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about Precision Garage Door
Precision Garage Door of East Bayhas received 2392 reviews, averaging 4.84 Stars:
Fremont, CA
Product:
Berkeley, CA
Came next day Quite efficient service
- Don Meyer
Newark, CA
Called in and booked appointment to inspect and said promotion is 50% off of $49.95. Tech Phillip did not honor it and did not bother to check with the persons I called in. Poor service
- Dao Nguyen
Hi Mr. Nguyen, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 12/3 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Berkeley, CA
We are very happy with our new garage door. Working with Larry in sales and then the installer Solomon was easy and professional. No hassles, quick response time, friendly service.
- Dina Pecceu
Hercules, CA
Travis called ahead and arrived on time. He was professional, personable and knowledgeable. He worked expeditiously and gave us a timeframe for completing the job. He made sure everything worked properly before he left. It was a pleasure having him at our home.
- Donna Berry
Service Provided:
Product:
Service Technician Team: Travis Behn
Fremont, CA
The service was very good but I think the price is a little hight.
- Vanna Teb
Service Provided:
Product:
Service Technician Team: Phillip Nguyen
Martinez, CA
Kept on telling me the springs were to weak all I wanted was the maintenance of the doors they are 7 years old and nothing is wrong with the springs I told him, finally he told me that it would cost 2 hundred bucks for each door to be serviced, They could have told me that on the phone when I ask the person on the phone how much does it cost for maintance we have to come out bull crap, the technician new what it cost after I told him the springs have been good for the last 7 years. They get 40 bucks just for showing up service call. Make them give you a rough estimate over the phone, not a good showing of service from the tech. They got me.
- Willie Mcgee
Hi Mr. McGee, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 11/29 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Fremont, CA
I’ve been a cestomer of Precision Door Services for many years. They’ve always been providing me quality service. Their staff are prompt and very professional. They are very knowledgeable at what they do.
- Fernando Apilado
Product:
Union City, CA
Phillip, our technician was very tidy and polite. Took his time to walk us through the new system. Very helpful. All technicians should mirrored his professionalism. Very happy with installation.
- Chris Foong
Newark, CA
The garage door repair and service I received on November 17, 2021 was outstanding and Im a very satisfied customer. My garage door became inoperable due to a broken spring and other worn hardware. The garage door was 7 years old and had not been maintained. The service technician explained the problem, my options, and then he was able to replace the the broken, as well as the worn parts. He also adjusted and lubricated the chain on the automatic garage door opener. All the work was completed in 2 hours. He also applied lubricant to an adjacent garage door. Best of all, I could get my parked care out of the garage. The service provided was above and beyond!
- Nancy Graef
Product:
San Lorenzo, CA
Great Job! Very professional.
- Donna Wolfe
Berkeley, CA
Well, we knew the spring was broken on our door. It was the same set-up since 1981, and clearly, the door needed work. James got here much earlier than we hoped and finished work within an hour and a half. He says the door should last a long time now. WONDERFUL!
- Candace Hisert
Product:
Danville, CA
Honestly the person was not that helpful. He DID fix the issue, which was a GCFI switch on an electrical outlet. But BEFORE even looking at the power issue I described, he told me that I needed a new spring. NO WAY is that correct. It is 5 years old! He also said that he was "pretty sure" the spring was the wrong size. NO WAY! He also had a chincie step latter and needed to borrow my latter to reach the plug on the 11 foot garage ceiling. Bottom-line, I felt like he was not helpful, and while he acted knowledgeable, he lacked credibility with me. He was prompt and polite.
- Jim Buckely
Hi Mr. Buckley, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 11/16 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Newark, CA
The technician that came out was fast and professional!
- Glen Dewey
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Livermore, CA
The reason I choose Precision is they choose our company for work they needed, this reason doesn’t always turn out right! Well it did this time, your service man, Kyle Baxter was everything we want our employees to be. He was very knowledgeable, extremely polite. We were very pleased with the work and Yes I will recommend Precision to our friends!,we are considering new doors, our doors are over 32 years
- Manuel Moncada
Danville, CA
We had James come out and fix our garage door. He was so professional, helpful and extremely efficient. We are grateful for the service he provided and how truly nice he was. Terry Lemaich
- Rick Lemaich
Product:
Livermore, CA
Our door wouldn't work and Precision sent a technician out the same day. Kyle arrived at the start of the 2-hour window and fixed our problem in about 30 minutes. The $49 service call was well worth it. I highly recommend Kyle and Precision garage door.
- Michael Mccarthy
San Leandro, CA
Your customer service is excellent. The appointment scheduling was easy, Mario called me about 30 minutes before his arrival, diagnosed the problem, gave us a time estimate for the repairs, and actually completed the repairs in that time frame. He explained his work and what we could do on our own for maintenance. I was a little shocked on the cost of repairs, though, but I have faith that the work will last for many years to come. Communication via email was also efficient, by the way. Much appreciated.
- Allisen Asercion
Oakland, CA
Mario was excellent at explaining everything to me as far as the problem and the best repair. He was efficient with his time and very knowledgeable. We really appreciate all of his experience and help.
- Isha Brown
Service Provided:
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Service Technician Team: Mario Mojica
Piedmont, CA
Precision tech went above and beyond today!
- Joyce Zonca
Product:
San Lorenzo, CA
Joel was very professional . He explained everything and paired up the garage door opener with my car as I wanted.
- Marion Gaffney
Product:
Antioch, CA
Travis was our technician. He was GREAT, knowledgeable, professional and very prompt. We are very happy with the service we received. We will definitely recommend Precision to friends and family who need garage door service. We had a new opener installed, new rollers, springs and cables. Our old stuff was on its last legs. Awesome from the beginning! Thank you!!
- Vince Augusta
Service Provided:
Product:
Service Technician Team: Travis Behn
Lafayette, CA
Travis was Professional. Smart and Quick Phil Murphy Lafayette CA
- Philip Murphy
Pinole, CA
Sheridan replaced the huge spring and drums plus placed a bar so motor would not wobble in use. He was in and out within an hours time. He is very nice and very professional . Appreciated this kind demeanor.
- Karen Alvarez
Livermore, CA
Last year we put a new door in our garage according to the employee we order special windows with a little starts beautiful door and we are very satisfied with the work so I ordered a new garage door for my daughter’s house this year with normal windows it is pretty door too but the different on price from last year to this year was a 1000.00 dlls more expensive and not a fancy like our door! But I really trust on this company excellent employees! Moises did the last door! I would recommend this company!!
- Olga Flores
Product:
Richmond, CA
Travis was great. Very friendly and identified the problem quickly. He also walked through the instructions how to disable the remote control, which was was the issues I had.
- Emma Price
Berkeley, CA
Thank you for great service. Your technician Joel Flores came and fixed our garage door and only charged us for the service call. Our door now works fine. Joel did a great job.
- Paul Litsky
Antioch, CA
We were very pleased with the repair work that was done. We would recommend Precision; five star service for sure.
- Sandra & edwin Stokes
Product:
Walnut Creek, CA
James walker came here to fix our garage door this morning and he was very helpful, explained to us what needs to be done and did an excellent job!!! He rates tops in our vook and if we ever have anything else on our garage door, we will call on your comoany again and ask for James!!!
- Paul & rhoda Yee
Hayward, CA
Travis worked in my garage door. He was very professional and did a wonderful job. We're really happy with the job he did. Thank you
- Sandra Robles
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Ismael did an awesome 5 star job and is a really great person and easy to speak with
- Lisa Bruneau