WITH 2,381 REVIEWS
Click Here To Book Online Now
CLICK
To view local phone numbers
Read what people are saying
about Precision Garage Door
Precision Garage Door of East Bayhas received 2381 reviews, averaging 4.84 Stars:
Berkeley, CA
Product:
Danville, CA
Honestly the person was not that helpful. He DID fix the issue, which was a GCFI switch on an electrical outlet. But BEFORE even looking at the power issue I described, he told me that I needed a new spring. NO WAY is that correct. It is 5 years old! He also said that he was "pretty sure" the spring was the wrong size. NO WAY! He also had a chincie step latter and needed to borrow my latter to reach the plug on the 11 foot garage ceiling. Bottom-line, I felt like he was not helpful, and while he acted knowledgeable, he lacked credibility with me. He was prompt and polite.
- Jim Buckely
Hi Mr. Buckley, I'm sorry to hear about your experience. We always strive for TOP customer service and it sounds like we miss the mark on a few things here. I tried calling you back on 11/16 to chat a bit about your experience and also see if there was anything I could do to improve on that. Possibly help you out with the service fee? In any case, hope we get to chat. If we don't have a wonderful holiday. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Newark, CA
The technician that came out was fast and professional!
- Glen Dewey
Service Provided:
Product:
Service Technician Team: Sheridan Abad
Livermore, CA
The reason I choose Precision is they choose our company for work they needed, this reason doesn’t always turn out right! Well it did this time, your service man, Kyle Baxter was everything we want our employees to be. He was very knowledgeable, extremely polite. We were very pleased with the work and Yes I will recommend Precision to our friends!,we are considering new doors, our doors are over 32 years
- Manuel Moncada
Danville, CA
We had James come out and fix our garage door. He was so professional, helpful and extremely efficient. We are grateful for the service he provided and how truly nice he was. Terry Lemaich
- Rick Lemaich
Product:
Livermore, CA
Our door wouldn't work and Precision sent a technician out the same day. Kyle arrived at the start of the 2-hour window and fixed our problem in about 30 minutes. The $49 service call was well worth it. I highly recommend Kyle and Precision garage door.
- Michael Mccarthy
San Leandro, CA
Your customer service is excellent. The appointment scheduling was easy, Mario called me about 30 minutes before his arrival, diagnosed the problem, gave us a time estimate for the repairs, and actually completed the repairs in that time frame. He explained his work and what we could do on our own for maintenance. I was a little shocked on the cost of repairs, though, but I have faith that the work will last for many years to come. Communication via email was also efficient, by the way. Much appreciated.
- Allisen Asercion
Oakland, CA
Mario was excellent at explaining everything to me as far as the problem and the best repair. He was efficient with his time and very knowledgeable. We really appreciate all of his experience and help.
- Isha Brown
Service Provided:
Product:
Service Technician Team: Mario Mojica
Piedmont, CA
Precision tech went above and beyond today!
- Joyce Zonca
Product:
San Lorenzo, CA
Joel was very professional . He explained everything and paired up the garage door opener with my car as I wanted.
- Marion Gaffney
Product:
Antioch, CA
Travis was our technician. He was GREAT, knowledgeable, professional and very prompt. We are very happy with the service we received. We will definitely recommend Precision to friends and family who need garage door service. We had a new opener installed, new rollers, springs and cables. Our old stuff was on its last legs. Awesome from the beginning! Thank you!!
- Vince Augusta
Service Provided:
Product:
Service Technician Team: Travis Behn
Lafayette, CA
Travis was Professional. Smart and Quick Phil Murphy Lafayette CA
- Philip Murphy
Pinole, CA
Sheridan replaced the huge spring and drums plus placed a bar so motor would not wobble in use. He was in and out within an hours time. He is very nice and very professional . Appreciated this kind demeanor.
- Karen Alvarez
Livermore, CA
Last year we put a new door in our garage according to the employee we order special windows with a little starts beautiful door and we are very satisfied with the work so I ordered a new garage door for my daughter’s house this year with normal windows it is pretty door too but the different on price from last year to this year was a 1000.00 dlls more expensive and not a fancy like our door! But I really trust on this company excellent employees! Moises did the last door! I would recommend this company!!
- Olga Flores
Product:
Richmond, CA
Travis was great. Very friendly and identified the problem quickly. He also walked through the instructions how to disable the remote control, which was was the issues I had.
