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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 918 reviews, averaging 5.00 Stars:
Review:

Josh checked out the entire garage door system and repaired everything quickly, had all required parts on the truck. Very courteous and professional. Would rate Precision as 5 stars.
Mark Kindree
A Response from: Pat Prendergast

Mark, Thank you for your business. We work hard to have all the parts necessary to fix most any door so we can fix 98% of jobs in one visit. It is our pleasure to serve you.

Josh K Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Wow! My garage really needed several things done to it and shortly afterwards I had a quiet door that I am really happy with. James came quickly, fixed what needed to be fixed, was extremely polite and explained what needed to be done. I was referred to Precision by a neighbor quite a few years ago and have been a customer ever since. A happy one. Thanks, Linda
Linda Vandermeer
Service Provided:
Garage Door Repair
Review:

Your technician, Joshua, was very efficient and went out of his way to secure a much earlier schedule for the installation of a replacement garage door - this coming Monday (Dec. 4) instead of the estimated 1-1/2 week wait. We shall see how the installers perform.
Greg Macabenta
Josh K Service Provided:
Install Garage Doors
Product:
Garage Doors
Technician:
Review:

The service and repair work was excellent. The old garage door runs like new and does not make noise. James went beyond what you would call normal service. James should be given 5 stars. Will recommend Precision to others.
Newton Akiyama
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Cem came to my house on time and was incredibly respectful and professional. He did an excellent job and I will definitely recommend this garage door service to my friends and family.
James Zapanta
Cem F Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James was awesome in workmanship and personality. Great service overall. Little too pricy. A 20% less would have been a good price for amount and difficulty of work. It would be nice if we could rate both the service person and the cost separately.
Esmail Fahimi
Service Provided:
Garage Door Repair
Review:

Jim and Chewy are very knowledgable technicians. They did a great job fixing my garage door and servicing the components to ensure its longevity! My broken spring was repaired within a reasonable time. I highly recommend this company for any type of garage door work!
Shaun Manalo
Cem F Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Came home previous night but garage door opened only a foot off the ground - reason: one spring broke. Next day online search for a garage door service company listed Precision Door among several names. Chose it due to excellent reviews and had an office in nearby Hayward. Same day service, but technician arrived at 5pm, end of time window. Cory had a big smile when he greeted me, which was a great start. The work was quick and easy, Cory was very friendly but professional. Happy to have made a good choice. Your ratings do reflect the excellent service you provide. Keep up the good work. (5 stars)
Gerald J
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

James called ahead of times to let us know the estimated arrival time and he was on time and examined the problem. He explained everything clearly and gave us all the available options for the repair needed. He was very professional and efficient. He did a clean job and our garage door is better than before.
Prakash Moorthy
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

The service provided today was excellent. I am very satisfied.
Xinhai Zhu
Service Provided:
Garage Door Opener Repair
Product:
Opener
Review:

Timely and Professional service. Exceptional service by James. Definitely call again and recommend to friends and neighbors.
Raju Datla
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Joshua was awesome. Polite, helpful, and he solved all our issues.
Gabrielle Kaplan
Josh K Service Provided:
Garage Door Opener Install
Technician:
Review:

Great job- came, did the work, left in one day and did a good job with everything.
Lucian Sprague
Josh K Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

This was a bad situation with our heavy double garage door hanging precariously at an angle. We are enormously grateful that James came out that same night and was able to fix it so that we could sleep with our garage successfully sealed shut again. Great service!
Leilee Weyerhaeuser
Service Provided:
Garage Door Repair
Review:

Rarely do I take the time to comment one way or another about a repair service but the visit this company made to fix our garage door was exceptional in so many ways that I need to a moment to publicly compliment them. During a visit with my daughter this weekend to help her pack for a cross-country move I somehow disabled the fobs to their old garage door locking the car inside. There is no other access. I called Precision which was the first to come up on Google and an extremely nice and reassuring receptionist said a tech would be out that afternoon. I was in a panic knowing the car was needed for all the errands that needed to be run and assumed the worst that the tech would come after dark or wouldn't come at all. Instead, he called shortly before my window started and said he would be there in 15 minutes. He was. James got to work quickly and with a great sense of humor and, again, reassurance that this would end well. There was a lot wrong with that old door but James persevered, got an old vent off and was able to snag the manual release so we could get in. He figured out the problem immediately, fixed it and also put a new manual release system in place so that the door could be accessed even if the motor or fobs weren't working. It was my fault and I was sick thinking of the worst case scenarios that would be required to get the door open and the car out in the short amount of time before the move. My very, very deep appreciation to James and the company for not letting that happen. I can see why there are so many acknowledgments listed on this site. If my experience is any indication, they are well-deserved. Thanks again!!
Margaret B.
Service Provided:
Garage Door Opener Repair
Review:

