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Read what people are saying
about Precision Garage Door

Precision Garage Door of East Bay
has received 9 reviews, averaging 3.00 Stars:
Review:

Mixed results on my garage repair. Tech was late even though they called and let me know. The technician was knowledgeable and cleaned up after himself.
Anastasia Yabui
Paulino M Service Provided:
Garage Door Repair
Product:
Remotes / Keypad
Technician:
Review:

Overall happy with the service. Garage Door works great. Would have liked a call earlier telling me Paulino was caught in traffic and running late. Once he got here he was very quick and effective repairing garage door.
Debbie Grant
Paulino M Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Our garage door wire disconnected and our door was hanging half open at 6 pm. I called the first person who could get there the next morning as we had to leave the door open all night.your tech came, was there 40 minutes and reattached the wire. The bill was $650.00. When I noticed the senior discount sign on the truck, I asked for it,( shouldn't have to ask!) I feel the cost was high for the short time he was there. Would I use you again? I would get estimates next time in a non emergency situation.
Patrick Murphy
Service Provided:
Garage Door Repair
Product:
Rollers
Review:

The work was fine, but the cost was more than I expected. I agreed because you came out on a Saturday afternoon and I needed my car.
Dennie Kreuser
Service Provided:
Garage Door Opener Install
Product:
Springs
Review:

Service was OK, not great. Technician did not have the right springs the first time which he said almost never happens. People on the phone were nice and technician was competent when he did come back and complete the job.
Jeffery Gaut
A Response from: Pat Prendergast

Jeff, I apologize that we did not have all the parts the first time. It is something we work hard to avoid. I can frankly tell you we do complete over 98% of our jobs the first visit, but we let you down. I would like to discuss with you what we can do to make things right, so please call me back. Thank you.

Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

I liked Malek and your service was very good and professional. Malek was a little late for the appointment. I wanted a garage door that wa smore flush but ours is an old house and I am afraid the house will shift more. Malek listened and understood this. Overall I am happy and will use Precision again next time.
Katherine Von Marshall
Service Provided:
Garage Door Repair
Product:
Garage Doors
Review:

My technician was great. Thorough, nice and just a real pro. 3 stars because they had to push my appointment back from 2-4 to 4-6 as the technician was caught in traffic.
Nicole Kausman
Paulino M Service Provided:
Garage Door Repair
Product:
Cables
Technician:
Review:

I scheduled with Precision and they did good work once they arrived, however, the technician was over an hour late. What bothered me was there was no call to let us know he was late. Please call when you are late.
Pete Patel
Paulino M Service Provided:
Garage Door Repair
Product:
Springs
Technician:
Review:

Very happy that my door is fixed properly now. Wish the first technician had completely taken care of the problem, but appreciate you sent someone back the same day at no cost to get it right. Ricky was very professional and nice and door works great now.
Sylute Overtan
A Response from: Pat Prendergast

Sylute, Thank you for your business and patience. Sorry it took a second visit to get your door 100% right. We will talk with first technician about what was needed so it should not happen again.

Service Provided:
Garage Door Repair
Product:
Cables