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Lorenzo Baylas
Tech ID#: 91
Reviews: 6
Average: 4.50 stars

Lorenzo Baylas

Technician
Lorenzo Baylas has received 6 ReseƱas, reviews.averaging:
1 2 3 4 5

Lorenzo Baylas's Bio:

My name is Lorenzo, I'm Filipino. I moved to the states when I was 5 years old. I'm a very talkative person but could get very quiet at times. I love to cook and make people happy with my cooking so I hope I make you happy with my service here at Precision Garage Door!
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was fantastic!!! I expected to need a new opener and top panel for our garage door. Lorenzo fixed the opener and put a bracket on the panel that was breaking. He could have charged us a lot more but he did what needed to be done and didn’t charge us for unnecessary equipment. I appreciate a company that doesn’t gouge you because I don’t know any better. I will always use this company and want to give a BIG kudos to Lorenzo. He was curtious and prompt. Highly recommended
Ian Elder
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Excellent service, came out within hours of calling. The service technician, Lorenzo, was knowledgeable, very pleasant, repaired the door opener, gave information for future anticipated door repairs. The price that was charged seemed reasonable. A very good experience, would highly recommend this company.
Marilyn Quinn
Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I wasn't satisfied with the service, because the service person said he cannot look into the opener as it does not have battery backup. I insisted him to at least open and see and let me know what the issue was let alone fixing it. If I was asking to install a new opener and it didn't have battery backup that makes sense to not work on it, but to repair the existing one I was told it couldn't be done. Mine was detached garage, so it could have been given consideration without the battery backup model. The service visit was of no use and I paid $70 compared to the $49.95 advertised in the newspaper. When I called back to set an appointment to install a new opener that I purchased, I was told that 3rd party openers will not be installed and only the openers sold by precision garage door service will be installed. I didn't have a good experience. I selected your service based on a neighbor referral. They bought an opener and got it installed but for me that type of service was refused. Please provide the service worth the service charge.
Vimaladevi Rajakanthan
A Response from: Freddy Cespedes

Hi Mr. Rajakanthan, I'm sorry to hear about your customer experience. We like to have happy customers. If you would like to chat and see if we can improve on your initial customer experience please give me a call @ 510-785-9195. Ask for Freddy. While we do have certain policies regarding existing motors, our main priority is to have happy customers. So I'd love to be able to help and clarify a bit. Thank you, Freddy Cespedes General Manager Precision Garage Door

Service Provided:
Garage Door Opener Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

easy scheduling, on time, complete inspection, great job. Lorenzo did an awesome job!!
Steve Casey
Service Provided:
Broken Garage Door Spring Repair
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo was our service technician today. He called ahead, was on time, and walked us through the recommended service. He was very polite, professional, and solution AND customer focused. Repairs were made. He had the parts and time blocked out to complete it all. We appreciated his service and highly recommended this company AND Lorenzo! Thank you!
Daniel Dias
Service Provided:
Garage Door Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Lorenzo did a great job diagnosing our opener problems, fixing them, doing basic maintenance, and identifying potential problems without inappropriate sales pressure. He even found a way to avoid unnecessary expenses! I am pleased I selected Precision, an East Bay located service, for this job.
Brian Mayall
Service Provided:
Garage Door Opener Repair