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Garage Door Repair Reviews in East Bay (Page 35)
Precision Garage Door of East Bayhas received 3256 reviews, averaging 4.86 Stars:
Castro Valley, CA
Martinez, CA
Patrick did an amazing job! He was very thorough in his initial inspection after I told him about the problems I had with the door. He completed the work quickly and my garage door is working once again. Once he was done, he went over the issues that were present before and also gave me tips on regular maintenance to keep the door working well.
- Donn Matsuzaki
Pleasant Hill, CA
Precision garage door came out the very next day. Travis was friendly, knowledgeable, and efficient. He diagnosed our needs immediately, and helped us to decide what needed to be replaced. The work was done within an hour or so. I highly recommend Precision garage door company for any and all repairs, replacements or whatever you may need.
- Heidi Riddle
Danville, CA
Travis was professional, courteous and helpful. He did a great job fixing the garage door and helped me with programming. It’s so quiet. Thank you!
- Teresa Sposito
Fremont, CA
Nate Lapidez did an excellent job. Was honest, professional, pleasant to talk to and he made sure the job was done right.
- Carol I
Walnut Creek, CA
Called Contra Costa Door (original installer) to fix broken spring on 25 year old garage door. To my surprise I was connected to Precision Garage Door. The person I talked to set up a convenient time for me to have a technician repair my door. Approximately 20 minutes before my appointment, Carlos called me and told me that he was on his way. When he arrived (on time!) he scoped out the problems and explained to me the what repairs were needed and different options for repair/service and a separate cost estimate for each option. I chose the service that I wanted and within an hour or so, the job was completed and done right! Thanks to Carlos for his skills and his professionalism. Carlos was very courteous and represents Precision well. Good work ain't cheap, but cheap work ain't always good. Carlos did good work!
- J Jackson
Fremont, CA
Appreciate the detailing provided to me for my garage door repair.
- JM
Pleasanton, CA
Hi Everyone, yesterday afternoon my garage door opener motor stated smoking! Lucky i was there to unplug it ! I called Precision garage door and they gave me options when they could come out the next day! i chose a time and Rodney called and showed up right on schedule ! may i ad with a fantastic smile and attitude! he gave me several replacement options and and i chose the one that best fit my budget! After install he went above and beyond making my door better than it ever was! five star review and a great big thanks to Mr. Rodney Farmer and Precision garage door!
- Lenard Caffey
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Service Technician Team: Rodney Farmer
Oakley, CA
Travis did an outstanding job. He quickly diagnosed the issue, and had the parts on his truck for the repair. In no time flat he was able to take the old motor out, and install the new one. 10/10 I would have him over to assist again. Thank you Travis!!!
- Damon Carter
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Service Technician Team: Travis Behn
Hayward, CA
Rodney was very precise, courteous and focused. He was very professional. The issue was fixed and with precision. Thank you Rodney
- The social and academic mom
Oakley, CA
My technician, Carlos was amazing. Got straight to work, provided, straightforward explanations and completed the job in a timely fashion. Highly recommended
- Jason Patterson
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Service Technician Team: Carlos Larios
Walnut Creek, CA
It feels like this company is practicing the price grabbing or bait/switch. When I called, the office person only informed the service charge of 69.95. When the technician came, there was a minimal labor cost of 89.95 in addition to the service charge. I called the office and only got pushed back saying the office does not know the labor cost and it will ONLY be determined by the technician. Surprising, surprising....
- Ronald Wolberg
San Ramon, CA
Precision technician immediately knew the solution to a problem another door company billed me for an hours work without resolving the issue. Definitely will not use anyone other than Precision going forward.
- Robert May
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Service Technician Team: Travis Behn
Clayton, CA
Your technician was knowledgeable, competent, careful, and friendly. It was a pleasure to work with him.
- Louise Wall
Walnut Creek, CA
Patrick was fantastic! Everything went smooth, it works perfect and I could not be happier.
