Garage Door Repair Reviews in East Bay (Page 35)

Great Company, Great Service - Technician Rodney was fantastic !!! - I would reccomend this company highly

- Bruce Bentley

The lady setting up the appointment was very professional. They were able to come out within 3 to 4 hours of my calling. Carlos was our technician. He was professional, courteous and went above and beyond what was expected of him. As far as I'm concerned, I'd like him to be the one to help us everytime. I almost stopped using Precision and am glad I didn't change. I have been using your company for decades. Seems like the pricing is really high, but so was the quality service.

- Elaine Antonich

I'm a returning customer and once again received excellent quality service. Sheridan, the tech, was polite, efficient, and knowledgeable, educating me a bit on how the door works. I will continue to be a regular customer--not that I need service that often.

- Karen Thomas

We reached out to Precision because our 4 y.o. garage door opener was making a strange clicking sound. We were amazed that they had same day availability! Rodney, the technician arrived within the arrival window and preceded to diagnose the situation. Long story short, there was dangerous wear from an overly tight drive belt, track misalignment, and poorly balanced spring that could have seriously injured someone had the parts failed. Rodney was incredibly methodical, attentive to detail and communicated very clearly what he was seeing, what our options were and how much it would cost. He spent the time to make sure the job was done well and that there would be no need for a callback. Would highly recommend Precision for anyone repairing or replacing a garage door!

- Thomas Rosenberg

very helpfull and courtious.

- Marion Jones

I have used the service before and was happy with the service. Jose Brizuela did an excellent job. He found the issue, fixed it and lubed the chains.

- Vance Snyder

He was knowledgeable and helpful. He came in time and learned a lot from him. He was courteous and friendly.

- David Macias

I want to tell you that the man you sent to work on my garage door was one of the most courteous and professional person that I have encountered in a long time. For your records - his name is Salvador. If and when I know of anyone that needs help with their garage door, I will certainly recommend your company.

- Joy Monroe

Sheridan Abad came in a timely manner and helped me with repairing my garage door. He was professional and efficient.

- Cor Uy

Rodney Farmer was an excellent Technician. The first thing he did was call me letting me know how soon he would arrive. On his arrive he was thorough about what he was going to do, to get the garage door working again. ALL THANKS GOING TO HIM!!!!

- Deborah Britt

The technician was very prompt and professional and he was able to fix our garage door in a very timely manner. Would definitely recommend Precision to family and friends.

- Michael Allen

Same day service!!! Carlos, the technician was excellent and walked me through the entire process while giving me options. We were not prepared to replace the door as waiting for our exterior paint job to be completed but will certainly use PGD again! Happy client! Donna

- Donna Elliott

Precision came right on time and evaluated the situation and changed all the necessary parts and got the job done in a few hours. Very reliable and fast.

- Cynthia Gee

Carlos the technician replaced my motor on my garage door. Excellent, professional, and knowledgeable service. Great service. Thank you

- Della Lorenzetti

Great experience. I had a broken spring and called Precision, someone answered took my information and 3 hours later, James arrived. He gave me a quote and an hour later he finished replacing both springs and upgraded my old rollers. My garage door never worked or sounded better! Professional, on time and quality work. Couldn’t be happier with the service.

- Bill Oneill

The Tech showed up on time and was took care of the problem right away. He also provided options for future potential problems. Should I ever need service on my garage door again I will most certainly call Precision Garage Door.

- Barry Stallard

I was very pleased with the quality of work performed by Sheridan Abad. He explained everything to me as well as showed me my old parts and compared them to the new ones he put on my door. I would recommend him to my clients and friends. Thank you Precision Door Company for having such a good employee as Sheridan Abad. Gretchen

- Gretchen Bryce

A couple of weeks back our garage door would not shut properly and one of the rollers came off the track. It was late afternoon. But, Precision came through for us. Our technician, Rodney was awesome! He explained the issues with our door. He offered friendly advice and suggestions. He wasn't trying to upsell on unneeded repairs. He was kind and professional. Rodney spent several hours replacing outdated parts and explained the function of the new opener. We were so happy with the service and repairs! We really appreciate Precision Garage Door Service and highly, highly recommend them!!

- Terry & Carole R.

Rodney was excellent. He was on time, professional and explained everything in a way that we could understand. He was fast and efficient and very respectful. I feel very comfortable with Garage Door Precision and will definitely refer them to family and friends.

- Hoda Saki

Our service technician Patrick showed up exactly when he said he would and was incredibly professional. He clearly explained our options and quickly went to work repairing our garage door. I particularly appreciate the efforts he took to protect the cherished classic car we keep in our garage. This is the best customer experience we've had in a while -- totally recommended!

- Kevin Heard

I received a call from the Technician 30 min before his arrival as promised. He was courteous and knowledgeable. However the cost for this work, a Garage Door equipment replacement was 5x more than expected. I declined to have them do the work.

- Richard Ryan

My garage door became slightly unhinged. I called for help and was scheduled for mid morning. When Travis arrived it just took a few minutes to assess my problem and give me an estimate. I was shocked when he asked if I wanted done today! Within a couple of hours, my garage door acted like new!

- Marvin Cope

Our technicial Rodney was prompt, thorough, honest and friendly. He did a great job explaining all options with costs which made our decision on what to do easy. Rodney also followed up with some basic training on our new install. Very happy with the end result as our garage was left clean and our garage door is humming !

- Wilken Louie

Mario called before arrival. Arrived on time and took time to listen to my concerns and questions. He went right to work repairing our door and recommending upgrades that will lengthen the performance and life of our door and motor. He is a excellent employee and an asset to your business. I will highly recommend him to all my neighbors and friends.

- Michael Finney

Carlos was friendly, professional and gave me options for my garage door repair/replacement. Based on the damage, I am purchasing a new door. I really appreciated the Precision came out the same day, since I could close the garage door after it got jammed. Thank you so much for such great service. I highly recommend Precision.

- Lida Cavalieri

Can’t recommend this company more! Called them at 1am to book an appointment the same day. The service rep on the phone and the tech that came out was awesome. Paulino and Chris were friendly and experts at their craft. We operate our business out of our garage and our cable system broke causing us to shut down for maintenance. They showed up, diagnosed the problem, and repaired it within 45 minutes. Great experience and highly recommended!

- Brandon Westeren

We called and were able to have someone come out in the hour. They addressed the problem and were able to fix everything immediately. Very professional and efficient.

- Kim Hamill

Excellent customer service. It was explained to me what was needed, options and cost. After installation technician made sure to answer all questions l had. I feel so much better knowing my home is secure.

- Edm

Very professional and quick response. I had my spring and hardware replaced and its like a brand new door.

- Mike Giovannetti

Travis was absolutely incredible. I had been putting off dealing with my garage door system for a long time and it finally just gave us so much trouble that we had to do something. I booked an appointment online with Precision. Travis let me know by phone and text when he would arrive, which was exactly within the time given. He took a lot of time to review the situation and go over it with me. I figured I'd have to make another appointment to implement the fixes he recommended but he said he had everything he needed, including a new motor (!), with him and could do it now. He spent the next hours painstakingly putting the new system in place and then walked me through all the things I needed to know. Travis was a true professional in every sense of the word and did a fantastic job. I'd recommend him and Precision wholeheartedly. Thank you!

- Janet