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Garage Door Repair Reviews in East Bay (Page 71)
Precision Garage Door of East Bayhas received 3253 reviews, averaging 4.86 Stars:
Pittsburg, CA
Service Provided:
Product:
Service Technician Team: Mario Mojica
Castro Valley, CA
Precision is a rip-off. Some JACK-ASS came out to my house and tried to sell me a whole brand new garage door for $5,000 and all I needed was 2 Springs. They try to sell me 2 springs for $619 I told the guy to get the hell out of here. I called another garage company called ALL BAY garage doors. They are the nicest people around and only charged me, 295.00. So Precision go rip somebody else you're not going to rip me off. Jim Martin, Castro Valley, California.
- Jim Martin
Castro Valley, CA
Ok...I give these gusy 5 stars....good phone when you first call in, very professional, excellent appointment setting, and the the person that showed up knew his stuff. Problem solved. John was my service tech..great guy. Thanks P.S. I called Sunday AM.....they were here by 5PM Sunday....springs, rollers replaced...door works great.
- Paul Gordon
Product:
Brentwood, CA
Precision was very professional and prompt in their response to my call. The technician ( Jerry Parker) called with an arrival time and showed up right on time. We talked about our options and decided on the best solutions for our repairs. Jerry had all the parts on his truck and went right to work on the install. Couldn't be happier.
- Dale Moscrop
Product:
El Cerrito, CA
The person that did the repair (Jim) was professional, efficient, and thorough. He did the repair, checked the other components of the door and - to my relief, the door was again functional. I will happily call Precision again if there is any future problem. The people in the office were also very helpful.
- Marilyn Jensen
Walnut Creek, CA
When you have a broken garage door look no further for assistance! The service team beginning with call in, appointment scheduling and most importantly, on time arrival all serves to support my five star rating. The service tech, Mario, was very helpful and consultative as the door was inspected. I give him high marks for customer service AND job knowledge.
- Terry
Brentwood, CA
Sheridan did an excellent job in explaining the issues and in repairing my garage door. I highly recommend him.
- Michael Monahan
Danville, CA
on time..courteous and efficient workman..explained options and reasons for the repair work required..
- Al Rosso
Moraga, CA
Mario was great. Courteous, knowledgeable, knew exactly what I was asking for (latest tech) and installed it the same day. It could not have been better. 5 stars!
- Carlton Robinson
Antioch, CA
Great service prompt and friendly thanks great job
- Mike Aiello
Clayton, CA
After three different estimates I decided that this is not the company for me. Why not give me the best price first, instead of changing it after I said the first two estimates were too much? So I lost $50 and now have to get another company to come out. Not happy.
- Jon Rego
Hercules, CA
Gabriel was nice, professional and did a good job installing a new garage door opener. I gave Gabriel a copy of Market Place, a local magazine that publishes the names of local businesses. It would be a good idea for your company to advertise your business in this magazine. I hope you would get business from residents of Hercules area. Thanks, Santosh
- Santosh Sharma
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Door Installation Team : Gabriel Van Blake
Alamo, CA
The cost of the parts to repair the door were exorbitant. When I called to get estimate to replace the 2 springs - Precision Door was well, "right in there" so to speak. After all the other "suggested parts/repairs" were added in, the price went from a potential $549.95 to the final bill of $1,527.42. I used the service based on reviews from Yelp and others. When the repair person suggests he installs some other parts based on safety, I said ok. Basically, I was in no position because I needed to to have the door fixed and operating for obvious reasons. The price of ALL THE PARTS, which can all be purchased for pennies on the dollar feels like extortion. I paid 29.12 per 4" roller. I can buy one box of rollers for that much. I paid $349.00 in rollers a task anyone with any mechanical ability can install and purchase from amazon. Not to mention the price of the cables and bearing plates. BTW the installer told me he didn't include the price of labor in his estimate....OUCH, now it really hurts. Very disappointed in the sales technique of "I'm here and this should be done for safety" not to mentioned we mark up the prices on parts so much we can make more money on you than a new advertised door on this web page!! When the tech started to tell me about replacing my opener with a new one for safety reasons - I said please no thank you! Then he was looking at the sticker on the unit and told me it was built in 2009 and will only last another month to a year?? Yes - he jumped from one month to one year.... Take a look at the bill of which I paid in full. I will not recommend your company to anyone. Signed, Frustrated
- Greg Dillingham
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Service Technician Team: Sheridan Abad
Danville, CA
Sheridan repaired a dented garage door and replaced several old parts in 1.25 hr. He responded on the same day in the time promised. Very good job! friendly and fast!
- Gerard Hatheway
Concord, CA
Since I couldn't open my garage door and get my car out the ad in the yellow pages said" will fix it today"....the service came in an hour and was efficient and friendly and repaired the broken spring.
- Dolores Totman
Pittsburg, CA
Excellent worker excellent work !
- Alfonzo Nelson
Product:
San Ramon, CA
Very good service. James W. was the service tech that came out. He was professional, explained what I needed and worked in a professional manor. I will use them again, if needed and will have no problem referring them to my clients. Being in Real Estate, it is important to know reliable, honest vendors. L. Almini, San Ramon
- Linda Almini
Pittsburg, CA
Sheridan was terrific! Knowledgeable, professional and efficient. We can’t even hear the new door opener!!
- Harvey Benstein
Danville, CA
Timely arrival. Mario knew how to solve my problems which was two missing garage door openers. Sync’d two new ones and helped me add to my new car opener buttons. He did a great job!
- John Minney
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Service Technician Team: Mario Mojica
Alamo, CA
The pricing was just too high so we got a second opinion and it was over $150 less for the same work. I also was not told that there would be a charge for just coming out.
- Kareema Young
Richmond, CA
We received excellent same day service to repair a broken tension spring. Sheridan explained the work needed, gave us an estimate finished the work a little over an hour. We're very happy.
- Jon Sutinen
Danville, CA
First of all the Tech Jerry Parker was very knowledgable and professional. He gave me several tips on maintenance of my door. I will say that your pricing is quite a bit higher than most quotes I received but overall I was very happy with your service.
- Ed Grondona
Product:
Berkeley, CA
When I called someone answered right away and scheduled my appointment the same day. The service was completed on the same day as well. The problem was explained clearly and the work completely fixed the problem.
- Claudine Gopalan
Product:
Pittsburg, CA
My wife was home she was very satisfied with the service and the tect xplained why the door broke..its an excellent door.
- Juan Ortiz
Castro Valley, CA
Jerry did a great job explaining what was wrong with the door and fixing the problem. I will definitely use them again.
- Mike Merithew
San Ramon, CA
Great! 5
- Young Song
Product:
Berkeley, CA
Friendly and expert service. Highly recommended.
- John Bischoff
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Door Installation Team : Gabriel Van Blake
Pleasant Hill, CA
Very fast and responsive service.
- Wayne Simpson
Martinez, CA
Mario ?ít a good job ! Excellent ! Thank You so much!
- Nam Nguyen
Hercules, CA
Jerry Park is excellent and informative. He did a great job. We are very pleased with our garage door is functioning again and thank you for being there for us as well. Regards.
- Sun Ear
Product:
Licenses
Contractor License#979078
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Our spring broke this morning. Our door is only 5 years old. We got a same day appointment. Mario was our tech and he did a GREAT job!!! Professional and very helpful
- Lonnie Ellis