- Charlene Lenk
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Service Technician Team: Patrick Leahy
Livermore, CA
Great Company, Great Service - Technician Rodney was fantastic !!! - I would reccomend this company highly
- Bruce Bentley
Antioch, CA
The lady setting up the appointment was very professional. They were able to come out within 3 to 4 hours of my calling. Carlos was our technician. He was professional, courteous and went above and beyond what was expected of him. As far as I'm concerned, I'd like him to be the one to help us everytime. I almost stopped using Precision and am glad I didn't change. I have been using your company for decades. Seems like the pricing is really high, but so was the quality service.
- Elaine Antonich
Lafayette, CA
I'm a returning customer and once again received excellent quality service. Sheridan, the tech, was polite, efficient, and knowledgeable, educating me a bit on how the door works. I will continue to be a regular customer--not that I need service that often.
- Karen Thomas
Oakland, CA
We reached out to Precision because our 4 y.o. garage door opener was making a strange clicking sound. We were amazed that they had same day availability! Rodney, the technician arrived within the arrival window and preceded to diagnose the situation. Long story short, there was dangerous wear from an overly tight drive belt, track misalignment, and poorly balanced spring that could have seriously injured someone had the parts failed. Rodney was incredibly methodical, attentive to detail and communicated very clearly what he was seeing, what our options were and how much it would cost. He spent the time to make sure the job was done well and that there would be no need for a callback. Would highly recommend Precision for anyone repairing or replacing a garage door!
- Thomas Rosenberg
Livermore, CA
very helpfull and courtious.
- Marion Jones
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Service Technician Team: Patrick Leahy
Hayward, CA
I have used the service before and was happy with the service. Jose Brizuela did an excellent job. He found the issue, fixed it and lubed the chains.
- Vance Snyder
Hercules, CA
He was knowledgeable and helpful. He came in time and learned a lot from him. He was courteous and friendly.
- David Macias
Walnut Creek, CA
I want to tell you that the man you sent to work on my garage door was one of the most courteous and professional person that I have encountered in a long time. For your records - his name is Salvador. If and when I know of anyone that needs help with their garage door, I will certainly recommend your company.
- Joy Monroe
Alameda, CA
Sheridan Abad came in a timely manner and helped me with repairing my garage door. He was professional and efficient.
- Cor Uy
Oakland, CA
Rodney Farmer was an excellent Technician. The first thing he did was call me letting me know how soon he would arrive. On his arrive he was thorough about what he was going to do, to get the garage door working again. ALL THANKS GOING TO HIM!!!!
- Deborah Britt
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Service Technician Team: Rodney Farmer
El Sobrante, CA
The technician was very prompt and professional and he was able to fix our garage door in a very timely manner. Would definitely recommend Precision to family and friends.
- Michael Allen
Lafayette, CA
Same day service!!! Carlos, the technician was excellent and walked me through the entire process while giving me options. We were not prepared to replace the door as waiting for our exterior paint job to be completed but will certainly use PGD again! Happy client! Donna
- Donna Elliott
Livermore, CA
Precision came right on time and evaluated the situation and changed all the necessary parts and got the job done in a few hours. Very reliable and fast.
- Cynthia Gee
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Service Technician Team: Mario Mojica
Antioch, CA
Carlos the technician replaced my motor on my garage door. Excellent, professional, and knowledgeable service. Great service. Thank you
- Della Lorenzetti
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Walnut Creek, CA
Great experience. I had a broken spring and called Precision, someone answered took my information and 3 hours later, James arrived. He gave me a quote and an hour later he finished replacing both springs and upgraded my old rollers. My garage door never worked or sounded better! Professional, on time and quality work. Couldn’t be happier with the service.
- Bill Oneill
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Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Carlos was excellent. I believe he thought he was walking into a quick 30-minute job because he was only there to correct an issue left by a rodent control company. When he arrived he saw the extent of the work needed and immediately let me know what was going to happen to make the door work properly. he didn't have all the parts so he took a quick trip to pick them up. Knowing I needed to get the garage door functioning as soon as possible, he worked until 7:00 pm. The door works great now Excellent Job!
- Max Martin