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about Precision Garage Door in:
Walnut Creek/680 Corridor Area, CA
Precision Garage Door of East Bayhas received 663 reviews, averaging 4.82 Stars:
Danville, CA
Service Provided:
Product:
Service Technician Team: Mario Mojica
Alamo, CA
The pricing was just too high so we got a second opinion and it was over $150 less for the same work. I also was not told that there would be a charge for just coming out.
- Kareema Young
Danville, CA
First of all the Tech Jerry Parker was very knowledgable and professional. He gave me several tips on maintenance of my door. I will say that your pricing is quite a bit higher than most quotes I received but overall I was very happy with your service.
- Ed Grondona
Product:
San Ramon, CA
Great! 5
- Young Song
Product:
Pleasant Hill, CA
Very fast and responsive service.
- Wayne Simpson
Martinez, CA
Mario ?ít a good job ! Excellent ! Thank You so much!
- Nam Nguyen
Walnut Creek, CA
The service was great and friendly. Explained clearly what happened and how he was going to repair.
- Bijan Ahmadzadeh
Product:
Walnut Creek, CA
Excellent. Came, Fixed, patient with my questions etc
- Lawrence Weil
San Ramon, CA
The time slot I was given was 9 - 1. Mario called me around noon to say he was running late and he would arrive in about an hour and a half. When I told him I couldn't be there at that time, he accommodated me and returned soon after I returned home. He called me about 20 minutes before he arrived to let me know he was coming. He sorted out the problem quickly and also noted one of the wires connecting the sensor was bad. He repaired the wiring and "tuned" the opener. He was quick, neat and very apologetic that he was late. I was very happy with the service.
- Justine Pawlak
San Ramon, CA
Upon further research, I am convinced that I was overcharged for the work done for my garage door repair. Yes, I did agree to the repair prior to work being done. However, research leads me to believe that the work should have cost $400 - $450 based on estimates received after I became concerned about the total charge. Parts (FMV) est. $40 - $60 (2 coils), $45 - $60 (3 bearings) and $20 (1 hinge). Estimate $140 parts leaving $441.06 that I paid for labor of one hour, travel and overhead. NOTE that James did a great job, he was polite, considerate and very professional.
- Howard Goldsmith
Product:
Walnut Creek, CA
Our time slot was between 8-12. Mario called me around 9:15 to let me know that he would be arriving between 9:40-9:50. I think he arrived at 9:41. I showed him what I thought was the issue with the reason the garage door was not working (a broken hinge) but he was able to easily see that the spring had broken in half. He told me what needed to be done and gave me an estimate. He completed the work in about 30 minutes. I was very pleased with the communication, the quickness of the repairs and the professionalism that Mario displayed. I will recommend Precision to family, friends and co-workers.
- Emily Graham
Service Provided:
Product:
Service Technician Team: Mario Mojica
Concord, CA
The door is now ins in excellent working order. thank you very much. It should last for another ten (10) years.
- Ron Whaley
Product:
Service Technician Team: Paulino M
Clayton, CA
True professionals. Showed up when scheduled. Installers were cheerful and competent. New door and opener work perfectly and MUCH quieter. Highly recommend.
- Allen Schepp
Product:
Concord, CA
Your representative Mario is a true professional young man. He evaluated the problem with the garage door and clearly explained options. We agreed on the work to be done and he completed the work in a timely fashion. He is the man!
- Nick Priest
San Ramon, CA
*****
- Linda Ahmad
Concord, CA
Hazel did a great job and fix my door to work perfectly thank you very much Jerry
- Jerry Garcia
Danville, CA
5 Stars Mario was absolutely the best! I needed emergency repair and he came to my home on Saturday at 8am. He was professional and efficient-great service. You should be very proud of such a fine representative of your company.
- Danville Resident
Danville, CA
I am not happy with this service. Appointment was scheduled for the hours of 10-2. Paulinho showed up at 1:15 without calling first and just honked his horn He looked at the door and said “what did you do? He said it would be easy to fix and would cost $475 to get it to work or $1100 to do it right. He could not explain what he would to do to fix it. I need it to work so told him to fix it for the $475 price which by then was now $425. He fixed it in 20 minutes. $425 is a ridiculously high price for 20 minutes of work. I will not use this company again
- Unsatisfied Customer
San Ramon, CA
Haziel who came to our property and fix a broken spring was awesome... He was efficient and communicated on what he was doing. Haziel was a STAR!!!
