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Phillip called to give us an approximate time of arrival and was actually here earlier, which was nice. He was very professional, knowledgeable and polite. He corrected the problem, that was actually caused by my wife. We would certainly recommend him and your company for any garage door needs.

- Bill

Excellent service, came out within hours of calling. The service technician, Lorenzo, was knowledgeable, very pleasant, repaired the door opener, gave information for future anticipated door repairs. The price that was charged seemed reasonable. A very good experience, would highly recommend this company.

- Marilyn Quinn

I wasn't satisfied with the service, because the service person said he cannot look into the opener as it does not have battery backup. I insisted him to at least open and see and let me know what the issue was let alone fixing it. If I was asking to install a new opener and it didn't have battery backup that makes sense to not work on it, but to repair the existing one I was told it couldn't be done. Mine was detached garage, so it could have been given consideration without the battery backup model. The service visit was of no use and I paid $70 compared to the $49.95 advertised in the newspaper. When I called back to set an appointment to install a new opener that I purchased, I was told that 3rd party openers will not be installed and only the openers sold by precision garage door service will be installed. I didn't have a good experience. I selected your service based on a neighbor referral. They bought an opener and got it installed but for me that type of service was refused. Please provide the service worth the service charge.

- Vimaladevi Rajakanthan

Hi Mr. Rajakanthan, I'm sorry to hear about your customer experience. We like to have happy customers. If you would like to chat and see if we can improve on your initial customer experience please give me a call @ 510-785-9195. Ask for Freddy. While we do have certain policies regarding existing motors, our main priority is to have happy customers. So I'd love to be able to help and clarify a bit. Thank you, Freddy Cespedes General Manager Precision Garage Door

easy scheduling, on time, complete inspection, great job. Lorenzo did an awesome job!!

- Steve Casey

Sheridan accurately diagnosed the problem with our garage door. He was professional and very knowledgeable. He had a positive attitude and went above and beyond to fix the problem. We highly recommend him.

- Anil Kumar

We have used your company before and didn't hesitate to call you again to do a repair on a broken garage door spring (different property this time). Your technician, Sheridan Abad, recommended some parts (cables, rollers, etc.) to be replaced not just the spring, and it's worth it! He is very knowledgeable, and the work was done in no time...highly recommended!

- Marie Barreto

It was a pleasure dealing with Phillip! He was professional and polite while trying to determined the cause for why my garage door would not stay down. Through his evaluation, the problem was determined to be an issue caused by me in putting a towel on the ground next to the door to block air from coming in. I want to say thanks to Phillip and Precision for assisting me in resolving my problem.

- James Boyd

I had a great experience with my garage door repair service. Same day appointment and service. The technician (Joel) was polite, professional, and on time. Thank you very much for your help!

- Chiaming Y.

The outside keypad wasnt operating. The technician was very friendly, explained things very well. Tolerant of my messy garage to maneuver around.

- Nella Hoffer

Jonathan Castro is the technician who repaired our garage door. He called first that he on his way to our house. He is polite and very knowledgeable. He showed us the problem on our garage door opener and explain what needs to be done and cost of the repair. No pressure talk. We agreed and haapy with the result. He also explain the do's and dont's on operating the garage door. Thanks Jonathan and Precision Garage for quick service. It was done on same day I made the appointment.

- Conrad Corpus

Ismael did an awesome 5 star job and is a really great person and easy to speak with

- Lisa Bruneau

Called in and booked appointment to inspect and said promotion is 50% off of $49.95. Tech Phillip did not honor it and did not bother to check with the persons I called in. Poor service

- Dao Nguyen

Hi Mr. Nguyen, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 12/3 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195

The service was very good but I think the price is a little hight.

- Vanna Teb

I’ve been a cestomer of Precision Door Services for many years. They’ve always been providing me quality service. Their staff are prompt and very professional. They are very knowledgeable at what they do.

- Fernando Apilado

Phillip, our technician was very tidy and polite. Took his time to walk us through the new system. Very helpful. All technicians should mirrored his professionalism. Very happy with installation.

