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about Precision Garage Door in:
Oakland/ Berkeley Area, CA
Precision Garage Door of East Bayhas received 254 reviews, averaging 4.88 Stars:
Oakland, CA
Oakland, CA
Kyle arrived when he said he would, he was courteous and professional, got the work done promptly and very well. I would certainly call precision again if I needed garage door assistance.
- Anita Watkins
Product:
Berkeley, CA
Looked online and selected Precision based on all the positive reviews. I was not disappointed! They came same day within window offered. Mario explained in detail what work needed to be done, gave me an estimate including senior discount, and performed the job with very satisfactory result. Highly recommended!
- Stephen Shimm
Oakland, CA
I am very impressed with Precision. I had other people come to fix my garage door that would open sometimes. For 5 years I had to close it manually half the time. Frustrated, I googled the company that makes the garage door and explained that I wanted an expert to come over and check it out. The next morning, I received a call from a lovely woman at Precision. I explained my frustration and she sent a man named Travis to assess the door within a few hours. I was amazed at the prompt response. Travis arrived and did a complete evaluation of the door in about 10 minutes. Told me to bring up some light bulbs for the door. He then gave me an education about the mechanics of the door and how he fixed my sensors and how to maintain the door. He told me he went across the street at different angles the door works. I was sort of in disbelief. He showed me how to use the clicker properly also. Then, he had me put the AP in my phone and walked me through it which was extremely helpful. I don’t think I could of done it by myself the first time. My garage door opens with the clicker or my AP on my phone. Words cannot describe how much I appreciated Travis explaining to me the mechanisms of the door and how to troubleshoot it. This was a terrific experience with a professional.
- Karen Ross
Oakland, CA
Garage door would not open, called Precision and got same day appointment. Technician Paul Brinkman arrived within the stated window, reviewed the problems, explained the alternatives and got to work. Door now operates well and work was completed within the time frame estimated. Service was excellent.
- B. Lew
Berkeley, CA
I was very pleased with the service at very level. I needed an evaluation of my Liftmaster opener and some tweaking in performance. My call was answered promptly and a visit scheduled for the next day. Travis was just terrific. He explained the source of some issues with the opener and then proceeded to reset the device. He spent time carefully assessing potential problems. I have great confidence in the whole experience and would highly recommend Precision and Travis!
- Susan Kupfer
Alameda, CA
My opinion is my technician did it good job. He replaced my old garage door opener with a LiftMaster and all new parts.
- Preston Reynolds
Service Provided:
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Service Technician Team: Paul Brinkman
Oakland, CA
Excellent fast and friendly service. James W. installed a new LiftMaster and keypad, replaced the worn rollers. Very confident and thorough. I highly recommend Precision.
- Lin Barron
Piedmont, CA
We called Precision Garage Door at 7:00 pm. We were given an appointment the next day. The technician, Travis Behn, arrived promptly, was extremely courteous and knowledgeable, and provided excellent service to us. We were tremendously impressed by Precision Garage Door and by the technician Mr. Behn. I will wholeheartedly recommend Precision Garage Door to anyone in need of this service. --- Jeffrey Horner.
- Jeffrey Horner
Alameda, CA
I needed a new garage door opener. Precision gave me accurate price information on the phone and came out the next day to install one. My installation required a little more effort than "standard" which they handled without complaint (or extra charge). Gabiriel V and Joel J did a great job and were really helpful and personable.
- Jim B.
Oakland, CA
Very professional, friendly and timely
- Casey Mitchell
Alameda, CA
Our house was built back in 1999. Since then, we've replaced the motor (from chain drive to belt drive) and the spring back in 2014. Our garage door had a mishap where 2 of the wheels on the rail came off causing one side of the door to dangle. We had Precision's number saved just in case we ever needed help and we needed help yesterday. I called around 6:30am, waited a few minutes then a live person came on. She took our info and then gave us a window as to when to expect their technician and that the tech will contact me with his ETA. Tech called and said his ETA is 45 mins. Pablito showed up as expected, looked at the issue and gave his recommendation. All the wheels were worned out (which was expected due to age) needed replacement. I ended up replacing the wheels, pulleys, cable and spring. All in all, it took about an hour to replace all parts and properly aligned the door. Garage door is a lot quieter now. I as give a very reasonable price and 3 years warranty on the job. Great job Pablito and thank you Precision.
- Rick Labao
Oakland, CA
Great work, friendly, professional.
- Marilyn J.
Oakland, CA
I didn’t have to wait long for my repairs to be done. The technician was very knowledgeable and fixed my garage door very quickly. The charges were very fair. I would recommend this company to anyone and I will call them again if I need any more help.
- Gerlinde Noori
Oakland, CA
Precision Door had their A-game on with regards to my experience. They were quick to call me back, twice as a matter of fact because Laura at the office had me scheduled with a rep to consider a new door, and pointed out that I had already booked another appointment with a tech who came out and helped me fix my issues. I did end up spending $625.00 to give the existing door a makeover, and it was money well spent b/c now I don't have to consider a new door. Tim the tech was great and easy to work with. Nothing but kudos to y'all for running a tight ship.
- Steve Barretto
Product:
Alameda, CA
Fantastic customer service! I highly recommend this company.