- Dan Pearson
Product:
Walnut Creek, CA
James was friendly and professional. He called and gave me a heads up before arriving and completed the job very efficiently. He explained what was wrong with my door. He did a great job!! Thanks
- Bijan Ahmadzadeh
Concord, CA
The service I received was excellent. Both customer service and Haziel were knowledgeable. Haziel called me prior to his arrival, and came to my house on time. He worked steadily while here, and the installation of the garage door opener appears to be well done. All was accomplished with care and professionalism. I’m very satisfied.
- Sheri Grosjean
Product:
Martinez, CA
Gabriel was amazing. I can not express how impressed I am with the level of service and professionalism he displayed. I would reccomend Precision Door to anyone!
- Steven Ogbonna
Concord, CA
it took 2 min to fix my garage door i paid $138.00 i think it is way too much $50.00 for the visit and the $58.00 for 2 min repair.
- Hilda Tejirian
Walnut Creek, CA
Great service...the technician Josh Kinder was awesome...did a fantastic job, and explained everything...very professional...I would highly recommend him.
- Nathan Keilman
Product:
Martinez, CA
James came as advertiser. Secured the door which almost self-destructed, and sold us a new door. The old one was not reparable. I would higly recommend him and the Precision Door co.
- Ed Bumgarner
Product:
Clayton, CA
Precision is great! They were able to come out very quickly to repair the garage door. I didn't want to have to park our cars outside for a few days waiting for the garage door repair person. The person I spoke to over the phone when I called to make an appointment was very nice and knew her business. She said that someone would be out later that day and he was. Precision's repairman was Blake and he was very friendly, very knowledgeable, and very fast. He saw the problem very quickly, gave me an estimate, said it would take an hour. it took about 50 minutes. Besides fixing the problem, he also inspected the door and all its parts to be sure everything was OK. I am very happy with Precision and their staff.
- Dennis Thomson
Danville, CA
I had called Precision Garage Door in Southern California to replace my mother’s door opener. The installer did a very good job so I called Precision here to replace my door and door opener. The technicians were professional, knowledgeable, prompt and completed the entire job in two hours. I will recommend Precision Door to my neighbors.
- Jerry Kaake
Product:
Walnut Creek, CA
Our garage door stopped opening; with our car inside and on a work day. I called several companies but only Precision committed to same day service. I called at about 11:00am. The technician was scheduled for noon-2:00pm! Josh Kinder and his colleague arrived well within that window. Very friendly and polite guys. Great sense of humor. Josh told me what he was going to inspect and why; and what might need replacing. He was methodical, explained what had to be done, what he recommended should be done, and what ought be done "at some point if" if not now. With a 25 year old door it was time for the full Monty. And so it was. 5 Stars! Why? Everyone was polite from the person who scheduled the visit to John and his colleague. They explained what was wrong, what needed to be done and why, what it would cost, and did the job after I agreed. Efficient, thorough, and tidy. They checked the garage floor for anything that might have been left behind; nuts, bolts, screws etc. Other than the fact that the door now works, you wouldn't know they had been there for. Well done Josh and Co., and thanks Precision. ARB.
- Alan Bailey
Product:
Walnut Creek, CA
James, the person who came to fix the garage door is great! His attitude is tops, very polite and friendly! I highly recommend this company and James.
- Liede-Marie Haitsma
Martinez, CA
The first company I called to repair my door was the one that repaired it last time, but they were closed over the Labor day weekend. I called Precision next and was pleasantly surprised that they could come out same day. I thought every company was going to be closed. Technician Josh Kinder and his trainee Gabriel? were both very polite and friendly. Josh explained to me everything that needed to be done to fix my garage door as well as telling me about worst case scenario costs that may be discovered during the repair, which my garage door ended up not needing. I felt the entire job was done professionally and quickly. Josh even cleaned up smudge marks left behind on the door from the repair. I will definitely be calling Precision for any future garage door needs.
- Rick Mc.
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Timely arrival. Mario knew how to solve my problems which was two missing garage door openers. Sync’d two new ones and helped me add to my new car opener buttons. He did a great job!
- John Minney