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about Precision Garage Door in:
Hayward Area, CA
Precision Garage Door of East Bayhas received 252 reviews, averaging 4.78 Stars:
Hayward, CA
Service Provided:
Product:
Door Installation Team : Gabriel Van Blake
San Leandro, CA
I was extremely Pleased with the initial meeting with Al, he was patient while explaining the differences in insulation, and features between a belt and chain drive. He followed up afterwards and answered all my remaining questions. Armondo was my installer. He was prompt, courteous, maintained safety Covid protocol, and left the area spotless. I will recommend Precision to all my neighbors and friends.
- Janet Pulliam
San Lorenzo, CA
I would like to say very big Thank you to Precision garage door for coming out to fix my broken garage door. Called on Tuesday and they we're out to fix it the next day. Technician was courteous and friendly and explained everything in detail and price before any job was started. Thankyou Joel for your professionalism and getting the job done 2 thumbs up, will definitely be calling again if I have any garage door needs.
- Michael Lising
Product:
Castro Valley, CA
Beautiful new garage door & Great service!
- Nancy Weinmeister
Hayward, CA
Good and very good service. I am very happy that I called this company. Dr. I. G Nadaraja
- Gee Nabaraja
Product:
Hayward, CA
The springs from the garage door broke off. I knew I needed it to be replaced. Of course my mind went to who could do the job and at first I thought a garage door repair company but then i remember Precision. Your company has always delivered quality service and performance. So I picked up the phone and made an appt. Mario came and showed him the garage the springs he took care of it. Mario was informative and answer my questions. I feel very confident that if I ever needed any service with my garage door it will be with Precision
- Monica Hernandez
Service Provided:
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Service Technician Team: Mario Mojica
San Lorenzo, CA
Great Job! Very professional.
- Donna Wolfe
San Leandro, CA
Your customer service is excellent. The appointment scheduling was easy, Mario called me about 30 minutes before his arrival, diagnosed the problem, gave us a time estimate for the repairs, and actually completed the repairs in that time frame. He explained his work and what we could do on our own for maintenance. I was a little shocked on the cost of repairs, though, but I have faith that the work will last for many years to come. Communication via email was also efficient, by the way. Much appreciated.
- Allisen Asercion
San Lorenzo, CA
Joel was very professional . He explained everything and paired up the garage door opener with my car as I wanted.
- Marion Gaffney
Product:
Hayward, CA
Travis worked in my garage door. He was very professional and did a wonderful job. We're really happy with the job he did. Thank you
- Sandra Robles
Castro Valley, CA
I thought my garage door had a serious problem; however, Jonathan quickly determined that it was not. He offered to clean and lubricated the door track and rollers to assure continued smooth operation. He honestly advised that neither a new door nor extensive work was required. Thank you for such great service.
- Carol Atkinson
San Leandro, CA
You couldn’t asked for better customer service and incredible professional technicians. Everyone was friendly, helpful and knowledgeable. Thank you,
- Susan Terry
Hayward, CA
Job well done ! A very compete inspection of Garage door needs and costs of repairs , before beginning work . Door working much better at this time after cable adjustment and some bolts replaced . I was also given information and cost , if I later have more needs of repair , even a new garage door if needed. I , Highly recommend Precision garage door Service .
- Gene Wright
Hayward, CA
My recent experience with Precision was one of complete satisfaction. James was very professional, courteous and quite personable. He explained exactly what I needed to get my door moving again never pushing something that I didn't need. He was on time and got the work done in a timely matter. I already shared my satisfaction with my next door neighbor. Good job Precision Door!
- Steve
Castro Valley, CA
Had to have my garage door opener replaced, and I am so happy I went with this company!! Kyle was helpful, friendly, polite and explained everything clearly. Price was very reasonable. Will definitely use this company again in the future if ever needed!! Thanks Kyle!!
- Erin Altadona
Product:
Hayward, CA
$149 just to clean the side seals
- Jason Chan
Hi Mr. Chandra, I believe you left a review with your recent customer experience and had some concerns with the cost. I'd love to chat and see if we can help improve your experience. I called you last week, and left a VM, but since then I noticed another name tied to your review "Jason Chan". Not sure why. That all being said, please feel free to give me a call @ 510-785-9195 and we can resolve any issues you may have had with your bill. Thank you! Freddy Cespedes General Manager
Hayward, CA
I'll start off by stating that the service was excellent. Sheridan came on time and finished very quickly. Scheduling was o.k. (agent stated 4 - 8pm; email stated 9 -11am which was incorrect). Other than that the scheduling process was easy. I was taken aback by the cost of the parts! I do not mind paying double retail due to convenience and I understand the technician having to carry inventory on his truck but the cost of the parts was surprising.