Great service and talented and professional service man.
Philip c Crosby
Paulino M Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

My initial call was handled quickly and a time provided for a technician to look at my problem. The technician arrived on time at about 4PM on a Saturday afternoon. His name was James and he did a remarkable job in about 1.5 hours of rebuilding springs and bearings and getting the door operating better than before. Additionally he delineated some improvements that would get it working even better in the future which I will likely do.
Rick Shriner
Service Provided:
Broken Garage Door Spring Repair
Review:

Called late Saturday night when a spring broke on our garage door. Had it fixed Monday morning in about an hour. Good as new. Appreciate somebody answering the phone late on Saturday to confirm an appointment. Liked the fact the tech called to give a specific time so I didn't have to sit around the entire 4 hour window. The spring that broke was only 3.5 years old and it was replaced without cost despite technically being out of warranty. Certainly liked the skill and professional work performed.
AL
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Great service and very knowledgeable technicians. When my tech arrived , he was able to diagnose the issue within minutes and provided the most cost effective solution to fix my garage door. He was courteous and friendly and competed the repair work within 30 mins and made sure all systems were performing optimally before he left. There were some scheduling confusion at their end but they sure made up for it in the most professional manner one could expect . Will definitely do business with them in the future.
Suraj Nagaraj
Service Provided:
Garage Door Repair
Product:
Springs
Review:

Joshua explained everything that was needed for our garage door upgrade. He installed two automatic garage door openers and changed all the rollers and both springs. I'LL DEFINITELY RECOMMEND PRECISION!
Alfonso Estepa
Josh K Service Provided:
Garage Door Opener Install
Product:
Garage Door Opener
Technician:
Review:

We were very appreciative of the prompt and reliable service. Our garage door was fixed promptly and we are confident it is now safe to use for many years.
Hal Brown
Cem F Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

Josh with great professional fast friendly I would definitely recommend this company in the future to anybody I wish I would have used you for my original door replacement but I'll know better next time
Stephanie Cryer
Josh K Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Technician:
Review:

James did a great job with the repair. He called prior to the appointment window to let me know when he would be arriving. He was able to replace the springs quickly and provided recommendations on issues that we should be mindful of so that we are sure to address those issues prior to them becoming a problem. Thank you James!
Pamela Buck
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

I am very satisfied by the fast and excellent installation of my garage door. I highly recommend Precision Overhead Garage Door Service and the excellent work done by Moises.
Hector Franco
Service Provided:
Install Garage Doors
Product:
Garage Doors
Review:

Quick and efficient, friendly and professional. A clear choice for the best garage door repair! Thanks
Lynn Smith
Service Provided:
Garage Door Repair
Review:

Corey was very knowledgeable about handling my garage situation. He did an excellent job. Thank you.
Shalini Sharma
Service Provided:
Garage Door Repair
Review:

They do great work and are fast and professional in all .
Curtis Burton
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

Your company is outstanding! James got right to my home. He gave a through explanation of what needed to be done. He installed a new opener and fixed the garage door, making it like new. He explained the charges in detail. James is an asset to your staff. James and your company get 5 stars from me!
John Regan
Service Provided:
Garage Door Opener Install
Product:
Opener
Review:

Five stars for sure. I had outstanding, friendly, courteous service from James. He explained everything necessary and did a wonderful job. I would highly recommend Precision to anyone needing garage door work. Thanks for a great job. . . . Ask for James!
June Hill
Service Provided:
Garage Door Opener Install
Review:

Excellent service. I called at 2pm and my garage door was fixed by 6pm. Fast and friendly service.
Susan Ryan
Service Provided:
Garage Door Repair
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