- Emma Price
Berkeley, CA
Thank you for great service. Your technician Joel Flores came and fixed our garage door and only charged us for the service call. Our door now works fine. Joel did a great job.
- Paul Litsky
Antioch, CA
We were very pleased with the repair work that was done. We would recommend Precision; five star service for sure.
- Sandra & edwin Stokes
Product:
Walnut Creek, CA
James walker came here to fix our garage door this morning and he was very helpful, explained to us what needs to be done and did an excellent job!!! He rates tops in our vook and if we ever have anything else on our garage door, we will call on your comoany again and ask for James!!!
- Paul & rhoda Yee
Hayward, CA
Travis worked in my garage door. He was very professional and did a wonderful job. We're really happy with the job he did. Thank you
- Sandra Robles
Fremont, CA
Joel and his fully stocked truck arrived on time to analyze the problem with my garage door opener . He identified the problem, had the parts to fix it and efficiently had the door opening. Joel had excellent communication skills and equally good repair skills.
- Carrie Douglas
Martinez, CA
Everything was on time and as represented. Further, the guys doing the work were top notch. My compliments to them on a job well done and their superb demeanor.
- Obie Anderson
Product:
Castro Valley, CA
I thought my garage door had a serious problem; however, Jonathan quickly determined that it was not. He offered to clean and lubricated the door track and rollers to assure continued smooth operation. He honestly advised that neither a new door nor extensive work was required. Thank you for such great service.
- Carol Atkinson
San Leandro, CA
You couldn’t asked for better customer service and incredible professional technicians. Everyone was friendly, helpful and knowledgeable. Thank you,
- Susan Terry
Hayward, CA
Job well done ! A very compete inspection of Garage door needs and costs of repairs , before beginning work . Door working much better at this time after cable adjustment and some bolts replaced . I was also given information and cost , if I later have more needs of repair , even a new garage door if needed. I , Highly recommend Precision garage door Service .
- Gene Wright
Danville, CA
We are very confident in Precision Door Service and know that their services are reliable and quick, even on weekends. The service fee is rather steep for shopping around and Precision's work has been on the higher end price-wise but we are pleased with their work.
- Robert Greenlee
Union City, CA
It was great experience working with Precision Garage door service. From a non functional, noisy garage door to a smooth,quiet garage door all done in less than 3hours. It was all done on the same day I called. Glad, I made a call to Precision Garage Door service. Johnathan, was great, he explained every question we had and he did an awesome job. We had multiple issues with our garage door a broken side drums, worn out garage door opener and old spring. Everything was taken care without any issues. Great service !!! -Ramesh
- Ramesh Vadlamani
Product:
Fremont, CA
I am over pleased with my service from Paul brinkman! I called on a Saturday and was given a same day appointment for my faulty garage door. Paul call to give me an ETA. He showed up promptly. I showed him the door and had a prognosis and estimate within 5 minutes! He knows his job! He was an expert and did a great job in a timely manner! Another garage door company told me I needed a completely new door! I just purchased the home and didn’t want the expense! I’m am pleased and thrilled that Paul found my problem and made my life much easier! Thank you Precision and big Thanks to Paul!
- Tamela Robinson
Hayward, CA
My recent experience with Precision was one of complete satisfaction. James was very professional, courteous and quite personable. He explained exactly what I needed to get my door moving again never pushing something that I didn't need. He was on time and got the work done in a timely matter. I already shared my satisfaction with my next door neighbor. Good job Precision Door!
- Steve
Concord, CA
Many thanks to our technician, Jonathan, for a job well done! Our old torsion springs were very worn, corroded, and out of adjustment. The new springs look great, are perfectly adjusted, and now the door opens and closes exactly how it should. It’s great to have our garage door functioning properly again! The same-day service, Jonathan’s professionalism, and reasonable cost were also nice bonuses to the job. Thank you!
- Andrew
Product:
Pittsburg, CA
Travis Behn was very knowledgeable, thorough and polite. He surveyed the garage door and explained what would have to be repaired/replaced. He was very efficient while working. I will highly recommend Precision (and Travis) to my friends and family. My garage door now opens/closes like a dream! I believe it is an excellent reflection on Precision Doors to have Travis Behn in their employ.
- Vivienne Gallo
Service Provided:
Product:
Service Technician Team: Travis Behn
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Well, we knew the spring was broken on our door. It was the same set-up since 1981, and clearly, the door needed work. James got here much earlier than we hoped and finished work within an hour and a half. He says the door should last a long time now. WONDERFUL!
- Candace Hisert