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about Precision Garage Door in:
Livermore, CA
Precision Garage Door of East Bayhas received 114 reviews, averaging 4.85 Stars:
Livermore, CA
Livermore, CA
Expert work, pleasant professionalism. James was very nice and did above and beyond my expectations.
- Vicki Solis
Product:
Livermore, CA
Many thanks to Raul who got our garage door back to working condition within an hour of his arrival. Thank you Pecision!
- Sheila Reyes
Livermore, CA
Holy smoke!!! Garage door cockeyed and won’t open at 2pm on Saturday. Called and they made an appointment for 2:30 -6:30. Then Jose called & said he’d be there in 20 minutes. Got here at 2:50. Looked the door over, gave the estimate, we said OK. He replaced the spring, cables, plastic things that travel up & down. Fixed the track that was dented (we thought beyond repair) and assorted other parts. We paid him and he was on his way at 4:15!!! Their commercial is no BS. Saved the day. Thank you so much. Kim Ancira
- Kim Ancira
Product:
Livermore, CA
Called for an emergency appointment. The wheels went off the track on one side of my garage door. Paulio was out in good time and walked me through the options, He then took care of the problem very quickly. It now runs quietly again and I would highly recommend Paulio and Precision Door!!
- Anne Magario
Product:
Livermore, CA
Excellent service by Travis
- Greg Dipeso
Product:
Service Technician Team: Travis Behn
Livermore, CA
The motors on my two garage doors were wearing out and not working properly. Travis Behn responded and we discussed options. I opted for new motors, springs and some minor parts. Travis was great. Very knowledgeable, professional and friendly. I enjoyed chatting with him. After the install, he helped me set up the phone app, showed me how everything functioned, and took the time to answer all of my questions. Great service. I’m happy with the experience.
- Tim Kuchac
Product:
Service Technician Team: Travis Behn
Livermore, CA
Terrible Quote. You quoted $2,000 to fix a broken garage door cable. 2nd company came out and fixed the cable (changed out the spring coil too) for $400
- Robert Van leer
Hi Mr. Van Leer, Thank you again you for reaching out and allowing us to make things right, We apologize for your terrible experience. We like to have happy customers. Per my email from 10/17....the $69.95 service fee to your Visa ending #5659 should have rebated back to your card by now. As mentioned before we appreciate when customers feel comfortable enough to shop around. We like our customers to make informed decisions without pressure. While we are not the most expensive, we are not the cheapest (we do not want to be), but we do try to be very professional and stand behind our work. Regards, Freddy Cespedes General Manager Precision Garage Door Service
Livermore, CA
Antonio was courteous and professional. He answered all our questions and helped us pick what we needed for our new garage door opener. Thank you for all your help! Very satisfied with everything!
- Mike Dapuzzo
Product:
Service Technician Team: Antonio Mendoza
Livermore, CA
Garage door stopped working! Called Precision and Jose Brizuela Lopez arrived approximately 2-3 hours after I called, which was well within the "window" I was told a tech would be out. He inspected the door (27 years old) and explained several ways to "fix it", offering pros/cons of each. I opted to do all to fix it. He was done in less than 1 1/2 to 2 hours. He explained everything thoroughly, door works - the whole process start to finish was easy. Highly recommend Precision.
- Cindy Soburn
Livermore, CA
Our tech was efficient and very helpful. He took the extra time to explain all the features on the new garage door opener that he installed, along with making sure all our devices were connected properly.
- Pamela Caselli
Product:
Livermore, CA
Great service, came within 4 hrs after I called! I can’t express enough how much that means to me since I was unable to close my garage door. Thank you Technician Travis Behn! You’re the Best! Catherine ????
- Catherine Yung
Livermore, CA
great job.
- Krystal Hill
Product:
Service Technician Team: Brandon Taylor
Livermore, CA
I am very happy with the service repair to my garage door. Sterling was the technician who work on our door. He call ahead of time and arrived when he said he would was very pleasant and friendly and explained everything and gave me an option of work and quotes. He replaced the springs, rollers, bearing and bar. We have had this door for over 20 years and it need most of the hardware replaced. He did a thorough job and explained everything he did to our door. Very pleased with the service.
- Rex Anderson
Product:
Livermore, CA
I like your service technician's work and attitude. I am a little disappointed at only a 5% discount for seniors, instead of the usual 10% discount for seniors.
- Ramsey Chun
Livermore, CA
Every part of our experience with Precision was excellent, from the e-mail in response to our call, to the visit from the repairman - who arrived a few minutes early! The problem was easily fixed, but he took the time to explain carefully steps we should take to prevent future problems.