- Susan Sherratt
Berkeley, CA
The technician was incredibly knowledgeable and helpful. He was very efficient and did the installation with absolutely no problems. He went the extra mile to help me with the set up.
- Jon Drinnon
Oakland, CA
Prompt, really helpful explaining problem, solution, and advice for maintenance in future. Cost was a relief. I regretted waiting WEEKS to get the problem resolved? Had I known Precision would be so easy AND reasonable priced I'd have called WEEKS ago THANKS?
- Irma Poe
Oakland, CA
3 year old Garage door metal coils came unwound on saturday so garage door would not open or close. Called the Precision garage door number, was promptly answered by the attendant who gave me a same day apt time frame from 12:00 to 4:00pm and told me that Paul Brinkman would be attending to the broken garage door. He arrived an hour later and fixed the broken coils and pointed out other parts that may get damaged in the next few years, it wasn't precision doors that installed this actual garage door 3 years ago & pointed out that the original company used cheap parts for the door. I got a 90 day work and 1 year warranty for the parts they replaced. Prompt, same day service, fast and responsive and excellent customer service, and the garage door works great again! Thank you so much everyone at Precision garage doors and Paul Brinkman!
- Eva Beck
Oakland, CA
My Technician Was EXCELLENT, PROFESSIONAL , fixed my garage door , You can tell he enjoy his job. Also treated me and my home with the upmost respect.
- Monica Payne
Alameda, CA
Extremely pleased with the prompt, efficient and professional service provided by Mario. He zeroed right into the problem, made some suggestions and proceeded to solve the problem. Precision can be proud of his friendly and quick service. Five stars in my book!
- Burny Matthews
Service Provided:
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Service Technician Team: Mario Mojica
Oakland, CA
Very satisfied with the project of getting a new remote door opener. Punctual for appointment, very professional with useful advice, and quite pleased with the outcome. Was happy to pass along the recommendation to a neighbor nearby who also needs to have their door fixed, so they welcomed my recommendation....
- Barry Gantt
Oakland, CA
Paul came and diagnosed and fixed my problem. I never would have figured it out on my own. It was all straight talk and problem solving, exactly what I hoped for. Thank you!
- Riley Doty
Piedmont, CA
The new garage door is top quality and the installation first rate. The installers were prompt, courteous, knowledgeable and did a first rate job. I highly recommend Precision!
- Erik
Product:
Oakland, CA
I could not be happier with the service I received from Precision Door. Paulino Mejia, the service technician took the time to explain to me why my garage door springs kept breaking and even though I ended up spending more than I initially had anticipated, I am happy that I went ahead with the repair he recommended. He was courteous, professional and fast! He replaced two springs, two pulley mechanisms, AND all the door track rollers in the time it took other companies we've hired in the past just to replace one spring. I couldn't believe how quickly he completed the job. And best of all, he was on time. Paulino arrived at the front edge of the service window and I wasn't sitting around wondering if anyone was going to show up. I would definitely recommend Precision Door to other homeowners who need to have garage door work completed.
- Michael Malone
Product:
Service Technician Team: Paulino M
Oakland, CA
I was very satisfied with Danny Young and how he repaired our garage door sensors. He was very professional and knowledgeable. He called before he arrived and was on time. I felt he was honest and would request his service again and would recommend him as well. Thank you, Mary
- Mary Pryor
Product:
Oakland, CA
Called in about noon and was given an appointment between 4-6pm same day - amazing! The technician called about 3:30pm to ask if he could come early - yeah! Service options and pricing were clearly presented. I just wish this company worked on more than garage doors. I would gladly call them for everything.
- David Shepherd
Oakland, CA
We needed to evaluate a problem garage door and Precision performed perfectly.The tech was on time and knowledgable and was able to perform the eval and install the replacement door on the spot. He explained clearly what was wrong and what the replacement would entail. I'd use them again in a heartbeat.
- Steve Kozel
Product:
Oakland, CA
From the first call, till the end of service, all was excellent. Alex K arrived and explained in detail what the company has to offer with no pressure or sales pitch. I chose what I wanted and Alex went str8 to work and finished quickly, especially that he was working by himself. The cost was a little more then I expected, but at the end of the day I had excellent installation and I have an excellent product. Thanks Alex K.
- Jason Hernandez
Product:
Oakland, CA
Great service, courteous and xtrmely efficient - time to thoroughly check the problem.
- Ray Hill
(925) 482-6977
(925) 482-6977(510) 969-6700
(510) 969-6700(510) 298-3444
(510) 298-3444(925) 271-7818
(925) 271-7818(510) 398-4141
(510) 398-4141(925) 297-6761
(925) 297-6761(510) 619-9050
(510) 619-9050(925) 237-9540
(925) 237-9540Licenses
Contractor License#993539
If you are looking for service in the San Jose area, please visit:
precisiondoorsanjose.com
If you are looking for service in the San Francisco area, please visit:
precisiondoorsanfrancisco.com
Our garage door was jammed and would not close. Precision has always serviced our garage doors throughout the years. We called, and they answered with an estimated ETA between 4-8 pm. Our Technician, Sheridan Abad was fantastic; he called to announce his arrival in 10mins., and arrived at 5:45 pm; on time. The professionalism, customer service, and cost were above standard; it was EXCELLENT! We are happy customers. THANK YOU.
- Quadrominium HOA - Avis McQueen