- Chuck Ho
Hi Mr. Ho, Thank you for taking the time to speak with me. I'm glad to know that your customer experience improved after our chat. We appreciate you taking the time to reach out and give us the opportunity to make things right. Please let us know if we can be of any further help now or in the future. Also, please keep an eye out for a link that will allow you to update your customer experience if you feel it improved after our chat. Thanks again! Freddy Cespedes General Manager Precision Garage Door
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Hayward, CA
Timely availability; considerate call before arriving; Punctual Patience, comprehensive explanation of issue/s Experience, professional Highly recommending Thank you!
- Henny Chapnick
Product:
Castro Valley, CA
Phillip arrived on time and had called ahead as promised.Answered any questions I had and was very informative.Best of all he fixed the problem!! Highly recommend.
- Scott Erwen
Castro Valley, CA
total rip off . a waste of time. no discount as advertised ( one star ) $50. for no service. No install or anything done. Nothing
- Ed Locatelli
Hi Mr. Locatelli, Thanks again for taking the time to chat with me last week. I'm glad that your customer experience improved after our conversation. While difficult feedback is never easy, we appreciate you giving us the opportunity to make it right. Please let us know if we can help you in the future. Also, as discussed please keep an eye out for a review link that will allow you to update your experience. Regards, Freddy Cespedes General Manager Precision Garage Door
Hi I appreciate your call from Freddy (G.M.) I honestly didn't think company's cared anymore. I understand Freddy's feelings for his company. (A very good General Manager.) If or when I need another maintenance call or need a new motor, it will be to Precision Overhead Garage Door Service. Thank You. Edward Locatelli
Hayward, CA
Paul B. did an excellent job installing my new garage door opener. He was very helpful, knowledgeable, professional and provided excellent service!
- James S
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Hayward, CA
Repairman called 20 min. before service time to let me know he was on his way. He installed the new springs and opener with no problems. If I have another problem with my door I will call Precision Overhead Garage Door Service.
- Jack Walton
Service Provided:
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Service Technician Team: Sheridan Abad
Hayward, CA
We have been a loyal customer for many years. Travis came to our house, assessed the situation and installed a new garage door opener. The job was done in a very timely manner and Travis was very professional in his demeaner and knowledge of his work. Thank you very much. Ed & Linnette Davis
- Ed Davis
San Leandro, CA
I was so impressed with the service I received from the technician who came out. He was prompt, kind, professional, and understanding of our needs. We are selling this home, so needed just a repair. He did not try and push me into buying something I did not need, but took care of my problem effortlessly. I will highly recommend this company again.
- Frank Ortiz
Hayward, CA
Excellent professional service. Mario is awesome.
- Ruel Ostique
Service Provided:
Product:
Service Technician Team: Mario Mojica
Castro Valley, CA
I chose Precision because the previous company I used didn't have time and I needed it done now. Everyone at Precision ( picked from the Yellow Pages) because I really liked their ad and when I called they were very friendly and accommodating. So glad I made that choice because everything was doe to perfection I purchased whatever it took to complete the job.
- Barbara Nyc
Hayward, CA
First of all I want to thank the lady that I talked to on Friday evening. I did not get her name but she was very helpful, friendly and courteous. She was able to schedule an appointment the next day for me. Travis Behn was very professional and friendly and of course knowledgeable in explaining to me what the problem was! Very courteous and understanding to the situation that I was in. I explained to him what happened and he fixed it and also offered to service my garage! He replaces the rolls and did the lubricants on all hinges. It was quick and fast and he did a very good job. I thank him for the very good and efficient way he handled the job. Thank you for providing good service. Flyriver Visan
- Flyriver Visan
Castro Valley, CA
I’m very happy with Precision! Very on time, & great, nice looking door! Will be happy to refer all my friends!! Very Impressed!!!
- Jane Evans
Product:
Hayward, CA
Perfect, professional, fast, knowledgeable. ??
- Barbara Zimmerman
Product:
San Lorenzo, CA
Excellent job. Friendly knowledgeable.Mr Moises Reyes.
- Elizabeth Laquian
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Solomon and Gabriel were very professional and efficient. They installed 2 garage doors and 2 new garage door openers. The installation went seamlessly. We are very pleased with the service provided by the Precision Overhead Garage Door team.
- D T