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Alex Kogan
Tech ID#: 77
Reviews: 2
Average: 5.00 stars

Alex Kogan

Technician
Alex Kogan has received 2 reviews, averaging:

Alex Kogan's Bio:

Hi, my Name is Alex K. Originally from Belorus, Minsk. I Grew up in the San Francisco Bay Area and have lived here for over 31 years. I love Hiking, Mountain Biking, and exploring new trails and adventures California that has to offer. Customer Satisfaction is my number one priority. My goal is to make sure that before I leave your home your garage door will be operating smoothly for years to come. That way you can share with others what an excellent experience you have had with me and Precision Garage Door Service. Hope to meet you soon. Alex Kogan
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

Technician Alex was very knowledgeable and helpful. Initially I called for service due to a broken tension spring. After careful inspection he found numerous other items needing repair such as tension cables rollers and pulleys. After looking at each part in question I had no reservation about authorizing additional repairs. Yes it was expensive but I have much greater peace of mind knowing my garage door and opener will perform at top level for years to come.
Michael Polk
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
? At the completion of every job all Precision customers that provide contact information are sent a request to review our business.
Review:

I strongly recommend Precision Door Service to anyone who is having problems with an existing garage door or anyone who needs a new one. Also I would like to give my highest commendation to technician Alex Kogan who did the work. On Friday, December 13, 2019, I called Precision because the motor in my garage door opener was making some crunching noises. Precision promptly answered the phone without my having to listen to a lot of voicemail prompts. They set me up with an appointment for Monday, December 16. At the appointed time, technician Alex Kogan arrived and examined my garage door. He identified a number of problems with the door which included defective rollers, bearings, and torsion springs. Alex went right to work in repairing all of these problems and completed the job in 1.5 hours. Alex demonstrated the highest level of professionalism in the way he interacted with me, the way he identified the problems, and the way he completed the job in a timely manner. In addition, Alex had all of the necessary parts in stock on his truck. There was no need to back order anything.
Robert Bynum
Service Provided:
Garage Door Repair
Product:
Rollers