and cons to each. The old system was removed, new springs and hardware installed, and the new opener programed. Total time was about 3 hours, as was initially communicated. This is the second time that I have used Precision Garage Door and we are completely satisfied with their timely response, on-time appointment and great attitude.

- Jerry Abercrombie

Sheridan Abad was superb. Very accomplished and very responsible. Did the major work very quickly and competently. Couldn't ask for better service.

- Beth Burnside

Travis was exceptional repairman, came early and finished early. He’s very professional and courteous. Highly recommended him for any garage door challenge.

- Sharon Brandford

Sheridan installed my new spring and motor. He explained what the issue was, walked me through what was needed. A true professional at what he does. The cost is up there but what isn’t these days. My garage door works flawlessly and has a built in camera that I didn’t even know till Sheridan pointed it out. Thank you Sheridan, you definitely make Precision stand out from the rest.

- Carlos Selva

Sheridan was wonderful in explaining what was wrong with my door and what was needed to fix it and approx how long it would take. He also called to say he could be at my house in 20 minutes … very imoressed

- Joan Hardwick

The people are extremely responsive and competent. Excellent organization.

- Charles Long