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about Precision Garage Door in:
Hayward, CA
Precision Garage Door of East Bayhas received 115 reviews, averaging 4.79 Stars:
Hayward, CA
Product:
Service Technician Team: Mario Mojica
Hayward, CA
Travis worked in my garage door. He was very professional and did a wonderful job. We're really happy with the job he did. Thank you
- Sandra Robles
Hayward, CA
Job well done ! A very compete inspection of Garage door needs and costs of repairs , before beginning work . Door working much better at this time after cable adjustment and some bolts replaced . I was also given information and cost , if I later have more needs of repair , even a new garage door if needed. I , Highly recommend Precision garage door Service .
- Gene Wright
Hayward, CA
My recent experience with Precision was one of complete satisfaction. James was very professional, courteous and quite personable. He explained exactly what I needed to get my door moving again never pushing something that I didn't need. He was on time and got the work done in a timely matter. I already shared my satisfaction with my next door neighbor. Good job Precision Door!
- Steve
Hayward, CA
$149 just to clean the side seals
- Jason Chan
Hi Mr. Chandra, I believe you left a review with your recent customer experience and had some concerns with the cost. I'd love to chat and see if we can help improve your experience. I called you last week, and left a VM, but since then I noticed another name tied to your review "Jason Chan". Not sure why. That all being said, please feel free to give me a call @ 510-785-9195 and we can resolve any issues you may have had with your bill. Thank you! Freddy Cespedes General Manager
Hayward, CA
I'll start off by stating that the service was excellent. Sheridan came on time and finished very quickly. Scheduling was o.k. (agent stated 4 - 8pm; email stated 9 -11am which was incorrect). Other than that the scheduling process was easy. I was taken aback by the cost of the parts! I do not mind paying double retail due to convenience and I understand the technician having to carry inventory on his truck but the cost of the parts was surprising.
- Chuck Ho
Hi Mr. Ho, Thank you for taking the time to speak with me. I'm glad to know that your customer experience improved after our chat. We appreciate you taking the time to reach out and give us the opportunity to make things right. Please let us know if we can be of any further help now or in the future. Also, please keep an eye out for a link that will allow you to update your customer experience if you feel it improved after our chat. Thanks again! Freddy Cespedes General Manager Precision Garage Door
Product:
Service Technician Team: Sheridan Abad
Hayward, CA
Timely availability; considerate call before arriving; Punctual Patience, comprehensive explanation of issue/s Experience, professional Highly recommending Thank you!
- Henny Chapnick
Product:
Hayward, CA
Paul B. did an excellent job installing my new garage door opener. He was very helpful, knowledgeable, professional and provided excellent service!
- James S
Product:
Service Technician Team: Paul Brinkman
Hayward, CA
Repairman called 20 min. before service time to let me know he was on his way. He installed the new springs and opener with no problems. If I have another problem with my door I will call Precision Overhead Garage Door Service.
- Jack Walton
Product:
Service Technician Team: Sheridan Abad
Hayward, CA
We have been a loyal customer for many years. Travis came to our house, assessed the situation and installed a new garage door opener. The job was done in a very timely manner and Travis was very professional in his demeaner and knowledge of his work. Thank you very much. Ed & Linnette Davis
- Ed Davis
Hayward, CA
Excellent professional service. Mario is awesome.
- Ruel Ostique
Product:
Service Technician Team: Mario Mojica
Hayward, CA
First of all I want to thank the lady that I talked to on Friday evening. I did not get her name but she was very helpful, friendly and courteous. She was able to schedule an appointment the next day for me. Travis Behn was very professional and friendly and of course knowledgeable in explaining to me what the problem was! Very courteous and understanding to the situation that I was in. I explained to him what happened and he fixed it and also offered to service my garage! He replaces the rolls and did the lubricants on all hinges. It was quick and fast and he did a very good job. I thank him for the very good and efficient way he handled the job. Thank you for providing good service. Flyriver Visan
- Flyriver Visan
Hayward, CA
Perfect, professional, fast, knowledgeable. ??
- Barbara Zimmerman
Product:
Hayward, CA
Travis B of Precision Garage Doors gave a 30 minute courtesy call prior to arriving, and he arrived at the time he was scheduled to do so. He was very courteous, professional and performed a complete system check of the door, tracks and opener. He replaced a broken spring and had the door operational in little over an hour. Great customer service starting with the calls to the office to schedule the appointment up to the service repair by Travis. A definite 5 star company and staff!