- Chris Foong

The garage door repair and service I received on November 17, 2021 was outstanding and Im a very satisfied customer. My garage door became inoperable due to a broken spring and other worn hardware. The garage door was 7 years old and had not been maintained. The service technician explained the problem, my options, and then he was able to replace the the broken, as well as the worn parts. He also adjusted and lubricated the chain on the automatic garage door opener. All the work was completed in 2 hours. He also applied lubricant to an adjacent garage door. Best of all, I could get my parked care out of the garage. The service provided was above and beyond!

- Nancy Graef

The technician that came out was fast and professional!

- Glen Dewey

Joel and his fully stocked truck arrived on time to analyze the problem with my garage door opener . He identified the problem, had the parts to fix it and efficiently had the door opening. Joel had excellent communication skills and equally good repair skills.

- Carrie Douglas

It was great experience working with Precision Garage door service. From a non functional, noisy garage door to a smooth,quiet garage door all done in less than 3hours. It was all done on the same day I called. Glad, I made a call to Precision Garage Door service. Johnathan, was great, he explained every question we had and he did an awesome job. We had multiple issues with our garage door a broken side drums, worn out garage door opener and old spring. Everything was taken care without any issues. Great service !!! -Ramesh

- Ramesh Vadlamani

I am over pleased with my service from Paul brinkman! I called on a Saturday and was given a same day appointment for my faulty garage door. Paul call to give me an ETA. He showed up promptly. I showed him the door and had a prognosis and estimate within 5 minutes! He knows his job! He was an expert and did a great job in a timely manner! Another garage door company told me I needed a completely new door! I just purchased the home and didn’t want the expense! I’m am pleased and thrilled that Paul found my problem and made my life much easier! Thank you Precision and big Thanks to Paul!

- Tamela Robinson

The crew that came out, Moises and young partner, did fantastic job. They showed up on time, were courteous, answered all our questions and when the job was done, left the area clean. The new doors look great and make our garage look new. The new openers work fantastic and quiet. Very satisfied and would recommend your company to anyone.

- Raul Arias

The tech was right on time and he knew the product. He explained what we needed to repair or door the price on the parts and what it would cost for an overhaul of our old door. Once we decided on what we wanted to do, he went right to work and was finished in no time. We are happy with everything that he did.

- Gerald Delgado

Jerry was the garage technician assigned to my service request. Jerry was very knowledgeable and is an expert you can trust your garage repair with. I sincerely appreciate the patience shown by Jerry for giving detailed answers to my questions during the inspection and for understanding the service recommendations. I will recommend Jerry and Precision for any of the garage service and repair needs.

- Shankar Subramanian

So impressed with Precision Door Service! We had NO IDEA what was wrong with our garage door. Loved how Jonathan Castro explained everything that was failing with our door and the options we had to fix our door. Thank you Precision Door Service and Jonathan for coming out the SAME DAY and fixing our garage door!

- Roxanne & John Henry

Gabrial ? installed our door. Very efficient and courteous.

- Wayne Meyer

Very good service, fast and efficient, wanted to ask is there way i can get a receipt

- Robert Vera

I highly recommended Mario to anybody. He is knowledgeable, soft spoken, focused and explained clearly what the problem and expecting to repair.

- Lani Zimmerman

Travis communicated with us advising of his anticipated arrival and again when he was able to arrive sooner than expected! He assessed the situation and asked about our hopes and needs and then set out to get the job done. It was not an easy job and he came up with terrific solutions and made it happen. It was a long day for Travis and us but we were thrilled with the outcome. Travis is dedicated and professional, a great representative for Precision Overhead Garage Door Service.

- Sharon Meck

Very professional service !

- Zhong Fan

Professional, Personable, Punctual, Proficient, Courteous. Couldn't be happier for an experienced Jerry Parker and his associate to fix my garage door opener this morning. Very knowledgeable, helpful, and patient in explaining to me the problem and showed how he fixed it. Very transparent. He took the time and in simple language taught me how to maintain my garage door and answered all questions I had. He also diagnosed other preventative issues, though not a problem now, but will cause a problem later when it breaks. In order to prevent that, he told me exactly what to order and how to replace with the new parts. An excellent service by a great person. Thank you so very much for the help.

- SS