- Sharon Gardner
Livermore, CA
Great job and service. Very honest and professional. Thank you
- Diana Wahl
Livermore, CA
Ones again Precision door service gave excellent service! Their tech, Antonio Mendoza was so knowledge, friendly and polite! I'm so glad We choose them to install our new doors! the repairs they did were my fault, however the repairs were done under warranty! How many companies would do that? Thank you!!
- Manuel Moncada
Livermore, CA
I saw your advertisement in the newspaper and on TV. I was not happy with the last service/repair done by another company. So I gave you my business and I am very pleased that your service person took the time needed to gets me up and my garage door running once again. thank you.
- Lloyd Garbutt
Product:
Livermore, CA
The wife and I were more than pleased with our service by Antonio. He identified the problem and explained everything that needed done in detail and why..we felt he went beyond and we could tell he cared about his work..We feel Antonio is an asset to your Company
- Bruce Carpenter
Product:
Service Technician Team: Antonio Mendoza
Livermore, CA
Pablo was excellent! He quickly fixed the minor problem,
- William Bish
Livermore, CA
Professionalism. Your estimator was thorough and accurate, and your installer was fast and efficient. The new door looks attractive and is works well.
- Nick Williams
Livermore, CA
Paul did an excellent job installing our new garage door opener and repairing the rollers on our garage door. He did everything quickly and efficiently. He left his work area clean and explained the operation of our new opener. He helped us with programming and explaining the phone app. We are very satisfied customers.
- Lori Rochin
Service Provided:
Product:
Service Technician Team: Paul Brinkman
Livermore, CA
Lorenzo did a great job diagnosing our opener problems, fixing them, doing basic maintenance, and identifying potential problems without inappropriate sales pressure. He even found a way to avoid unnecessary expenses! I am pleased I selected Precision, an East Bay located service, for this job.
- Brian Mayall
Livermore, CA
Another attempt at price gouging. $1000-$2000 estimate for a broken spring, depending on how far we wanted to take the repair. Had another company come by and is fixing it for $395 total final price. Wish I would have read the other reviews about my Tech before he got here. I would have cancelled. Apparently others have had the same experience. They must work on commission.
- Jody Vegas
Hi Ms. Vegas, I'm sorry to hear about your customer experience. We like to have a happy customer so I would love to chat with you and see if we can make this right. We always provide 3 quotes, at different price ranges as options, and we leave the option open to check with other companies if you're not 100% comfortable with the cost. We are not the cheapest company out there, or the most expensive, but we do try and be very professional and stand behind out work. Please feel free to give me a call when you have a chance. Thanks! Freddy Cespedes General Manager Precision Garage Door 510-785-9195
Livermore, CA
Responds quickly when I asked for service.
- Dolores Duey
Livermore, CA
Jonathan Castro was great. Called prior to arriving at residence and was on time. Explained options for replacing garage door opener and did a thorough walk-through after installation.
- Richard Lee
Product:
Livermore, CA
The reason I choose Precision is they choose our company for work they needed, this reason doesn’t always turn out right! Well it did this time, your service man, Kyle Baxter was everything we want our employees to be. He was very knowledgeable, extremely polite. We were very pleased with the work and Yes I will recommend Precision to our friends!,we are considering new doors, our doors are over 32 years
- Manuel Moncada
Livermore, CA
Our door wouldn't work and Precision sent a technician out the same day. Kyle arrived at the start of the 2-hour window and fixed our problem in about 30 minutes. The $49 service call was well worth it. I highly recommend Kyle and Precision garage door.
- Michael Mccarthy
Livermore, CA
Last year we put a new door in our garage according to the employee we order special windows with a little starts beautiful door and we are very satisfied with the work so I ordered a new garage door for my daughter’s house this year with normal windows it is pretty door too but the different on price from last year to this year was a 1000.00 dlls more expensive and not a fancy like our door! But I really trust on this company excellent employees! Moises did the last door! I would recommend this company!!
- Olga Flores
Product:
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
My experience with Phillip Nguyen goes back four years ago. Phillip has the same professionalism and mannerism as he greeted me today. Phillip greeted me with positive enthusiasm and was very detailed assessing my garage door issues. Phillip provided me options how I would like to proceed with repairs and the estimates and his estimated to complete repairs was spot on. Phillip, really knows his trade, but most importantly Phillip iwas sensitive and courteous to me and my neighbors. Noise was minimal and repairs exceeded my expectations. Shout out to the management team and owners for taking pride in their business and making great investments in their staff, staff uniforms:appearance and keeping vehicles in excellent condition. Best regards. Larry Melim
- Larry Melim