- David Curson
Product:
Hayward, CA
Beginning with my phone call to get a service appointment,everything went VERY well. the Repair Technician's arrival was timely, he was at all times,courteous and friendly. It only took a few minutes for him to determine what needed to be done, and he wasted no time getting the job done. In the 45 years since we've been here,our garage door has never worked as smoothly as it does now.
- Clyde Albert
Hayward, CA
Service call should have been credited for the whole amount.
- Doris Arada
Product:
Hayward, CA
I would not recommend this company for the reason that they doubled the price when they worked on my garage door. I understand that I didn't have to agree with the quote that they presented. My plan was to get multiple quotes, but I was also desperate to get my garage door back in operation. After I got my invoice, I decided to research the prices on the parts listed on the invoice. For example, they charged me $699.00 for the Liftmaster 8550wlb opener which sold for $345.00 at Amazon. Not to mention the rest of the parts that they used which were also double priced.
- Ben Cadalin
Hayward, CA
Very detailed job. Paul was insightful and answered all my questions and concerns
- Mohammed Ali
Product:
Service Technician Team: Paul Brinkman
Hayward, CA
Hooray to Jonathan Castro and his assistant. Such respectful young men came to help me out with my garage door remote. Excellent work. i will certainly put them at the top of my list for any additional garage door work . Thank you again to Jonathan and his assistant.
- Claire Fernandez
Hayward, CA
My serviceman Alex did an outstanding job and was very informative on maintaining the life of my garage door. Solid Profressional.
- Kevin Bell
Hayward, CA
Alex done a professional jop
- Clint Bartley
Product:
Hayward, CA
PAULINO , BESIDES BEING A VERY NICE GUY , HE IS A GREAT TECH ! IN VERY SHORT ORDER HE REBUILT THE OPERATING SYSTEMS OF MY DOOR. NEW ROLLERS , SPRINGS , HINGES , DRUMS, AND SERVICED ALL THE MOVING PARTS BRINGING IT BACK TO LIFE ,AND IN SAFE WORKING ORDER. I WISH IT HAD BEEN FREE, BUT THERE IS NOTHING FREE IN THIS WORLD IF YOU WANT IT DONE RIGHT ! GO WITH THE BEST, CALL PRECISION !
- Tom Burgess
Hayward, CA
Sheridan was very efficient. I would recommend him.
- Paul Davison
Hayward, CA
Luigi Lopez, Technician was great. He called me to let me know his arrival time. He was on time and I was so, amaze he was ready to work had his mask ???? on considering the time we live in . He observed the garage and begin to work. I had the original old garage and motor when I moved here so it took him awhile but I'm very glad with his work. You rock. Thank you, job well done ????
- Tonja Fuller
Hayward, CA
Because your sticker was on my garage opener and easy to find
- Noble Cobbins
Product:
Service Technician Team: Paulino M
Hayward, CA
Alex is very punctual, knowledgeable and take pride in offering excellent customer service.
- Kimberly Simpson
Hayward, CA
Called at 9:30am and James was there within 45 minutes! Very professional and awesome service. Really impressed with the new opener. Super quiet and I can even make sure my garage door is shut via my phone. I will always come back to Precision. A+
- Branden Bates
Product:
Hayward, CA
Timely and efficient. I have been brought into the 21st century with a new opener system. If I had known how much more quiet this new belt opener was, I would have done it long ago. Alex was pleasant and informative and would always opt to work with him in the future.
- J. Kayson
Product:
Hayward, CA
Very efficient and fast. Thank you so much.
- Jasreen Mohammed
Product:
Service Technician Team: Paulino M
Hayward, CA
Could not have asked for a better experience from the moment I booked my appointment to the end of having my new garage door opener installed! It is an absolute joy to open and close my garage door now. Smooth and most of all whisper quite. 1/2 HP Lift Master is the best, as well as, lots of great little features on the control panel. Thank you Precision!
- Pamela Roberts
Product:
Service Technician Team: Phillip Nguyen
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
The springs from the garage door broke off. I knew I needed it to be replaced. Of course my mind went to who could do the job and at first I thought a garage door repair company but then i remember Precision. Your company has always delivered quality service and performance. So I picked up the phone and made an appt. Mario came and showed him the garage the springs he took care of it. Mario was informative and answer my questions. I feel very confident that if I ever needed any service with my garage door it will be with Precision
- Monica Hernandez